| Posted By |
Message |
karacg
Babygirl is 4!
Member since 5/05 17076 total posts
Name:
Kara®
|
3 weeks...
...since I sent my email to East Coast asking for refund on the IVF cycle that we paid for in DECEMBER. Today she tells me - and I only get her to answer the phone because I got her direct # - that the guy who signs the checks is SICK and will not be able to write me a check until Monday. Last week, she was on vacation so nothing could get taken care of... This is absolutely a run-around... and yes I have sent emails reminders and left voice mails so I have been following up...
I told her I will sit in their office on Monday until I get my $. ANd if I don't I will file with BBB.
What would you do????
Message edited 3/2/2006 2:54:37 PM.
|
Posted 3/2/06 2:53 PM  |
| |
|
Long Island Weddings
Long Island's Largest Bridal Resource |
LisaW
Time for me to FLY!
Member since 5/05 13199 total posts
Name:
Did I ever tell you that I hate people?
|
Re: 3 weeks...
I'd be fuming at this point. I was not happy with their billing services either.
|
| Posted 3/2/06 2:54 PM |
| |
|
karacg
Babygirl is 4!
Member since 5/05 17076 total posts
Name:
Kara®
|
Re: 3 weeks...
Oh I'm fuming all right --- and the administrator is like. "Well it's Dr. Kreiner's son so basically...he does whatever he wants... " So tough sheet for me huh? Not with the stink I will make in their reception area on Monday!
But what ELSE would you do? What other actions can I take? I will take it up with the CC company on Monday if not satisfied...but what else can I do??
|
| Posted 3/2/06 3:05 PM |
| |
|
LisaW
Time for me to FLY!
Member since 5/05 13199 total posts
Name:
Did I ever tell you that I hate people?
|
Re: 3 weeks...
Maybe call Kreiner up directly? Tell him to bring home a check for his son to sign!!!! 
|
| Posted 3/2/06 3:08 PM |
| |
|
luvsun27
Check out my cool glasses
Member since 5/05 8135 total posts
Name:
Kim
|
Re: 3 weeks...
I certainly would go to their office on Monday and make a stink...they won't like that especially if the waiting room is filled with patients!
|
| Posted 3/2/06 3:14 PM |
| |
|
CookiePuss
Cake from Outer Space!
Member since 5/05 14021 total posts
Name:
|
Re: 3 weeks...
This is actually more then a complaint with the BBB. I believe there are laws regarding this and they could get in to a lot of trouble. You can't hold a customers money without reason for any length of time once it's request to be returned. What about interest....I would want that too plus some sort of compensation for the aggravation.
|
| Posted 3/2/06 4:14 PM |
| |
|
rose825
Best Friends
Member since 6/05 10228 total posts
Name:
|
Re: 3 weeks...
I think the CC appeal is the easiest way to deal with it. Then your CC will arrgue with them, takes you out of it!
|
| Posted 3/2/06 7:04 PM |
| |
|
Diane
Hope is Contagious....catch it
Member since 5/05 30683 total posts
Name:
D
|
Re: 3 weeks...
Posted by LisaW
I'd be fuming at this point. I was not happy with their billing services either.
I agree...that is my ONLY complaint about them
|
| Posted 3/3/06 6:19 AM |
| |
|
