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Dear checkout lady at the Supermarket,

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Pages: 1 [2] 3 4 5

Celt
~~~~~~~~~~

Member since 4/08

7758 total posts

Name:
colette

Re: Dear checkout lady at the Supermarket,

I go to a drugstore with a cashier who CONSISTENTLY chats with a coworker and looks away while she rings everyone up. No eye contact, nothing. She hands you your change and she's not looking your way so you have to kind of "chase" her hand to get your money.
I find it disgustingly rude. I don't like being treated like I'm not there and it wouldn't matter WHAT side of the transaction I'm on Chat Icon

Posted 3/19/09 9:28 AM
 
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HeathKernandez
Our Ron is an awesome Ron

Member since 4/07

9091 total posts

Name:
baby fish mouth

Re: Dear checkout lady at the Supermarket,

Posted by Bxgell2


Personally, if I saw a mother on line somehwere, with a toddler on the verge of a meltdown, while obviously pregnant, I'd give her a little bit of a benefit of the doubt and keep my comments to myself.

But that's just me...



YES. she should have. Like I said, she discredited herself by making that comment.

You know what you SHOULD have done. Hung up the phone... said very politely "I'm sorry- I just needed to make that call b/c life right now is hectic" and then TOTALLY called her on her comment.

Like the time some woman was huffing and puffing behind me on line b/c I was applyng for a store credit card and it caused her to [GASP] wait a few minutes... OH THE SATISFACTION I felt after pointing out that she was huffing and puffing like a little child.... I still smile when I think of that Chat Icon

dude- i KNOW PG hormones. they are a b*tch.

Posted 3/19/09 9:28 AM
 

steph7308
Mommy of 2!!!

Member since 5/08

2083 total posts

Name:
Stephanie

Re: Dear checkout lady at the Supermarket,





$300 worth of groceries sounds like a lot of food to ring up. Should she just stand there and watch the checkout lady scan each item? Making a quick phone call to let the hubster know she'll be home in 20 and to start dinner isn't harming anyone. That checkout lady should've kept her comments to herself.



ITA

There are times i go to the grocery store and never say one word to the checkout lady besides thank you at the end.

Posted 3/19/09 9:32 AM
 

jerseypanda
Life is good.

Member since 1/07

9164 total posts

Name:
Amanda

Re: Dear checkout lady at the Supermarket,

Posted by Bxgell2

Posted by jerseypanda

Posted by Bxgell2

Kindly go eff yourself.

Signed,
I hope you stay in supermarket checkout hell forever more. You deserve the bad karma.



I think most of us will agree that what she said was rude and unnecessary.

Some may disagree on whether or not it is rude to be talking on your cell phone while in line at the supermarket or anywhere else for that matter.

However, I personally think that what you said above is a bit harsh. Telling her to go eff herself and that she deserves bad karma, IMO, is a bit extreme and I would hope that you truly don't feel that way.



Ok, ok, that was harsh, I admit. That's more so the pregnancy hormones talking than anything else. But seriously, I had a REALLy bad day yesterday and was on the verge of tears by the end of the night, while trying to entertain my cranky daughter and get enough food to last for the next 2 weeks, knowing I wouldn't be able to cart my pregnant arse back to the supermarket again for a while.

I've been feeling like I'm on the verge of a mental breakdown, trying my best to juggle everything in my life right now, so the last thing I needed to hear was someone judging me on the attempt I'm making at time management and juggling everything.

Personally, if I saw a mother on line somehwere, with a toddler on the verge of a meltdown, while obviously pregnant, I'd give her a little bit of a benefit of the doubt and keep my comments to myself.

But that's just me...



I am so sorry you are having such a stressful time! Chat Icon Chat Icon What's interesting to me is that when situations like this happen, the other person has no idea what the back story is to what's going on. We take each situation at face value unless additional details are provided.

So the girl at the checkout had no idea of all the things you were going through just like you have no idea of how people on cell phones have affected her in doing her job. I would just hope that she finds some better ways to deal with her frustration than making the snide remarks to customers.

Posted 3/19/09 9:33 AM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Dear checkout lady at the Supermarket,

Posted by Tilde

I am sorry you were having a bad day Chat Icon

but maybe she was too. When I was a cashier, sometimes hours would pass before someone would look me in the eye and actually acknowledge that I was standing there. And there is a whole routine you are supposed to go through and they check up on you "Did you find everything you were looking for? Do you have your card with you? Will you be using any coupons? How will you be paying for this?" so it would definitely slow things down if someone was on the phone.

ETA: I would have NEVER said something out LOUD!



I have to agree. Cashier ARE human beingS and while I do not engage in conversations with them I at least try to be respectful by smiling or looking at them to acknowledging their presence.

