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bought DD a pair of Uggs from Zappos and they are already ruined...

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johnsae
Sip.

Member since 3/06

18677 total posts

Name:

bought DD a pair of Uggs from Zappos and they are already ruined...

She wore them once on Saturday. I am so pizzed b/c I carried her against my left hip and the Uggs rubbed up against my dark jeans and the denim stained her uggs! Plus, there are some water spots on them b/c she was playing in a water table at a bday party. Do you think Zappos would exchange them even though it was our fault??

update: I called them and was completely honest and since I rarely return anything and am so loyal of a customer they are sending me a new pair! freaking love Zappos

Message edited 10/6/2008 3:00:08 PM.

Posted 10/6/08 2:00 PM
 
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Tine73

Member since 3/06

22093 total posts

Name:
*********

Re: bought DD a pair of Uggs from Zappos and they are already ruined...

I would try to return them and then next time try some waterproof spray on them!

Message edited 10/6/2008 2:16:19 PM.

Posted 10/6/08 2:16 PM
 

johnsae
Sip.

Member since 3/06

18677 total posts

Name:

Re: bought DD a pair of Uggs from Zappos and they are already ruined...

update above

Posted 10/6/08 3:00 PM
 

nbc188
Best friends!

Member since 12/06

23090 total posts

Name:
C

Re: bought DD a pair of Uggs from Zappos and they are already ruined...

Great customer service! That's great! Chat Icon

Posted 10/6/08 3:15 PM
 
 

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I bought my first pair of UGGS!!! (PIC!!) Candy Girl 8/23/08 6 Fashion & Beauty!
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All this talk about UGGS and now I want a pair...Are they worth getting? shell 10/16/07 1 Fashion & Beauty!
ok I confess - I bought one other pair of shoes MrsR 1/9/07 6 Parenting
Yay, finally ordering my first pair of uggs... mrsv 12/13/06 0 Fashion & Beauty!
 
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