Hair colored at salon problem

I had medium dark brown hair with blond/caramel highlights and a single color process on top of that to tone and blend it all. So my hair was a very light caramel brown (think Jennifer Lopez hair color). I consulted with her and told her that I wanted to go back to my origional natural hair color (or as close to it as possible) bc I'm ttc and don't want to worry about coloring/highlighting my hair while pregnant. I even showed her a picture of my natural hair color which is a medium dark brown. She says she can do that so I make the appt. So she colors my hair and I leave the appt with VERY VERY DARK BROWN almost black hair. I'm so unhappy with my hair color now and it's nothing close to my natural hair color. I called to complain and she does not return to work until Thursday so that's when I plan on going in to speak to her to see if she can fix my hair color (without charging me any extra). So my question is for anyone who is a hair colorist, , or has gone from light to dark. Is this the only result that I could've gotten??? bc on the phone the receptionist said "well that's the only color you can get when going from a light hair color to a dark color, and you might need to come in to get highlights or low lights to get the look you want. Is this correct or is this BS??? I feel like they are going to try to scam me to "fix" my hair color and charge me extra and I also worry about the health of my hair, I don't want to damage my hair with more color and highlights. It would defeat the whole purpose of why I wanted to go back to brown in the first place. Any help or advice is appreciated. TIA. (In addition - I've been going to this colorist for a year now and she did the light color which looked great.)

Re: Hair colored at salon problem

I'm not a colorist, but I did work in a salon many years ago...

When your hair is highlighted it becomes very porous and will grab color quicker and deeper- if that makes sense. But, it also will fade faster...

I've gone from light to dark a zillion times and learned to dye it a few shades lighter than I want it...in other words, my natural color is medium brown, but I would dye it a light brown color to compensate for the "grabbing", or I would just do what I call a "soap cap" which would be medium brown with one ounce of shampoo in it...

Anyway, wash it few times and it should lighten a bit...

Re: Hair colored at salon problem

I have been through this, believe me it will lighten up!!

Re: Hair colored at salon problem

i am a colorist...and imo a receptionist shouldnt tell you what you can or cannot get kwim?

2 possiblilties..you are just in shock bc you hair is its natural again
or the other...its really isnt close to your natural and it was colored a bit too dark but most likely it will fade for sure! but def talk to the colorist on thurs and dont mess with it until then lol

Re: Hair colored at salon problem

Re: Hair colored at salon problem

Re: Hair colored at salon problem

Posted by bicosi

Posted by prunepie

i am a colorist...and imo a receptionist shouldnt tell you what you can or cannot get kwim?

2 possiblilties..you are just in shock bc you hair is its natural again
or the other...its really isnt close to your natural and it was colored a bit too dark but most likely it will fade for sure! but def talk to the colorist on thurs and dont mess with it until then lol

Ditto to this..

I flip flip from both colors as well (although I'm naturally light haired) and when I go back to dark it's such a huge difference that it takes me a few days.. try and washing your hair with a clarifying shampoo and it'll rinse some of the hair color out..