A quick phone call in line is OK. If the phone ring while I am at the register, I give an appologetic look at the cashier and end the call quickly.

I see many people chatting away on the phone while at the register, never looking at the person (not your case!). I find it dehumanizing.

That being said, her comment was VERY rude and uncalled for.

Posted 3/19/09 9:37 AM
 

LightUpOurLife
Totally in love

Member since 8/06

12785 total posts

Name:
Bonnie-Jean

Re: Dear checkout lady at the Supermarket,

Posted by Bxgell2

Posted by BJandDan
I don't care if it's $1000.00 worth of junk. The cashier isn't a background object. She's right there in front of you. A live human being. How about some everyday niceties? This world has a serious case of ME, ME, ME. The five second phone call could have taken place as she walked out of the store.



Really? Live my life for a second. How was I supposed to grab my phone out of my purse, while pushing a 2 ton grocery cart, with my daughter in it, down a hill, trying to prevent it from careening down the hill, while crossing the parkingl lot with cars streaming by? And by the time I got to my car, making that call would have been worthless.

My point being - everyone has a story and a reason. I wasn't making a 10 minute loud social call, I made, literally a 5 second call to hubby to ask him to start dinner. I hung up the phone, said hello to the unkindly woman, put all the groceries on the counter, and then even helped pack them and put them in the cart.


Five seconds. If that is all it took, you could have waited five seconds before you got on line. You could have waited five seconds outside the door of the store. There are many options you could have chosen. She's at work doing her job. Were her comments uncalled for, absolutely. Was being on the phone at that time necessary, no.

Posted 3/19/09 9:37 AM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Dear checkout lady at the Supermarket,

Posted by colette

I go to a drugstore with a cashier who CONSISTENTLY chats with a coworker and looks away while she rings everyone up. No eye contact, nothing. She hands you your change and she's not looking your way so you have to kind of "chase" her hand to get your money.
I find it disgustingly rude. I don't like being treated like I'm not there and it wouldn't matter WHAT side of the transaction I'm on Chat Icon



Great example! We find this very rude on our side. I am sure some cashiers feel that way about customers too.

Posted 3/19/09 9:40 AM
 

HeathKernandez
Our Ron is an awesome Ron

Member since 4/07

9091 total posts

Name:
baby fish mouth

Re: Dear checkout lady at the Supermarket,

Posted by jerseypanda
What's interesting to me is that when situations like this happen, the other person has no idea what the back story is to what's going on. We take each situation at face value unless additional details are provided.




so true.

Posted 3/19/09 9:41 AM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: Dear checkout lady at the Supermarket,

Posted by colette

I go to a drugstore with a cashier who CONSISTENTLY chats with a coworker and looks away while she rings everyone up. No eye contact, nothing. She hands you your change and she's not looking your way so you have to kind of "chase" her hand to get your money.
I find it disgustingly rude. I don't like being treated like I'm not there and it wouldn't matter WHAT side of the transaction I'm on Chat Icon



I told someone off who did that to me once..then I told her boss.

I have zero tolerance for that.

Posted 3/19/09 9:42 AM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: Dear checkout lady at the Supermarket,

Posted by KeithHernandez

Posted by jerseypanda

Posted by KeithHernandez


I don't expect anyone to agree with me.



Interestingly enough, I happen to agree with you.... and I work for a cell phone company! Go figure!



there are times I am thankful I have my cell phone. But... I always try to remind myself that I CAN live without it.

if you walk the streets of manhattan, 8 out of 10 people are on their cell phones.

Welcome to my world!
you know what i HAAAAAAAAAAAAATE? When you're on a train and someone is having a FULL ON conversation.

omg that annoys me to no END.

Posted 3/19/09 9:42 AM
 

JennZ
MY LIFE!!

Member since 8/05

25463 total posts

Name:

Re: Dear checkout lady at the Supermarket,

Posted by KeithHernandez

Posted by anonttcer

I personally don't see what the big deal is if you are talking on the cell phone while checking out in a supermarket.
I mean if you were at a deli or a bakery or something where you had to order stuff, then yes, hang up the phone and do your ordering.

But at the checkout stand, how much interaction do you need to have with the cashier while she scans and bags yoru items?
Normally they don't speak to me or ask me questions while checking out so it's not like you need to be paying attention.

I don't know, JMO



Maybe it's just me... I personally hate the whole cell phone age. People are CONSTANTLY on their phones and I feel like-- we lived without them before, why the need to use them now.

I just always find it rude for people to be on their phones on line, don't know why. Doesn't matter if you're not interacting with the cashier. IMO of course.

I don't expect anyone to agree with me.




Oh, ITA. Its disgusting. (the amount of Cell phone usage).

Posted 3/19/09 9:45 AM
 

Celt
~~~~~~~~~~

