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SOOO Upset

Posted By Message

CkGm
They get so big, so fast :(

Member since 5/05

13848 total posts

Name:
Christine

SOOO Upset

I know this is a wedding related post so don't flame me!

I got my wedding album in the mail today- FINALLY and its horrible. The layout is beautiful- mostly due to the hours I spent with talented people fixing what they had done. But the quality is HORRIBLE. The pics are not sharp, they are blurry, the colors are off and overall, just a very amatuerish job. I could have gone to snapfish or shutterfly and done a better job on my own.

I emailed the company and told them just how disappointed I was in no uncertain terms very politely. I have no idea what to do about this otherwise so I am just waiting to hear from them.Chat Icon

Posted 9/15/06 7:28 PM
 
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SuzyQ
Mama to 3!?!?!?

Member since 7/06

8069 total posts

Name:
Susan

Re: SOOO Upset

That really stinks. I'm sorry that you're so disappointed.
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Posted 9/15/06 7:29 PM
 

leighla
Support Cancer Research

Member since 5/05

16353 total posts

Name:
Lauren

Re: SOOO Upset

Chat Icon Chat Icon Chat Icon Chat Icon

Posted 9/15/06 7:29 PM
 

Jax430
Hi!

Member since 5/05

18919 total posts

Name:
Jackie

Re: SOOO Upset

That's awful. I'm so sorry. Chat Icon Chat Icon Chat Icon

Posted 9/15/06 7:30 PM
 

Juliet
Family is Complete!

Member since 5/05

5913 total posts

Name:
Juliet

Re: SOOO Upset

Chat Icon Chat Icon Chat Icon I'm sorry to hear that. I hope they do something for you.

Posted 9/15/06 7:30 PM
 

Tany
Becoming a different woman

Member since 5/05

24460 total posts

Name:
Tania

Re: SOOO Upset

I'm sorry, they better do something about it.Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 9/15/06 7:32 PM
 

baghag
:P

Member since 5/05

10278 total posts

Name:

Re: SOOO Upset

Do you want to retrun it for a refund and make your own?

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Posted 9/15/06 7:35 PM
 

Phyl
R.I.P. Sweet Mia ♥

Member since 5/06

28918 total posts

Name:
The Mystical Azzhorse! ™

Re: SOOO Upset

So sorry they messed up your beautiful wedding pics! Good for you standing up to them and letting them know the quality is unacceptable to you. Keep on them and don't back down!Chat Icon

Posted 9/15/06 7:38 PM
 

MrsERod
Praying for Everyone.

Member since 5/05

26170 total posts

Name:
MrsERod™®

Re: SOOO Upset

Chat Icon

i would totally request that they redo the entire thing!! i'm sorry!! Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 9/15/06 7:41 PM
 

SweetestOfPeas
J'taime Paris!

Member since 3/06

32345 total posts

Name:

Re: SOOO Upset

Chat Icon that's terrible! they should re-make it for you

Posted 9/15/06 7:41 PM
 

CkGm
They get so big, so fast :(

Member since 5/05

13848 total posts

Name:
Christine

Re: SOOO Upset

Thanks for the advice, guys! I really am an easy to please person so its pretty bad. I have learned with the company that when I complain politely and ask them send my comments to the owner, he usually comes back with extras to make me happy. This time I want a new album! This one stinks.

Posted 9/15/06 7:43 PM
 

Redhead
You Live, You Learn

Member since 5/05

31871 total posts

Name:
Jennifer

Re: SOOO Upset

do you have the negatives?

maybe you can bring gthem somewhere else?

soooo sorryChat Icon

Posted 9/15/06 7:48 PM
 

angelbear217
Mommy of 2

Member since 5/05

4313 total posts

Name:
Lisa

Re: SOOO Upset

OMG Christine, I am so sorry. I remember all the issues you had with the pics to begin with. I was hoping that at least your album would come out great. It was your only wedding day and you deserve to be satisfyed. Fight for what you want.

Posted 9/15/06 7:48 PM
 

MrsPornStar
Partners in crime

Member since 10/05

14656 total posts

Name:
Mama

Re: SOOO Upset

I am so sorry to hear this! I am glad that you contacted the owner. Hopefully he'll make you a new album and oversee the process himself. Otherwise, i would ask for a refund, get the negs, if you don't already have them, and make your own.

Chat Icon Chat Icon Chat Icon Chat Icon

Posted 9/15/06 7:49 PM
 
 

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