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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Better business bureau
when you file a complaint with the better business bureau, is your name linked with the complaint.
tia
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Posted 7/24/06 7:56 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
SweetestOfPeas
J'taime Paris!
Member since 3/06 32345 total posts
Name:
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Re: Better business bureau
yes it is
ETA: I complained about Sprint and they need all of your info to file the complaint with the company officially. your complaint is assigned a case worker. it's actually pretty formal. I was surprised.
Message edited 7/24/2006 8:01:52 PM.
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| Posted 7/24/06 7:59 PM |
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PrincessP
Big sister!!!!!!!!!!
Member since 12/05 17450 total posts
Name:
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Re: Better business bureau
I would say yes but I am not positive. The person I turned in knew exactly who I was so i am going with yes.
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| Posted 7/24/06 8:00 PM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: Better business bureau
Posted by SweetestOfPeas
yes it is
ETA: I complained about Sprint and they need all of your info to file the complaint with the company officially. your complaint is assigned a case worker. it's actually pretty formal. I was surprised.
if u complain about a company, would the company know who put in the complaint
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| Posted 7/24/06 8:06 PM |
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SweetestOfPeas
J'taime Paris!
Member since 3/06 32345 total posts
Name:
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Re: Better business bureau
Posted by bklyngirl
Posted by SweetestOfPeas
yes it is
ETA: I complained about Sprint and they need all of your info to file the complaint with the company officially. your complaint is assigned a case worker. it's actually pretty formal. I was surprised.
if u complain about a company, would the company know who put in the complaint
definitely. I was contacted by someone from Sprint on 2 occasions.
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| Posted 7/24/06 8:08 PM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: Better business bureau
thanks. i was hoping the names could be kept out
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| Posted 7/24/06 8:11 PM |
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SweetestOfPeas
J'taime Paris!
Member since 3/06 32345 total posts
Name:
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Re: Better business bureau
Posted by bklyngirl
thanks. i was hoping the names could be kept out
I was surprised how seriously they take complaints. I thought it was going to be BS.
they email you from the BBB and you have to keep the issue open online or they will close it after about a week.
regarding my complaint - long story short, I was refuting that I signed a 2 yr contract with them and they had absolutely no proof of it. I ended up losing because they produced some generic form that says it's a verbal agreement once you join  so I had to pay the $150 early termination fee. I can honestly say now that it was worth every penny just to NEVER have to deal with Sprint again! 
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| Posted 7/24/06 8:18 PM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: Better business bureau
Posted by SweetestOfPeas
Posted by bklyngirl
thanks. i was hoping the names could be kept out
I was surprised how seriously they take complaints. I thought it was going to be BS.
they email you from the BBB and you have to keep the issue open online or they will close it after about a week.
regarding my complaint - long story short, I was refuting that I signed a 2 yr contract with them and they had absolutely no proof of it. I ended up losing because they produced some generic form that says it's a verbal agreement once you join so I had to pay the $150 early termination fee. I can honestly say now that it was worth every penny just to NEVER have to deal with Sprint again!
its with our photographer. they tell us one thing its not true.. then we asked for it to be mailed, dh kept asking when it will be mailed. the owner says a week, month yr or whenever he feels like it
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| Posted 7/24/06 8:27 PM |
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SweetestOfPeas
J'taime Paris!
Member since 3/06 32345 total posts
Name:
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Re: Better business bureau
Posted by bklyngirl
its with our photographer. they tell us one thing its not true.. then we asked for it to be mailed, dh kept asking when it will be mailed. the owner says a week, month yr or whenever he feels like it
have you gone there in person? If not, I recommend you do that before any formal complaint.
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| Posted 7/24/06 8:35 PM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: Better business bureau
Posted by SweetestOfPeas
Posted by bklyngirl
its with our photographer. they tell us one thing its not true.. then we asked for it to be mailed, dh kept asking when it will be mailed. the owner says a week, month yr or whenever he feels like it
have you gone there in person? If not, I recommend you do that before any formal complaint.
since we got a package deal from the hall, we put a call into them to see if they could help. if i need to, i'll pick them up but dh would have to stay in the car. he's getting really crazy. i don't blame him. i don't want him to blow up at them
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| Posted 7/24/06 8:39 PM |
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chris
LIF Adult
Member since 10/05 1042 total posts
Name:
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Re: Better business bureau
yes it is!
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| Posted 7/24/06 10:41 PM |
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justthe4ofus
I hate hypocrites!!!!!
Member since 5/05 6905 total posts
Name:
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Re: Better business bureau
Name is definitely attached. For me personally the BBB didn't do squat, but the department of consumer affairs, that was a whole other story Some how all of our missing or damage furniture arrived in 2 weeks when it had been almost 7 months of run around before that.
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| Posted 7/24/06 10:45 PM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: Better business bureau
Posted by Jamie
Name is definitely attached. For me personally the BBB didn't do squat, but the department of consumer affairs, that was a whole other story Some how all of our missing or damage furniture arrived in 2 weeks when it had been almost 7 months of run around before that.
thanks for that tip
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| Posted 7/25/06 8:21 AM |
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2PreciousBlessings
The Perfect Pair
Member since 5/06 19861 total posts
Name:
Best Wife & Mommy
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Re: Better business bureau
Yes, it is.
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| Posted 7/25/06 8:21 AM |
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