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My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

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Candy Girl
Candy girl- you are so sweet!

Member since 11/07

6349 total posts

Name:
erin

My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

Thank you!

Posted 7/15/09 9:53 AM
 
Long Island Weddings
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Mommy2Boys
My Boys!!!!

Member since 6/06

14437 total posts

Name:
C

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

Why is she skeptical? I know alot of mom's on here did it. I already contacted them and am dropping mine off at the post office today.

Posted 7/15/09 10:05 AM
 

dpli
Daylight savings :)

Member since 5/05

13973 total posts

Name:
D

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

I wasn't sure if I would do it or not, so I decided to call and just be honest and see what happened.

I called and said I heard about this from a friend. I told the woman that my DS has eczema, so if he did break out from the clothes, I might not have realized that is what it was from. Even if he didn't have a reaction, I planned on keeping the clothes for another baby and now I feel like I can't do anything with them, can't use them, donate them or give them to another mom. She said, "OK" and asked me how many pieces I had. I have about 80 - almost all of his clothes were Carter's up until he was a year old. She told me she'd send me the postage paid envelope and gave me the instructions to send it all back.

Tell her to call. I think they are trying to do the right thing and are willing to take the stuff back regardless so they don't lose customers.

Posted 7/15/09 10:10 AM
 

drewsgirl
My loves

Member since 5/05

3221 total posts

Name:
Amanda

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

dont be skeptical..they are so nice to talk to, i got my check within 3 weeks or so for the few things that i had

Posted 7/15/09 10:24 AM
 

LSP2005
Bunny kisses are so cute!

Member since 5/05

19458 total posts

Name:
L

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

They were very nice about it. It worked for me. I swear 100% and would do so under oath.

Posted 7/15/09 10:28 AM
 

Akajt98
Sooo Excited

Member since 6/06

2252 total posts

Name:
Jill

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

I also had a very pleasant experience with Carter's so far. There is nothing to be skeptical about. I called explained that my daughter is extremely sentsitive and that the clothing may have added to the situation. She asked how many peices and they sent me a prepaid enveloped to send it back. I mailed the clothing back about a week or so ago and now I am waiting to see what I get Chat Icon

Posted 7/15/09 10:34 AM
 

aw29
LIF Adult

Member since 3/06

1075 total posts

Name:

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

What was wrong the Carter's clothes?

Posted 7/15/09 11:09 AM
 

adeline27
LIF Adult

Member since 5/06

3121 total posts

Name:
Angela

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

well it's not a fraud, I got my check this week and sent my stuff early June. I thought the whole process was pretty fast.

When I called about sending the stuff the only question they asked was did your son have a reaction to the clothing or are you concerned. Either way they will accept the clothing back. If you're are not satisfied with the clothing at all this is your opportunity to return it. Just make sure you are sending the right clothes back.

Posted 7/15/09 11:14 AM
 

Mdolph6
So in Love....

Member since 3/07

1622 total posts

Name:
A Family of 4

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

I must have missed what is going on here but can someone fill me in??? DD has LOTS of carters clothing!!

Posted 7/15/09 11:17 AM
 

adeline27
LIF Adult

Member since 5/06

3121 total posts

Name:
Angela

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

Posted by Mdolph6

I must have missed what is going on here but can someone fill me in??? DD has LOTS of carters clothing!!



carters (way back) issued out an advisory on their website regarding their fall 2007 clothing line. It is possible that the tagless clothing (2007 fall clothing line only) irritated babies. So they issued out a statement that if you are concerned or feel that your child has had a reaction to call them and they will refund you money at the manufacturers retail price. It will not matter if you purchased the clothes yourself or got them as a gift. They will not ask for receiptios they will just ask you how many pieces of clothing you have, they will send you a pre paid bag, they will determine the cost and issue you out a check payable to you.

Try to do a search on here for the Carters advisory link. If you can't find it just call them directly they will put you through to the right group. There are pictures of the tagless shirts you need to be careful that you are sending them the right ones. Try doing a google image search on Carters advisory, or carters tagless clothing it might pop up.

Posted 7/15/09 11:22 AM
 

LuvMy2Girls
@>---------

Member since 5/05

11165 total posts

Name:
Mommy

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

Carters must have said to me at least 3 times, IT"S not a RECALL..

I got my check within 3 weeks of sending back the clothes and my daughter did get a nasty rash from the tags, but my other didn't.

Posted 7/15/09 11:26 AM
 

adeline27
LIF Adult

Member since 5/06

3121 total posts

Name:
Angela

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

Posted by LuvMy2Girls

Carters must have said to me at least 3 times, IT"S not a RECALL..
.



funny, when I called the corporate office to see if this was official I used the word recall and she corrected me She said "no, non it's an advisory" Chat Icon

Posted 7/15/09 11:31 AM
 

saraH
happy birthday sweet kate!

Member since 5/05

16555 total posts

Name:
I know that God exsists, I held her in my arms...

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

I sent my clothes back a few weeks ago and we got a check on Monday. No problems whatsoever.

Posted 7/15/09 12:48 PM
 

dm24angel
Happiness

Member since 5/05

34581 total posts

Name:
Donna

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

My son did get a rash from the clothes and my PED was the one who actually told me about the Carters advisory and to call.

We had given away a TON of stuff ( almost all his clothes were from this line at that time frame ) and we sold a lot at A garage sale, but we had some stuff left for possible future babies, I sent it back and got a check about 3 weeks later.

Posted 7/15/09 12:51 PM
 

Candy Girl
Candy girl- you are so sweet!

Member since 11/07

6349 total posts

Name:
erin

Re: My sister is skeptical about sending back her "recalled" Carter's clothes. Can those of you who received money back convince her otherwise?

Posted by adeline27

Posted by LuvMy2Girls

Carters must have said to me at least 3 times, IT"S not a RECALL..
.



funny, when I called the corporate office to see if this was official I used the word recall and she corrected me She said "no, non it's an advisory" Chat Icon



That's why she's skeptical and why I put it in quotes. She has tons of stuff though.

Posted 7/15/09 12:53 PM
 
 

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