Member since 4/08

7758 total posts

Name:
colette

Re: Dear checkout lady at the Supermarket,

I would've texted DH I think. I hate talking when I'm otherwise engaged (transaction, conversation, LIF Chat Icon )

Posted 3/19/09 9:47 AM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: Dear checkout lady at the Supermarket,

I agree it was rudeness on both ends.

Posted 3/19/09 9:49 AM
 

jennarose023
Jack's gonna be a big brother!

Member since 11/08

7769 total posts

Name:
Jenna

Re: Dear checkout lady at the Supermarket,

what a B*TCH!!!!!
I once had a lady working at the deli counter tell me it was illegal to talk on the phone in the supermarket because it disturbed the other shoppers....i didn't know the deli section = library!!! Chat Icon Chat Icon Chat Icon Chat Icon

Posted 3/19/09 9:49 AM
 

HeathKernandez
Our Ron is an awesome Ron

Member since 4/07

9091 total posts

Name:
baby fish mouth

Re: Dear checkout lady at the Supermarket,

Posted by jennarose023

what a B*TCH!!!!!
I once had a lady working at the deli counter tell me it was illegal to talk on the phone in the supermarket because it disturbed the other shoppers....i didn't know the deli section = library!!! Chat Icon Chat Icon Chat Icon Chat Icon



LOL. yeah I need TOTAL CONCENTRATION when picking out my bananas.

Posted 3/19/09 9:51 AM
 

KGools
Happy

Member since 9/06

9532 total posts

Name:
Kim

Re: Dear checkout lady at the Supermarket,

Posted by BJandDan

Posted by CoopersMom01

$300 worth of groceries sounds like a lot of food to ring up. Should she just stand there and watch the checkout lady scan each item? Making a quick phone call to let the hubster know she'll be home in 20 and to start dinner isn't harming anyone. That checkout lady should've kept her comments to herself.



I don't care if it's $1000.00 worth of junk. The cashier isn't a background object. She's right there in front of you. A live human being. How about some everyday niceties? This world has a serious case of ME, ME, ME. The five second phone call could have taken place as she walked out of the store.



And I'm not a "background object" either. I swear I never get a "hello", "how are you", even a quick little smile from the people who ring me up at the grocery store. I don't even get a "thanks have a good day" when we're done with the transaction.

