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Ebay Question - Edited with follow up?

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pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Ebay Question - Edited with follow up?

I am a newbie to all of this. I sold a pair of baby shoes on ebay. I had the shipping (to the US) as $6...someone from London bought these shoes so obviously the shipping will be more. The lady just sent the money to my paypal account and only sent the $6 for shipping plus the price of the shoes

What do I do now?

TIA

follow up question

So I checked some other items I am selling and where it has the shipping rate, it says "service to US" and then where it says ships to, it has "us"

Is this sufficient to show that the rate shown is only for shipment to the US?

Message edited 2/14/2008 10:46:32 AM.

Posted 2/14/08 10:33 AM
 
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MsSissy
xoxoxo

Member since 3/07

39159 total posts

Name:

Re: Ebay Question

Doesn't hurt to let her know that the $6 was for US shipping only and let her know the charge for int'l shipping. If she doesn't want to pay it, I would refund the money. OR you can eat the shipping charge and remember to mark all further items with USA shipping only.

good luckChat Icon

Posted 2/14/08 10:38 AM
 

bicosi
life is a carousel

Member since 7/07

14956 total posts

Name:
M

Re: Ebay Question

Posted by Mssissy

Doesn't hurt to let her know that the $6 was for US shipping only and let her know the charge for int'l shipping. If she doesn't want to pay it, I would refund the money. OR you can eat the shipping charge and remember to mark all further items with USA shipping only.

good luckChat Icon



Ditto!Chat Icon

Posted 2/14/08 10:39 AM
 

QuoteTheRaven424
22 Months?!!!!

Member since 5/05

13659 total posts

Name:
And If That Isn't A True Blue Miracle

Re: Ebay Question

newbie here as well

I'm learning you have to spell out clearly where you can ship to and the costs involved

Posted 2/14/08 10:39 AM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Ebay Question

Posted by Mssissy

Doesn't hurt to let her know that the $6 was for US shipping only and let her know the charge for int'l shipping. If she doesn't want to pay it, I would refund the money. OR you can eat the shipping charge and remember to mark all further items with USA shipping only.

good luckChat Icon



ok, she has emailed me and told me that she only paid the shipping to the us and she asked to send it to a us address. whew, crisis averted Chat Icon

thanks

BTW, how do I mark items as shipping to the us only?

Posted 2/14/08 10:40 AM
 

HeathKernandez
Our Ron is an awesome Ron

Member since 4/07

9091 total posts

Name:
baby fish mouth

Re: Ebay Question

Did you indicate it was $6 domestic only? If you didn't just explain to her you overlooked this and what the int'l shipping would be.

Offer to refund the money if she doesn't pay it. Hopefully she's not a b*tch and won't give you a hard time.

If you didn't specify domestic only (or no int'l shipments)... technically she has a right to dispute it.

I'm sure she'll understand though

Posted 2/14/08 10:41 AM
 

QuoteTheRaven424
22 Months?!!!!

Member since 5/05

13659 total posts

Name:
And If That Isn't A True Blue Miracle

Re: Ebay Question

Posted by stephanief

Posted by Mssissy

Doesn't hurt to let her know that the $6 was for US shipping only and let her know the charge for int'l shipping. If she doesn't want to pay it, I would refund the money. OR you can eat the shipping charge and remember to mark all further items with USA shipping only.

good luckChat Icon



ok, she has emailed me and told me that she only paid the shipping to the us and she asked to send it to a us address. whew, crisis averted Chat Icon

thanks

BTW, how do I mark items as shipping to the us only?



not sure

but in the comments section where you are explaining the item - you can stress the rules of the payment

I always put - payment via PayPal only. So you can say - I only ship within the US, or something like that

Posted 2/14/08 10:44 AM
 

MsSissy
xoxoxo

Member since 3/07

39159 total posts

Name:

Re: Ebay Question

Posted by stephanief

BTW, how do I mark items as shipping to the us only?



I believe you can add that into the description area.
Also, I would state "continental USA". Alaska and Hawaii shipping cost are much higher than the lower 48.

Posted 2/14/08 10:44 AM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Ebay Question - Edited with follow up?

Thanks all Chat Icon

Posted 2/14/08 10:47 AM
 
 

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