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Better Business Bureau question
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maymama
my little loves
Member since 8/08 18453 total posts
Name:
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Better Business Bureau question
Does a company have to respond to a BBB complaint? I filed in August and the company has yet to respond. Will BBB contact them again?  
Message edited 9/13/2010 12:34:23 PM.
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Posted 9/13/10 12:34 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
rojerono
Happiest.
Member since 8/06 13803 total posts
Name:
Jeannie
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Re: Better Business Bureau question
If the company doesn't respond, the BBB will rate them an F. They contact them at least 2x - each with deadlines. A company can get rid of the F much later with an appropriate response.
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| Posted 9/13/10 1:48 PM |
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HeatherRose
Life is Good :)
Member since 11/07 6605 total posts
Name:
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Re: Better Business Bureau question
Posted by rojerono
If the company doesn't respond, the BBB will rate them an F. They contact them at least 2x - each with deadlines. A company can get rid of the F much later with an appropriate response.
thats what they told me too
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| Posted 9/13/10 2:05 PM |
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Peainapod
Peanuts are here!
Member since 1/09 13591 total posts
Name:
Diana
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Re: Better Business Bureau question
they dont have to, but then they get a bad rating on the BBB website, and i guess in any other BBB publications/directories.
they try a few times and then will close the case if there is no response. i filed a complaint against our movers and they never responded...a**Holes..
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| Posted 9/13/10 2:36 PM |
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