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Bed Bath & Beyond - will they take back a faulty item?

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LadyBugN2Buggies
<3

Member since 5/10

6691 total posts

Name:

Bed Bath & Beyond - will they take back a faulty item?

I have no receipt and I think I paid in cash..

I bought a cookie sheet that claimed to never burn cookies. It worked great, except it went from being the color shown in the pic, to being black. It is dishwasher safe, so I don't know what happened. It's all unsightly and tarnished now.

Will they take it back?


External Image

Posted 2/17/11 6:53 PM
 
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Irishlass
LIF Adult

Member since 5/05

2961 total posts

Name:
Lisa

Re: Bed Bath & Beyond - will they take back a faulty item?

They should! I took back a steam mop with no problems.

Posted 2/17/11 6:56 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Re: Bed Bath & Beyond - will they take back a faulty item?

they are pretty good with their return policies

Posted 2/17/11 11:23 PM
 

TheDivaBrideandTeddyFrog
Leah's here!

Member since 9/07

5404 total posts

Name:
Sabrina

Re: Bed Bath & Beyond - will they take back a faulty item?

I got those for my wedding shower and the same thing happened! I spoke to the company, got a new set and am just careful of what I cook, rinse right away and put in the dishwasher...definitely try BBB though..they are usually good

Posted 2/18/11 6:35 AM
 

LSP2005
Bunny kisses are so cute!

Member since 5/05

19458 total posts

Name:
L

Re: Bed Bath & Beyond - will they take back a faulty item?

I had the same one and the same thing happened to me too. I just bought a different type to replace it, well 5 years later it is happening again. I guess these things don't stay shiny for that long. I saved the manufacturers warantee though. Since the color does not effect performance I am keeping the baking sheet.

Posted 2/18/11 7:59 AM
 

TreAnt427
-

Member since 8/06

8652 total posts

Name:
Tracy

Re: Bed Bath & Beyond - will they take back a faulty item?

I worked at Customer Service at BBB for 2 years.

They will absolutely take it back!

Posted 2/18/11 8:20 AM
 

caps612
In love with my little guys!!

Member since 8/10

5108 total posts

Name:

Re: Bed Bath & Beyond - will they take back a faulty item?

they are really good with that stuff... they just took back $240 of sheets (2 steps) that fell apart and have me store credit.

Posted 2/18/11 11:45 AM
 

glinda-goodwitch
:-)

Member since 7/06

9149 total posts

Name:
Beth

Re: Bed Bath & Beyond - will they take back a faulty item?

Yup, one of my chairs got a crack up the leg 4 months after I got it, and then let me exchange it.

Posted 2/18/11 11:47 AM
 

bird382
.

Member since 7/07

1712 total posts

Name:

Re: Bed Bath & Beyond - will they take back a faulty item?

I have the same one and the same thing happened. I still use it, though. I don't think it affects performance or test, but good god it looks terrible!

Posted 2/18/11 11:54 AM
 
 

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