And unfortunately, I think those everyday niceties have become a matter of convenience which is a terrible thing and no excuse to let them go by the wayside.

Sometimes, taking a phone call to inform your husband or what-have-you that you are running late or to do you a quick favor that will take up all of 10 seconds of your own time (bc lets face it, she wasn't wasting the cashier's time) is a necessity.

Posted 3/19/09 9:54 AM
 

HeathKernandez
Our Ron is an awesome Ron

Member since 4/07

9091 total posts

Name:
baby fish mouth

Re: Dear checkout lady at the Supermarket,

Posted by CoopersMom01


And I'm not a "background object" either. I swear I never get a "hello", "how are you", even a quick little smile from the people who ring me up at the grocery store. I don't even get a "thanks have a good day" when we're done with the transaction.



Chat Icon

you should find a new grocery store.

Posted 3/19/09 9:57 AM
 

JennyPenny
?

Member since 1/08

12702 total posts

Name:
Jen

Re: Dear checkout lady at the Supermarket,

I worked as a cashier at a hallmark store when I was a teenager. I HATED when people came up to the register while on their cell phones. I felt it was extremely rude. I always liked to greet customers, exchange small talk, etc. When they were on their phones- it was like they were blatantly ignoring my existence.

Now if someone came up on the phone, hung up right away and THEN made sure to apologize- I would be okay with that.

Posted 3/19/09 9:58 AM
 

KartveliT
...

Member since 1/08

8363 total posts

Name:

Re: Dear checkout lady at the Supermarket,

I think you were both wrong. Talking on the phone at the register while trying to pay for groceries(or for anything for that matter) can slow down everyone else(whether you realize it or not) and is extremely rude IMO .
But I also think that it was very rude of that woman to say something like that to you and she was out of line. If she was really bothered by you talking on the phone (which I understand why she would be) that she could have very politely told you so(even though I'm sure you'd still be annoyed by her)
We all have bad days. Sometimes we say/do things that hurt others feelings or annoy them and we don't realize it right away.

Posted 3/19/09 9:59 AM
 

KGools
Happy

Member since 9/06

9532 total posts

Name:
Kim

Re: Dear checkout lady at the Supermarket,

Posted by KeithHernandez

Posted by CoopersMom01


And I'm not a "background object" either. I swear I never get a "hello", "how are you", even a quick little smile from the people who ring me up at the grocery store. I don't even get a "thanks have a good day" when we're done with the transaction.



Chat Icon

you should find a new grocery store.



They're all teenagers so I'm not expecting much Chat Icon They don't even ask me for my card, they scan the one they have at the register for people who forgot their's. MY savings are going on the STORES generic card. It KILLS me. But that is niether here nor there in this situation Chat Icon Chat Icon Chat Icon

Posted 3/19/09 9:59 AM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Dear checkout lady at the Supermarket,

Posted by Blu-ize

Posted by colette

I go to a drugstore with a cashier who CONSISTENTLY chats with a coworker and looks away while she rings everyone up. No eye contact, nothing. She hands you your change and she's not looking your way so you have to kind of "chase" her hand to get your money.
I find it disgustingly rude. I don't like being treated like I'm not there and it wouldn't matter WHAT side of the transaction I'm on Chat Icon



I told someone off who did that to me once..then I told her boss.

I have zero tolerance for that.




Ya know what...
I agree and disagree...
I also agree its disgusting to be treated like that by a cashier. Plain and simple...they are not doing their job. But then I think of where I am and honestly, I was not the first person that saw this...c'mon now. SOOO why is the place of employment not taking care of it? why bc they need workers. Why do they need workers ??? bc their salary sucks! So in essence the person doesnt want to do their job and the place doesnt want to make them do their job and me who knows the struggles of surviving on LI is going to try and get this person fired...why???

Posted 3/19/09 10:01 AM
 

Wendy
Wheeee!

