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Computer Issue- can anyone walk me thru this?

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MrsMessina
Thankful for our miracles!

Member since 2/07

7254 total posts

Name:

Computer Issue- can anyone walk me thru this?

I was on a website trying to find a hotel this morning and my computer froze on me- I hit ctrl-alt-del, etc... and nothing worked, so I manually shut it down.
Now when I try to start it back up I keep getting a blue screen that says
UNMOUNTABLE_BOOT_VOLUME Chat Icon
It offers the suggestion to restart in safe mode to remove or disable components (F8- Advanced Setup- and select safe mode from there).
NOTHING I am trying is working. Chat Icon Chat Icon Chat Icon Chat Icon I called the computer place in town but they can't look at it until Monday morning and I need to work on it tonight because I have files on it that I need to finish and print out for tomorrow for work.
I got the computer at Staples a couple of years ago and it came w/ Windows XP on it- so I don't have a disk. When I go to microsoft's page they're telling me to insert the disk and use the recovery option- but I don't have one... Chat Icon Chat Icon
Help please!! TIA!! Chat Icon Chat Icon Chat Icon
Oh it also talks about disabling BIOS Memory options- but I don't know how to go about doing that.

Message edited 3/6/2009 1:37:11 PM.

Posted 3/6/09 1:36 PM
 
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Blazesyth
*yawn*

Member since 5/05

8129 total posts

Name:

Re: Computer Issue- can anyone walk me thru this?

Do you hear any noises? Like clicking or thumping?

Posted 3/6/09 1:41 PM
 

MrsMessina
Thankful for our miracles!

Member since 2/07

7254 total posts

Name:

Re: Computer Issue- can anyone walk me thru this?

Posted by Blazesyth

Do you hear any noises? Like clicking or thumping?




No, the fan keeps running after a few times of trying to restart it different ways- but no noises. Chat Icon

Posted 3/6/09 1:48 PM
 

bird382
.

Member since 7/07

1712 total posts

Name:

Re: Computer Issue- can anyone walk me thru this?

Sounds like the dreaded Blue Screen of Death. I had to reinstall some driver to make it go away. There are some good web sites that can help diagnose the problem and then walk you through its fix. Google "blue screen of death" or BSOD.

Posted 3/6/09 2:03 PM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: Computer Issue- can anyone walk me thru this?

My brother had something similiar recently. He used a service in Lindenhurst for $90 to fix it. They were able to save all the pictures and everything on it. FM if you want me to find out the info of the place.

Posted 3/6/09 2:23 PM
 

MrsMessina
Thankful for our miracles!

Member since 2/07

7254 total posts

Name:

Re: Computer Issue- can anyone walk me thru this?

Thanks- I'm way out on the North Fork, so I'll plan to drop it off on Monday if it's still not fixed. Chat Icon Chat Icon
I have my DB and my DH trying to get their hands on a cd that I could maybe use... here's hoping! Chat Icon Chat Icon Chat Icon

Posted 3/6/09 4:25 PM
 
 

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