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Do I call FP or do I return it to BRU?

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BabyAvocado
Happy New Year

Member since 5/05

17334 total posts

Name:

Do I call FP or do I return it to BRU?

I've had the FP aquarium (the rectangle one) for awhile. I rarely use the bubbles setting so I didn't realize that they weren't working anymore until a couple of weeks ago when I replaced the batteries. Do I call Fisher Price or do I return it to BRU? Or am I SOL? I don't have the box or receipt anymore.

Posted 4/28/06 11:23 AM
 
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Stefanie

Member since 5/05

23599 total posts

Name:
Stefanie

Re: Do I call FP or do I return it to BRU?

I returned the aquarium bouncer to BRU without the box and the receipt...they said no problem, get a new one. But they took the item out of the box and gave it to me that way.

I'm sure they'll take it back.

Posted 4/28/06 11:32 AM
 

Nancy
LIF Adult

Member since 5/05

906 total posts

Name:
Nancy

Re: Do I call FP or do I return it to BRU?

I would call FP. They are usually excellent about taking care of any issues.

Posted 4/28/06 11:38 AM
 

Michelle
My Little Yankee Fans

Member since 1/06

4018 total posts

Name:

Re: Do I call FP or do I return it to BRU?

I would call FP, I did this for a swing and bouncer and they replaced the parts for me.

Posted 4/28/06 12:26 PM
 

nrthshgrl
It goes fast. Pay attention.

Member since 7/05

57538 total posts

Name:

Re: Do I call FP or do I return it to BRU?

With no box or receipt, I would contact Fisher Price.

From their website:

Contact Consumer Relations toll-free at 800-432-5437.

We are available Monday through Friday 9 AM to 7 PM Eastern Time, 6 AM to 4 PM Pacific Time. Saturday 11 AM to 7 PM Eastern Time, 8 AM to 4 PM Pacific Time.

Posted 4/28/06 12:31 PM
 
 

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