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ebay: how long before you report someone as not shipping an item?
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CathyB
Member since 5/05 19403 total posts
Name:
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ebay: how long before you report someone as not shipping an item?
Someone had about 20 sets of something I was interested in for the kids rooms. I did buy it now for 2 sets, and paid for them immediately via PayPal on 4/29, and paid for insurance.
On 5/8 I contacted the seller to ask when they were shipped. No response.
Realized on 5/13 they hadn't come and I hadn't gotten a response, sent another message.
I still haven't gotten a response. I don't get it, they have over 15000 feedback with 97% positive rating. I'm not being unreasonable, right? It's not too soon to report it as not sent, is it?
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Posted 5/17/06 12:42 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
CkGm
They get so big, so fast :(
Member since 5/05 13848 total posts
Name:
Christine
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Re: ebay: how long before you report someone as not shipping an item?
I would report ASAP- the fact that they haven't gotten back to you is the real problem.
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| Posted 5/17/06 12:47 PM |
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Christine
2nd verse same as the 1st
Member since 5/05 15287 total posts
Name:
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Re: ebay: how long before you report someone as not shipping an item?
They have 30 days to ship but the lack of communication is wrong. I would go through EBay to get their phone number and give a call to see what's going on.
If you don't get a response in a day or two, I would start the Non-performing buyer process and I would tell them this when you call or leave a message.
I think you have up to 30 days to get a refund through paypal. The ebay help windows are pretty good.
Good luck!!!
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| Posted 5/17/06 12:48 PM |
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jilmadison
Another on the way!
Member since 3/06 1267 total posts
Name:
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Re: ebay: how long before you report someone as not shipping an item?
I would contact them once more, and tell them how concerned you are and you have no choice but to report them, then I would wait 24 hours and report them to ebay
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| Posted 5/17/06 12:50 PM |
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oakslady
LIF Adult
Member since 8/05 969 total posts
Name:
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Re: ebay: how long before you report someone as not shipping an item?
i agree get their info from ebay and call - is this a multiple item listing from a store ? i know some sellers dont ship till the listing has ended.
that can be 30 days.
i agree they should be answering your email. but with so many itwems going out i am sure they dont have time to answer everyone
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| Posted 5/17/06 5:17 PM |
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dandr10199
Grace is growing up too fast!
Member since 10/05 11561 total posts
Name:
Dina
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Re: ebay: how long before you report someone as not shipping an item?
Posted by CkGm
I would report ASAP- the fact that they haven't gotten back to you is the real problem.
I agree
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| Posted 5/17/06 5:18 PM |
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