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need camera help.. just bought digital in Sept- dropped it and

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ggt08
;)

Member since 5/05

5208 total posts

Name:

need camera help.. just bought digital in Sept- dropped it and

now the switch is broken to see the pictures you just took, take a movie, etc... I bought it at Best Buy on my Amex, didnt take the extra insurance.....

again, just bought in Sept, only a month and a half old... what are my chances they will fix it for me or take it back and exchange for another one? is there another way around this??? i am so upset by this!!! it still takes pics i just cant go back to see them!!!

Posted 10/21/07 6:05 PM
 
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MrsMessina
Thankful for our miracles!

Member since 2/07

7254 total posts

Name:

Re: need camera help.. just bought digital in Sept- dropped it and

Doesn't Amex have a policy to replace things like that (or stolen things?)

I would imagine that it's w/in the manufacturers 1 year standard warranty policy- so you'll have to send it to them directly.

Posted 10/21/07 6:09 PM
 

katiebell
Hoping, wishing, waiting....

Member since 8/06

1418 total posts

Name:
K

Re: need camera help.. just bought digital in Sept- dropped it and

OMG, the same thing happened to me, but my camera was more than a year old, so I ended up buying a new one. I still use the broken one sometimes, but I had to get a card reader to get the pictures off since I couldn't move the switch. I would definitely try the warranty....GL

Posted 10/21/07 6:43 PM
 

ggt08
;)

Member since 5/05

5208 total posts

Name:

Re: need camera help.. just bought digital in Sept- dropped it and

bump

Posted 10/21/07 8:24 PM
 

MissJones
I need a nap!

Member since 5/05

22136 total posts

Name:

Re: need camera help.. just bought digital in Sept- dropped it and

Call Amex...they are pretty good about things like this!

Posted 10/21/07 8:44 PM
 

ggt08
;)

Member since 5/05

5208 total posts

Name:

Re: need camera help.. just bought digital in Sept- dropped it and

Posted by MissJones

Call Amex...they are pretty good about things like this!



when i call them do i tell them i dropped it.. what should i say exactly? what do they do? do they replace it? have it get fixed???

Posted 10/21/07 9:11 PM
 
 

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