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Daisy32
Mommy
Member since 2/08 8081 total posts
Name:
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Has anyone had success with getting a replacement monitor from Summer Infant?
My video monitor which I LOVE (and cant live without  )stopped working and I'm hoping they will replace it  Has anyone been able to get theirs replaced?
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Posted 3/13/13 8:51 AM  |
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MamaB17
Back for baby #3
Member since 5/09 4065 total posts
Name:
N
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Re: Has anyone had success with getting a replacement monitor from Summer Infant?
No, but I got a nice discount on a new one. Mine was from 2010.
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| Posted 3/13/13 8:53 AM |
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Linda1003
love my 2 boys
Member since 8/08 10923 total posts
Name:
Linda
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Re: Has anyone had success with getting a replacement monitor from Summer Infant?
Yes they replaced mine when the volume stopped working..
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| Posted 3/13/13 8:59 AM |
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JDubs
different, not less
Member since 7/09 13160 total posts
Name:
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Re: Has anyone had success with getting a replacement monitor from Summer Infant?
mine stopped working after 6 months, I returned it to BBB no questions asked!
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| Posted 3/13/13 8:59 AM |
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KPanas
LIF Adult
Member since 10/09 1691 total posts
Name:
Kathy
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Has anyone had success with getting a replacement monitor from Summer Infant?
Yup they replaced it no problem when the screen wouldn't move up and down. However, it happened again...not sure if I should ask for another replacement
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| Posted 3/13/13 9:07 AM |
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cowgirlkate
Twins times TWO!
Member since 1/11 1197 total posts
Name:
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Re: Has anyone had success with getting a replacement monitor from Summer Infant?
No! They didn't seem very concerned with me. Returned to BRU no problem.
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| Posted 3/13/13 9:09 AM |
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ali120206
2 Boys
Member since 7/06 17789 total posts
Name:
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Has anyone had success with getting a replacement monitor from Summer Infant?
I returned mine to BBB after it stopped working in less than a year and had no problem.
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| Posted 3/13/13 9:16 AM |
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nicopico13
that year flew!
Member since 11/09 3008 total posts
Name:
Nicole
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Re: Has anyone had success with getting a replacement monitor from Summer Infant?
The first summer infant I had broke and they replaced, then I ordered the one with a moving camera and when that broke, they weren't much help and I was annoyed because this was all in a two year span, I shouldn't have so many issues with two different monitors.... I now have a Motorola
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| Posted 3/13/13 9:57 AM |
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MCD0524
LIF Adult
Member since 4/10 1199 total posts
Name:
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Has anyone had success with getting a replacement monitor from Summer Infant?
Yes! I just called them yesterday. I was over the 1 year guaranteed replacement but the lady was so great about it. She is sending me a new one today and i have to send back the broken one. I had called a few months back and the representative i got was nasty...If they give you a problem the first time, call back. Also, try bringing it where you bought it/registered for it. BBB is amazing with this type of stuff.
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| Posted 3/13/13 10:04 AM |
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