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Glucose Test: Do NOT go to Quest Freeport!

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Nic3
LIF Toddler

Member since 2/08

402 total posts

Name:
Maria

Glucose Test: Do NOT go to Quest Freeport!

I am just back from my 1-hr test. Even though I am a patient of Dr. Dolisi, I was sent out for my glucose testing for some reason (insurance, I imagine).

Quest Diagnostics in Freeport is a nightmare! The staff were rude beyong belief. My appointment was also not honored! ("We'll call you when your number comes next.") They made me wait 40 minutes to even be given the drink! Then, they yelled at me for reminding them that more than one hour had passed since I finished my drink.

In addition..... the place was sooo gross, especially the bathroom. The best was, however, when one of the other patients came in with a CVS shopping bag FULL of his own poop. (not in specimen jars, but loose!) The staff simply gave him some biohazard labels, and left him to wait in the crowded waiting room with the poop.

Guess I'm gonna have blood pressure issues today, too, now. This experience was so stressful!

Posted 7/1/08 11:26 AM
 
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nyteacher13
Three Under Four!!! :-)

Member since 8/06

6405 total posts

Name:
~ THERESA ~

Re: Glucose Test: Do NOT go to Quest Freeport!

That is absolutely disgusting.

I'd call the main number for Quest and complain.

I've had nothing but issues with Quest in the past. Ugh!

Posted 7/1/08 11:28 AM
 

Goobster
:)

Member since 5/07

27557 total posts

Name:
:)

Re: Glucose Test: Do NOT go to Quest Freeport!

I find they are usually quite rude in ANY Quest. Sorry you had such a bad experience. Chat Icon

Posted 7/1/08 11:29 AM
 

Nikkibean
LIF Adolescent

Member since 6/08

647 total posts

Name:
I'm waiting for you to come back to me

Re: Glucose Test: Do NOT go to Quest Freeport!

That is soooo disgusting! Quest in RVC is really good. The people are nice and it's clean- not sparkling, but clean.

Posted 7/1/08 11:34 AM
 

runlikethewind
Love my babies!

Member since 12/06

2941 total posts

Name:

Re: Glucose Test: Do NOT go to Quest Freeport!

Uggh, that is terrible! I went to the Bay Shore location and had a great experience. When I went for my 3-hour, I felt as if I was going to faint after the 3rd draw and the person who was taking the blood let me lay down in another room and did my final draw in there as opposed to sending me back to the waiting room or even making me sit up. I had an appt and they took me within 3 minutes. I guess they are hit or miss.

Posted 7/1/08 11:36 AM
 

pickles16
Real Estate Professional

Member since 11/07

17227 total posts

Name:
Jen

Re: Glucose Test: Do NOT go to Quest Freeport!

Posted by Nikkibean

That is soooo disgusting! Quest in RVC is really good. The people are nice and it's clean- not sparkling, but clean.



Yup I agree. If you tell them you have an appt they honor it too...
Ugh, that sounds like a nightmare!!!

Posted 7/1/08 11:39 AM
 

MommyofG
just the girls

Member since 5/05

9461 total posts

Name:
Janice

Re: Glucose Test: Do NOT go to Quest Freeport!

yikes! good to know-
I LOVE bethpage- clean and you are in and out! staff is wonderful there too!

Posted 7/1/08 11:45 AM
 

ohbaby08
Winter is Coming

Member since 10/07

1718 total posts

Name:

Re: Glucose Test: Do NOT go to Quest Freeport!

Sorry you had a bad experience. Chat Icon
All patients of Drs. Dolisi and Hanauer are sent out for the glucose test regardless of insurance, they don't do that test in the office. I have United Healthcare and went to LabCorp. I would recommend them if you need any other lab work done.

Posted 7/1/08 11:47 AM
 

JP826
=)

Member since 9/06

10903 total posts

Name:
Me!! All about ME!

Re: Glucose Test: Do NOT go to Quest Freeport!

OMGChat Icon

United Healthcare no longer uses Quest because of the number of complaints they were receiving.

Sorry about your horrible experience.

Posted 7/1/08 11:55 AM
 

Xelindrya
Mommy's little YouTube Star!

Member since 8/05

14470 total posts

Name:
Veronica

Re: Glucose Test: Do NOT go to Quest Freeport!

ewwwwwwwwwwww

I'd freak out. Knowing me I'd have refused to take the test there and rescheduled somewhere else..

Glad you made it through it.

Posted 7/1/08 1:30 PM
 
 

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