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Tine73
Member since 3/06 22093 total posts
Name: *********
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My Twitter Sucess Story (parented related)
So awhile ago we bought E this car from Little Tikes
When we put it together the front wheels and/or the chassis of the car was defective ( we weren't sure which part). I kinda forgot about it and collected dust in the garage. Since the weather has been getting better we took another stab at putting it together thinking we did something wrong the first time. Well, we couldn't get it together again. My Dad also tried when he was over one day.
I emailed customer service explaining the problem and asked how I could order new front wheels. Over the course of about 4 emails going back and forth they told me they could not help me bc I no longer had the receipt.
So I decided to take my rant to social media. I wrote a bad review on a bunch of review sites and I started posting a few things on Twitter (about 4 Tweets). Next thing you know, "Little Tikes" is following me and sending me direct messages to correct the problem. They sent me an email address of a real person and again I explained that I was not looking for anything free, I just wanted to buy replacements parts. Next thing you know, they CALLED me at work, apologized up and down and told me they are sending me a new car!! Apparently my car is defective and they've had a number of complaints about it.
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Posted 5/11/09 8:56 PM |
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Long Island Weddings
Long Island's Largest Bridal Resource |
dm24angel
Happiness
Member since 5/05 34581 total posts
Name: Donna
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Re: My Twitter Sucess Story (parented related)
That is awesome!! Way to get things DONE!!!
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Posted 5/11/09 8:57 PM |
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Re: My Twitter Sucess Story (parented related)
Nice job!!!!!
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Posted 5/11/09 9:03 PM |
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EmmaNick
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Member since 12/06 16001 total posts
Name: *
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Re: My Twitter Sucess Story (parented related)
Great job!!!
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Posted 5/11/09 9:06 PM |
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Faithx2
All good things in 2016!!
Member since 8/05 20181 total posts
Name:
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Re: My Twitter Sucess Story (parented related)
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Posted 5/11/09 9:08 PM |
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mamasita27
OHANA
Member since 8/07 5974 total posts
Name: MB
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Re: My Twitter Sucess Story (parented related)
AWESOME! Maybe I will join Twitter after all!
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Posted 5/11/09 9:09 PM |
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pickles16
Real Estate Professional
Member since 11/07 17227 total posts
Name: Jen
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Re: My Twitter Sucess Story (parented related)
thats crazy that twitter got that response for you!!!! good for you!!!!!!!!!!!!!!
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Posted 5/11/09 9:16 PM |
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DmarieK
My loves!!
Member since 1/06 9203 total posts
Name:
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Re: My Twitter Sucess Story (parented related)
Haha...that's great!!
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Posted 5/11/09 11:59 PM |
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Re: My Twitter Sucess Story (parented related)
Excellent!!!
I caught a glitch in some software that I use at work. I posted something about it on a list serve that I belong to. I just wanted to warn other people about how they could avoid a problem. The company then called me and said that they would issue a new version of the software for all subscribers. My claim to fame is that version 5.3.2 (or something like that) came about because of me!
I'm not on twitter but it's starting to sound like it is worthwhile!
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Posted 5/12/09 1:55 AM |
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ctrain1124
Our Gang!
Member since 8/07 3190 total posts
Name: C
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Re: My Twitter Sucess Story (parented related)
Thats great! Good for you!
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Posted 5/12/09 6:46 AM |
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2PreciousBlessings
The Perfect Pair
Member since 5/06 19861 total posts
Name: Best Wife & Mommy
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Re: My Twitter Sucess Story (parented related)
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Posted 5/12/09 6:47 AM |
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