Member since 5/05

13736 total posts

Name:

Re: Dear checkout lady at the Supermarket,

Posted by KeithHernandez

Posted by anonttcer

I personally don't see what the big deal is if you are talking on the cell phone while checking out in a supermarket.
I mean if you were at a deli or a bakery or something where you had to order stuff, then yes, hang up the phone and do your ordering.

But at the checkout stand, how much interaction do you need to have with the cashier while she scans and bags yoru items?
Normally they don't speak to me or ask me questions while checking out so it's not like you need to be paying attention.

I don't know, JMO



Maybe it's just me... I personally hate the whole cell phone age. People are CONSTANTLY on their phones and I feel like-- we lived without them before, why the need to use them now.

I just always find it rude for people to be on their phones on line, don't know why. Doesn't matter if you're not interacting with the cashier. IMO of course.

I don't expect anyone to agree with me.



Nope! I agree with you 100%. I hate it too!!

Posted 3/19/09 10:02 AM
 

Ophelia
she's baaccckkkk ;)

Member since 5/06

23378 total posts

Name:
remember, when Gulliver traveled....

Re: Dear checkout lady at the Supermarket,

Posted by CoopersMom01

Posted by BJandDan

Posted by CoopersMom01

$300 worth of groceries sounds like a lot of food to ring up. Should she just stand there and watch the checkout lady scan each item? Making a quick phone call to let the hubster know she'll be home in 20 and to start dinner isn't harming anyone. That checkout lady should've kept her comments to herself.



I don't care if it's $1000.00 worth of junk. The cashier isn't a background object. She's right there in front of you. A live human being. How about some everyday niceties? This world has a serious case of ME, ME, ME. The five second phone call could have taken place as she walked out of the store.



And I'm not a "background object" either. I swear I never get a "hello", "how are you", even a quick little smile from the people who ring me up at the grocery store. I don't even get a "thanks have a good day" when we're done with the transaction.

And unfortunately, I think those everyday niceties have become a matter of convenience which is a terrible thing and no excuse to let them go by the wayside.

Sometimes, taking a phone call to inform your husband or what-have-you that you are running late or to do you a quick favor that will take up all of 10 seconds of your own time (bc lets face it, she wasn't wasting the cashier's time) is a necessity.



I don't think one form of rudeness should beget another.

the rationale "they do it to me" is ridiculous.

however, kindness SHOULD beget kindness.

working in the service industry...working for people, each coming in with their own problems or bad day is tough (does no on remember this from their HS job! Chat Icon )

there are stores in my neighborhood that WILL NOT ring you up if you are on the cell phone at the register.

it's a form of respect.

and you can show someone simple respect without having to be friendly.

to me, it doesn't matter what the OTHER person does or says. I say my "hi, goodbye and thank you" wish them a pleasant evening and go my merrily way.

b/c even if they don't do it back to me, maybe I am the only person that even bothered and they just didn't know how to react. maybe they aren't that friendly.

it doesn't matter who THEY are.

it matters who *I* am.

Posted 3/19/09 10:04 AM
 

HeathKernandez
Our Ron is an awesome Ron

Member since 4/07

9091 total posts

Name:
baby fish mouth

Re: Dear checkout lady at the Supermarket,

Posted by CoopersMom01

Posted by KeithHernandez

Posted by CoopersMom01


And I'm not a "background object" either. I swear I never get a "hello", "how are you", even a quick little smile from the people who ring me up at the grocery store. I don't even get a "thanks have a good day" when we're done with the transaction.



Chat Icon

you should find a new grocery store.



They don't even ask me for my card, they scan the one they have at the register for people who forgot their's. MY savings are going on the STORES generic card. It KILLS me.



I HAAAAAAAATE that... My 'card' is connected with my son's 529 account.

Posted 3/19/09 10:06 AM
 

brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Re: Dear checkout lady at the Supermarket,

Posted by Ophelia



it matters who *I* am.





Ohhh.....good point Chat Icon

Posted 3/19/09 10:09 AM
 
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