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Landscaper doesn't honor quote? UPDATE! So annoyed

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Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

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Landscaper doesn't honor quote? UPDATE! So annoyed

So my landscaper emailed me that it would be $420 to mulch my property. I go forward and get charged $490. Emailed him already, but what gives? He should honor his quote, correct?

UPDATE-
Here's his response which I just got this morning through email.

I'm sorry they raised the price of the mulch this spring so I'm paying more

What?!?! Don't you know that before you do the work? And don't you inform your customer of this change before you move forward with work? I'm so angry and I don't believe I should be charged this higher amount at all. Wwyd? And how would you word a response?

Message edited 7/18/2015 9:05:06 AM.

Posted 7/10/15 7:01 PM
 
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MrsM84
LIF Adult

Member since 2/13

2352 total posts

Name:

Landscaper doesn't honor quote?

Absolutely! I would only pay the $420. If the quote was revised because the job was bigger than expected, the landscaper should have documented that somewhere so that it was in writing.

Posted 7/10/15 7:04 PM
 

Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Re: Landscaper doesn't honor quote?

Posted by MrsM84

Absolutely! I would only pay the $420. If the quote was revised because the job was bigger than expected, the landscaper should have documented that somewhere so that it was in writing.



Right, that's what I would figure. This is his original email.

Good morning to install black mulch on your property is $420

I was hesitant to use him at that price and now he charges $490? I'm pissed!

Posted 7/10/15 7:07 PM
 

Teach723
Have faith. Believe. Dream.

Member since 8/10

2356 total posts

Name:

Re: Landscaper doesn't honor quote? UPDATE! So annoyed

Bumped for update

Posted 7/18/15 9:05 AM
 

anonymoususer
LIF Adult

Member since 7/08

3393 total posts

Name:

Re: Landscaper doesn't honor quote? UPDATE! So annoyed

Personally I would probably just pay it and then probably also look for a new landscaper

Posted 7/18/15 4:36 PM
 

RainyDay
LIF Adult

Member since 6/15

3990 total posts

Name:

Landscaper doesn't honor quote? UPDATE! So annoyed

Pay it and dont use him again

Posted 7/19/15 3:18 PM
 

Ian&EmmesMommy23
My family is complete!

Member since 11/08

12970 total posts

Name:
Diana

Landscaper doesn't honor quote? UPDATE! So annoyed

i would say I'm paying you our agreed upon price. next time tell your customers the price is higher before you pay. and then find a new landscaper

Posted 7/20/15 12:02 PM
 

StaceyWill
It's a girl!!!

Member since 6/10

21539 total posts

Name:
Stacey

Re: Landscaper doesn't honor quote? UPDATE! So annoyed

I would only pay the $420. What's the point of giving/getting a quote if he's going to charge whatever he wants anyway?
And he could have at least gone to you for approval if it was going to be more $$.

Posted 7/20/15 2:39 PM
 

BargainMama
LIF Adult

Member since 5/09

15657 total posts

Name:

Landscaper doesn't honor quote? UPDATE! So annoyed

I would absolutely NOT pay the difference. That is ridiculous, and like another poster said, would defeat the purpose of getting a quote!

Posted 7/20/15 7:16 PM
 

Kitten1929
LIF Adult

Member since 1/13

6040 total posts

Name:

Re: Landscaper doesn't honor quote? UPDATE! So annoyed

I wouldn't be fuming or going crazy, I would just not use him.

Posted 7/21/15 8:31 AM
 
 
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