need help please- oil burner..thought this might get viewed more here

our heat is not working upstairs and we dont know what to do..we dont have a service contract with anyone..We just got our oil tank filled up last month.
How do I go about getting a service contract for free? I know that you can through some companies...
Does anyone know who offers one?
What questions do I need to ask?

Thank you so much... we have my BIl & SIL and their 5 month old baby staying up there..the poor baby must be freezing..thank god its not really that cold out but at nite it gets chilly.. I can hear her crying right now

any info you have would be greatly appreciated..i need to get this taken care of asap

Re: need help please- oil burner..thought this might get viewed more here

Try bleeding the radiators. It is pretty simple (well, depending on what kind you have) but ask your DH or BIL to try that. Look up online, I am sure they have directions how to do it. If that doesn't work, then get someone, but try it first, may save yourself some money in the meantime till you find a place with a service contrat. Good Luck!!