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I should expect this yet I am still a bit ticked off

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smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

I should expect this yet I am still a bit ticked off

Our team leader resigned 2 weeks ago with yes, 2 week notice. I made sure that all the other therapists could cover her schedule and find a new team leader.

One of them is her friend. The current team leader recommended her. I had no problem with it.

BUT people talk too much. Comes to find out that everybody (but DH and I!!!) assumed she would be the new team leader. That she came on board knowing that she would take over. WHAT?????? Does that mean that only 1.5 months after our current team leader took our case, she already knew she was looking for another job and brought her friend in it when we increased the sessions to take over. I am really annoyed. 1/ that she was not really honest with us 2/ that they assumed it was a done deal for her to be the new team leader. DH and I feel a bit played on this one.

Then I found out yesterday from one of DS' therapists that our EI service coordinator is retiring AT THE END OF THE MONTH. What??? Again??? I just talked to her this week. Not a word! So what now? I call next week on the 1st of July and I find out we have a new one.

I know they think nothing of it but I DO need to know those things.

Posted 6/26/09 9:26 AM
 

LoveBeingMrsT
Love my Boys!

Member since 12/05

4648 total posts

Name:

Re: I should expect this yet I am still a bit ticked off

how frustrating. hope it all smoothes out quickly.Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Message edited 6/27/2009 9:27:28 PM.

Posted 6/27/09 9:27 PM
 

elyssa222
******

Member since 5/05

1541 total posts

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Re: I should expect this yet I am still a bit ticked off

I know that this probably isnt something you want to hear but i think it needs to be said.

First off, there is a very high rate of turn over in the EI field. I know that as a parent it is not something you want to hear but it is a fact and I dont think it is necessary for your team leader and service coordinator to consult with you before they makes the choice whether or not to leave their positions. That is up to them to decide and although it effects you, you really have no say in the matter.

Secondly, I dont understand why you are upset that the team members are talking to each other. That is a good thing. You want them to be in contact with each other.

I also think it is wrong to make all these assumptions about how and why these people have their jobs. Why does it matter if they are all friends with each other. I promise you that they dont have their positions because they are friends. They have them because they are qualified.

I personally think it is a wonderful thing that your old therapist cared enough about you & your son to bring her"friend" in to get to know your son before she left. She could have just "stuck" you with a new therapist that had no clue who your son was or anything about his needs. She did the right thing whether or not you agree with it.

Posted 6/29/09 10:35 AM
 

Jackie24
~We Did it~

Member since 7/06

6718 total posts

Name:
Jackie

Re: I should expect this yet I am still a bit ticked off

Chat Icon Chat Icon Chat Icon Chat Icon

I am a provider and I absolutely hate leaving my kids, I would never give only two weeks, but that's just me. I try to communicate as much with the parents and other providers. It's tough b/c this is your child and its so personal, but only the other end its the "job" KWIM? I hope your new team leader is good for your DC!

Posted 6/29/09 9:23 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: I should expect this yet I am still a bit ticked off

Posted by elyssa222

I know that this probably isnt something you want to hear but i think it needs to be said.

First off, there is a very high rate of turn over in the EI field. I know that as a parent it is not something you want to hear but it is a fact and I dont think it is necessary for your team leader and service coordinator to consult with you before they makes the choice whether or not to leave their positions. That is up to them to decide and although it effects you, you really have no say in the matter.

Secondly, I dont understand why you are upset that the team members are talking to each other. That is a good thing. You want them to be in contact with each other.

I also think it is wrong to make all these assumptions about how and why these people have their jobs. Why does it matter if they are all friends with each other. I promise you that they dont have their positions because they are friends. They have them because they are qualified.

I personally think it is a wonderful thing that your old therapist cared enough about you & your son to bring her"friend" in to get to know your son before she left. She could have just "stuck" you with a new therapist that had no clue who your son was or anything about his needs. She did the right thing whether or not you agree with it.



Nobody said they had to consult with me. But finding out that my Service Coordinator is retiring from a therapist the day after I had talked to her on the phone is NOT a nice way to find out. I don't know who is replacing her. I feel it would have been a nice courtesy to tell me since I was on the phoen with her. So what now? I call her only to find out she is not covering my case. I go chase around to find out who is. How professional is that?

As far as my team leader. She brought her friend on board KNOWING all along she was looking for another job. Yes, she is entitled to do so but after only 1.5 month on the case AND with her friend "knowing" from the start that she would take over. Sorry! That's is not professional either. Why taking the case in the first place. It's deceiving! I did not know that the friend was coming to take over. She has known this for 3+ months. Why was I not even in the loop? AND ASSUMING she would be the team leader? Balsy!!! I actually wanted another therapist to be the team leader. Yes, it's a job, but common courtesy from people coming in my house almost everyday is the least I expect.

Posted 6/30/09 8:40 PM
 

KarenK122
The Journey is the Destination

Member since 5/05

4431 total posts

Name:
Karen

Re: I should expect this yet I am still a bit ticked off

Can I just ask a silly question. What does your team leader do? I have 3 therapists for DD and I do not have a team leader nor do I think I need one. I just don't want to be out of the loop on something if it something I should have.

Your service coordinator is your agency liasion? or like your parent trainer? If it's your agency liaison person, they are mainly for paperwork and it really wouldn't matter if your case gets transferred, IMO.

Personally it wouldn't bother me with the switching around as long as I was comfortable with the new people and there was no disruption in services but if you think it's unprofessional, I'd call up the agency head and have them deal with their employees.

Hope it all works out. Chat Icon

Posted 6/30/09 10:55 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

14021 total posts

Name:

Re: I should expect this yet I am still a bit ticked off

Posted by smdl



Nobody said they had to consult with me. But finding out that my Service Coordinator is retiring from a therapist the day after I had talked to her on the phone is NOT a nice way to find out. I don't know who is replacing her. I feel it would have been a nice courtesy to tell me since I was on the phoen with her. So what now? I call her only to find out she is not covering my case. I go chase around to find out who is. How professional is that?

As far as my team leader. She brought her friend on board KNOWING all along she was looking for another job. Yes, she is entitled to do so but after only 1.5 month on the case AND with her friend "knowing" from the start that she would take over. Sorry! That's is not professional either. Why taking the case in the first place. It's deceiving! I did not know that the friend was coming to take over. She has known this for 3+ months. Why was I not even in the loop? AND ASSUMING she would be the team leader? Balsy!!! I actually wanted another therapist to be the team leader. Yes, it's a job, but common courtesy from people coming in my house almost everyday is the least I expect.



Unfortunately, this is an area where there is a lot of turn over in service providers. I don't think anyone did anything unprofessional except for the therapist who told you about the Service Coordinator.

Having staffed EI cases, providers are assigned their cases based on availability and will get assigned a new case even if they have already given notice because the agency wants to fill that stop as soon as possible because that is how the agency makes money. I know to you it's about your child and it should be but the agency is about making money. I share this because I don't want you to get crazy about it and try to stay focused on what you can do as his parent to make the services consistent.

Posted 7/1/09 8:02 AM
 
 

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