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NYC- adding baby to benefits

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turtle1229
LIF Zygote

Member since 3/09

31 total posts

Name:
Ashley

NYC- adding baby to benefits

Just wondering if any NYC teachers have used the ESS/CAPS website to add baby to their benefits. I tried to do it using their help link but I'm so confused! Tried calling HR Connect and the wait time is over an hour! Not exactly doable with a newborn! Any help would be much appreciated!
Thank you!

Posted 7/6/15 3:01 PM
 

SLPRunner
LIF Adult

Member since 12/13

1101 total posts

Name:

NYC- adding baby to benefits

I haven't but if you can just leave your phone on speaker and wait for HR connect. They were helpful for me. That's what I would do last year.

Posted 7/7/15 8:03 AM
 

MissJones
I need a nap!

Member since 5/05

22136 total posts

Name:

NYC- adding baby to benefits

I'm in the process but doing it the old fashioned way. Had the paper application, over night it, called and they had me on hold for an hour. Did the whole speaker phone thing. Was told it's in system bit now I'm waiting on her birth certificate. Ess was not easy for me.

Posted 7/8/15 4:12 AM
 

turtle1229
LIF Zygote

Member since 3/09

31 total posts

Name:
Ashley

Re: NYC- adding baby to benefits

Thank you for your reply! Finally go through to HR Connect and now I'm also doing it the old way with pen and paper. ESS seems like it's worthless and maybe they should just go back to the old way!

Posted 7/8/15 11:27 AM
 
 

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