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BRU returns???????????

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meganNbobby
Our Family is Complete

Member since 5/05

2774 total posts

Name:
Megan

BRU returns???????????

can i return something off my registry without a receipt?

Posted 4/10/07 10:52 AM
 
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TiggerBounce
The Prince & Princess

Member since 7/05

4939 total posts

Name:
J

Re: BRU returns???????????

I am not sure. I have not tried yet, but when I called 1800toysrus to get the balance on a gift card the recording states that effective June 2006 a gift receipt or sales receipt will be required for all returns and exchanges.

I have not tried to bring anything back, but the things I want to exchange were purchased from my registry, so I wonder if that counts?!?!

Sorry I am not much help!

GL!!

Posted 4/10/07 10:54 AM
 

Smileyd17
kids

Member since 5/05

20997 total posts

Name:
Mommy

Re: BRU returns???????????

yes, I have and still am.

Im just getting a chance to go through things....figuring out what I really need.

They just give you store credit which is great for the stuff you will need later, like diapers and formula.

I just know you need to limit your returns, cause just like any other place, they take your license, get info and track your returns.

Posted 4/10/07 10:59 AM
 

dm24angel
Happiness

Member since 5/05

34581 total posts

Name:
Donna

Re: BRU returns???????????

yeah, they didnt give me a problem. And even returned stuff that wasnt on my registry, but like Smiley said, they take your license.....

Posted 4/10/07 11:06 AM
 

meganNbobby
Our Family is Complete

Member since 5/05

2774 total posts

Name:
Megan

Re: BRU returns???????????

oh good...

i only have 2 things to return....

i already have $190 in credit.. but those i had the recepits for...

i need more sheets and diapers...

Posted 4/10/07 11:14 AM
 

Karebaby
Precious

Member since 10/06

5304 total posts

Name:
Karyn

Re: BRU returns???????????

I did, but they only gave me store credit.

Posted 4/10/07 12:10 PM
 

jmf423
:)

Member since 5/05

6372 total posts

Name:

Re: BRU returns???????????

I returned a ton of things at BRU after my shower and they were great about it!! I got so much $ in credits and it has come in handy!! They took back everything, an actually the woman at the register told me to bring in everything and she would scan it and tell me if it came from there and if I could return it.

Posted 4/10/07 4:20 PM
 

mcaula
LIF Adolescent

Member since 3/06

605 total posts

Name:
Alicia

Re: BRU returns???????????

What about a cash refund? Do they do that or they only do store credit?

Because I am probably going to want to return our stroller and car seat and buy a diffrent one from a diffrent store.

Posted 4/10/07 4:26 PM
 

Mrs. Patticakes
SPREAD KINDNESS

Member since 9/06

17330 total posts

Name:

Re: BRU returns???????????

I was there earlier today and they said if you don't have the receipt to return, they will give you a store credit.

Posted 4/10/07 4:29 PM
 

KateDevine
*

Member since 6/06

24950 total posts

Name:

Re: BRU returns???????????

Posted by mcaula

What about a cash refund? Do they do that or they only do store credit?

Because I am probably going to want to return our stroller and car seat and buy a diffrent one from a diffrent store.



The only place I know that does cash returns is Bed, Bath & Beyond.

Posted 4/10/07 4:37 PM
 

dm24angel
Happiness

Member since 5/05

34581 total posts

Name:
Donna

Re: BRU returns???????????

Posted by mcaula

What about a cash refund? Do they do that or they only do store credit?

Because I am probably going to want to return our stroller and car seat and buy a diffrent one from a diffrent store.



only store credit.

Posted 4/10/07 5:41 PM
 

NJmom
.

Member since 8/05

4987 total posts

Name:

Re: BRU returns???????????

Posted by mcaula

What about a cash refund? Do they do that or they only do store credit?

Because I am probably going to want to return our stroller and car seat and buy a diffrent one from a diffrent store.



Trust me, you will be able to use the credit at some point. After my DS was born I did more shopping at BRU than anywhere else!

FYI, there is a limit to how much you can return without a receipt. I'm not sure how much it is, but at one point they warned me I was getting close! Chat Icon I did return a lot of stuff and some of it was big ticket items like a car seat, exersaucer, a stroller. And other times I had the receipt but was just too lazy to look for it since they never gave me a problem.

Posted 4/10/07 8:26 PM
 
 

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