LIFamilies.com - Long Island, NY


RSS
Articles Business Directory Blog Real Estate Community Forum Shop My Family Contests

Log In Chat Index Search Rules Lingo Create Account

Quick navigation:   

Marburn Curtain Warehouse

Posted By Message

Maathy317
Grammie's Little Man

Member since 2/06

3235 total posts

Name:
D

Marburn Curtain Warehouse

Just wanted to let you ladies know about the problem I just had with Marburn Curtain Warehouse. I had returned merchandise that I had bought on May 6 to them on May 8. I had expected the money in my account within two to three days. When I called yesterday to ask where it was, I was told that they take UP TO TWO WEEKS to refund any monies. When I asked why it takes two days to take money out of my account and two weeks to refund the same money, I was given a number to call. Upon calling, all you get is voice mail and are told to leave a message. Well, I certainly did and left my phone number for them to call back. Big surprise, no one did. I called, again, today and told them that further action will be taken if I didn't have the money back in my account by the close of business today. I, then, called the store I returned the merchandise to and spoke to the manager. He told me he had just received a phone call saying that the money had been put back in my account yesterday (no indication of it yet).
I don't know what antiquated system they have, but, they need to get with the program. In this day and age, there is no excuse for this and if this is, indeed, their policy, they need to post it in big, bold writing so everyone knows about it. Lesson learned: never buy anything at Marburn unless you use cash.

Posted 5/16/06 3:06 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

MrsSteflily
I love chocolate

Member since 4/06

2047 total posts

Name:
Stef

Re: Marburn Curtain Warehouse

Did you use a debit or credit card? A debit return can take a long time to be refunded. A lot of stores have this problem with returns so they usually give you cash back instead.

Posted 5/16/06 3:13 PM
 

Maathy317
Grammie's Little Man

Member since 2/06

3235 total posts

Name:
D

Re: Marburn Curtain Warehouse

It was not a debit return.

Posted 5/16/06 3:16 PM
 

jana
LIF Adult

Member since 3/06

1134 total posts

Name:

Re: Marburn Curtain Warehouse

Sorry you had all this trouble.
I'm really surprised because I sell to them and they are absolutely my favorite vendors.
What did ya buy? Maybe it was my product Chat Icon

Just as a side-note. Their operation is very hands on and old school,just to give you some indication,all their orders are still hand written no matter how large.

Posted 5/16/06 3:23 PM
 

KaRiSsA
~*~*~*~*~*~*~

Member since 5/05

4646 total posts

Name:
KARISSA

Re: Marburn Curtain Warehouse

The same thing happened to me and they gave me that # also.Chat Icon It took ay least 2 weeks to get my $.
Chat Icon

Posted 5/16/06 6:56 PM
 
 

Potentially Related Topics:

Topic Posted By Started Replies Forum
Marburn Curtain Warehouse jaysee00 6/3/06 3 Home
Marburn curtain rant kriss2c 9/12/06 0 Families Helping Families ™
 
Quick navigation:   
Currently 588639 users on the LIFamilies.com Chat
New Businesses
1 More Rep
Carleton Hall of East Islip
J&A Building Services
LaraMae Health Coaching
Sonic Wellness
Julbaby Photography LLC
Ideal Uniforms
Teresa Geraghty Photography
Camelot Dream Homes
Long Island Wedding Boutique
MB Febus- Rodan & Fields
Camp Harbor
Market America-Shop.com
ACM Basement Waterproofing
Travel Tom

      Follow LIWeddings on Facebook

      Follow LIFamilies on Twitter
Long Island Bridal Shows