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Let me tell you what happened at Country Critters Pet Store in Patchogue..

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Acerone
I hate ants and ugly people.

Member since 3/07

6437 total posts

Name:
Chris

Let me tell you what happened at Country Critters Pet Store in Patchogue..

Last week Lastchance1222 "Jeannine" bought my aquarium so we setup the tank for her twins in there bedroom on Thursday and bought a few fish on Friday from CC... Saturday two fish were killed by two of the more aggressive fish so we called CC and told them what happened and we weren't able to come back until Monday and the sales manager said that was fine "I'll Bend The Rules This TIme" They normally have a 24 hour return policy. Got her name and and she got Jeannines...

Now it's Monday and here we come, and all hell brakes lose...

The lady we talked to over the phone was the Sales Manager was sooooooo rude pointing her finger in Jeannines face and then started pointing her pen at her and said that Jeannine was a liar that I never said I would Bend The Rules This TIme.. I told her I heard the conversation when Jeannine called and was talking to you and she just went nuts... The back and forth argument sp went on so long I had to step in and told the lady she was a piece of Trash for talking like this and pointing her pen in Jeannines face. Then she called me a Dirt Bag and called Jeannine a few words and gave Jeannie a store credit for $9 and I think about $40 worth of fish died from the 2 by Monday.

Of course we left and told her she can keep her credit..

As we were leaving a few of the employees came out and apologized for there managers rudeness. Which I thought was nice...






Message edited 7/21/2009 10:01:58 AM.

Posted 7/21/09 9:05 AM
 
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leighdvm
My golden boys!

Member since 3/06

4419 total posts

Name:
Michele

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

Holy smokes! Now THAT'S what I call customer service!! LOL.....Jeez....

Posted 7/21/09 9:24 AM
 

Cpt2007
A new love!

Member since 1/08

5946 total posts

Name:
Liz

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

Chat Icon WOW

So sorry you guys had to deal with that!!

Posted 7/21/09 9:27 AM
 

Stefanie

Member since 5/05

23599 total posts

Name:
Stefanie

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

What a biitch. I'd throw the whole tank through the front window.Chat Icon

Posted 7/21/09 9:30 AM
 

rojerono
Happiest.

Member since 8/06

13803 total posts

Name:
Jeannie

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

Is she the owner or just a manager? Can you get an address to contact HER supervisor or the owner of the store? I can guarantee stories like this will really hurt their business.. not something you want in this economy!

Posted 7/21/09 9:31 AM
 

annoyedTTCer
LIF Adult

Member since 4/09

3272 total posts

Name:

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

Is this a family run store or a chain?


If its a chain I would go to website and hit the contact us button!


Posted 7/21/09 9:46 AM
 

DayDay
Livin' the Good Life....

Member since 9/06

5939 total posts

Name:
Dayna

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

That's crazy.. I can't believe she spoke to you guys like that.. SHE'S the trash!!

Posted 7/21/09 9:56 AM
 

JennZ
MY LIFE!!

Member since 8/05

25463 total posts

Name:

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

They have ALWAYS been rude in there. I have boycotted them for years.

Posted 7/21/09 9:58 AM
 

jessicamd
LIF Infant

Member since 8/06

367 total posts

Name:
Jessica

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

Wow- I'm so sorry, what a nasty person!

I'm glad I read this actually. We were planning a trip there to spend a good amount of $$ on some fish and accessories. We'll be going somewhere else instead.

Posted 7/21/09 10:19 AM
 

Phyl
R.I.P. Sweet Mia ♥

Member since 5/06

28918 total posts

Name:
The Mystical Azzhorse! ™

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

What a crochity old bytch!Chat Icon

Posted 7/21/09 11:11 AM
 

chrisnjoe8108
He's 1!

Member since 8/08

5649 total posts

Name:
Chris

Re: Let me tell you what happened at Country Critters Pet Store in Patchogue..

Wow thats terrible. I have only been in there once and I really didn't deal with anyone.

Posted 7/22/09 6:22 AM
 
 

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