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For those that buy/shop online

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Acerone
I hate ants and ugly people.

Member since 3/07

6437 total posts

Name:
Chris

For those that buy/shop online

Your on a website for the first time and you like what you see and wouldn't mind buying a few things from them.

My question is?

1: Does the website have to have a Phone number listed?
2: Would a contact page be good enough for you?
3: Does it need a mailing address?

Years ago for sure but I'm seeing a trend and the 3 above are not listed anymore.

Posted 3/15/11 3:22 PM
 
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LSP2005
Bunny kisses are so cute!

Member since 5/05

19458 total posts

Name:
L

Re: For those that buy/shop online

If it is not an "established" site I will not purchase something from someone without a phone number. I want a contact us button with a dedicated email address. While a physical address would be nice, I don't specifically look for that. As long as the company is registered with their state business directory (which for NY and NJ) that info is available on the internet, so I am fine if its not on the website but really it makes it much easier if it is. HTH

Posted 3/15/11 3:37 PM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: For those that buy/shop online

I'll buy from anywhere that has the price I want to pay.

I am not worried about fraud. That is what the credit card is for. If I don't get the product, I buy from somewhere else.

Many mom and pop companies who sell on the web don't post phone numbers. Not a big deal really.

Posted 3/15/11 3:45 PM
 

Acerone
I hate ants and ugly people.

Member since 3/07

6437 total posts

Name:
Chris

Re: For those that buy/shop online

Thanks for addressing my concerns. I really didn't want to have my address or number listed on the site I'm designing. But I did't want to scare potential customers off because of those 3 things.

Posted 3/15/11 6:01 PM
 

MarathonKnitter
HAPPY

Member since 2/07

17374 total posts

Name:
EMBRACING CHANGE

Re: For those that buy/shop online

Posted by ave1024

I'll buy from anywhere that has the price I want to pay.

I am not worried about fraud. That is what the credit card is for. If I don't get the product, I buy from somewhere else.

Many mom and pop companies who sell on the web don't post phone numbers. Not a big deal really.



ita

Posted 3/15/11 6:28 PM
 

Acerone
I hate ants and ugly people.

Member since 3/07

6437 total posts

Name:
Chris

Re: For those that buy/shop online

Posted by libby2595

Posted by ave1024

I'll buy from anywhere that has the price I want to pay.

I am not worried about fraud. That is what the credit card is for. If I don't get the product, I buy from somewhere else.

Many mom and pop companies who sell on the web don't post phone numbers. Not a big deal really.



ita



It doesn't seem to be an issue.. Thanks again...

Posted 3/15/11 8:55 PM
 
 

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