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None to pleased with U-Haul

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VirginiaDeb
Don't eat me, hippo!

Member since 5/05

9252 total posts

Name:
Deb

None to pleased with U-Haul

We reserved a U-Haul truck over a month ago for this weekend... Well, we find out today we may have to drive over 100 miles to get the size that we need - and we still need to pay for the milage!

Shouldn't they have to make sure one is availible?

What kind of crap is this?

I will NEVER use U-Haul again Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

We're going to try budget... when dh had called them they were ready to rent one to us right then and there.

I don't understand how U-Haul can run a business where they won't be able to know their inventory until the day before.

Posted 6/27/06 2:15 PM
 
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juju
Welcome to the World!

Member since 5/05

6747 total posts

Name:

Re: None to pleased with U-Haul

The day of our move.....the office was closed and we were not able to pick up the Uhaul. We were told that they would be open on New Years Eve. I asked several times...and several times they assured me that they would be open.

They lost me for Life. I have used budget twice and they are cheaper than U haul.

U Haul.....S*u*c*k*s.

Posted 6/27/06 2:22 PM
 

MrsProfessor
hi

Member since 5/05

14279 total posts

Name:

Re: None to pleased with U-Haul

My brother and SIL used U-Haul for storage, and U-Haul made an error and auctioned off all their stuff for non-payment even though they continued to charge my SIL's credit card. They sued and won. I will never use them for that reason.

Posted 6/27/06 2:24 PM
 

nrthshgrl
It goes fast. Pay attention.

Member since 7/05

57538 total posts

Name:

Re: None to pleased with U-Haul

Posted by MrsProfessor

My brother and SIL used U-Haul for storage, and U-Haul made an error and auctioned off all their stuff for non-payment even though they continued to charge my SIL's credit card. They sued and won. I will never use them for that reason.



OMG I can't even IMAGINE the amount I'd be asking for plus attorney's fees.

Posted 6/27/06 2:26 PM
 

VirginiaDeb
Don't eat me, hippo!

Member since 5/05

9252 total posts

Name:
Deb

Re: None to pleased with U-Haul

They're awful! How are they still in business? My friend told me a similar story... How How How is the possible?

We've got a budget truck now though. And we know where we have to get it... as opposed to finding out friday Chat Icon

Posted 6/27/06 2:27 PM
 

Bxgell2
Perfection

Member since 5/05

16438 total posts

Name:
Beth

Re: None to pleased with U-Haul

Oh yeah, same thing happened to us. We reserved the largest truck for the AM. Day of, the truck wasn't ready until 5pm, when I had lined up all our friends to come help at 8am AND the truck we needed was about an hour away so we had to spend more money for mileage. Honestly, I think they do this ROUTINELY to make more money.

I don't feel SO bad though because about 7 years ago I rented a U-haul, took a turn a little too tight and ended up piercing the truck with scaffolding which subsequently raised the truck in the air. Construction workers had to cute a gigantic hole on the side of the truck to get the scaffolding out, and then, on the way back to drop it off, I banged it into a telephone pole on the other side. I purchased insurance (because I know myself) so I ended up not having to pay for any of it! They so deserved it!!!

Posted 6/27/06 2:30 PM
 

mommy2bella
Where does time go?

Member since 12/05

9747 total posts

Name:
Kelly

Re: None to pleased with U-Haul

Posted by Bxgell2

I don't feel SO bad though because about 7 years ago I rented a U-haul, took a turn a little too tight and ended up piercing the truck with scaffolding which subsequently raised the truck in the air. Construction workers had to cute a gigantic hole on the side of the truck to get the scaffolding out, and then, on the way back to drop it off, I banged it into a telephone pole on the other side. I purchased insurance (because I know myself) so I ended up not having to pay for any of it! They so deserved it!!!



OMG, watch out for you on the road!

Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 6/27/06 3:15 PM
 

SoinLove
Making big changes

Member since 5/05

16541 total posts

Name:
Kristin

Re: None to pleased with U-Haul

Posted by MrsProfessor

My brother and SIL used U-Haul for storage, and U-Haul made an error and auctioned off all their stuff for non-payment even though they continued to charge my SIL's credit card. They sued and won. I will never use them for that reason.



Chat Icon Unbelievable! Adding U-Haul to my list of companies to avoid!

Posted 6/27/06 4:57 PM
 
 
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