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Diva
I am what I am
Member since 12/05 2825 total posts
Name: Jennifer
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Old Navy Vent
Since when did they get so uppity about returns without a receipt? I just wanted to do an even exchange for a bigger size, but they had nothing in stock. So now they are sending me a merchandise credit in the mail.
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Posted 1/8/07 11:48 AM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name: Donna
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Re: Old Navy Vent
Posted by Diva
Since when did they get so uppity about returns without a receipt? I just wanted to do an even exchange for a bigger size, but they had nothing in stock. So now they are sending me a merchandise credit in the mail.
a while ago. Had a huge problem 2 christmas's ago..which was about when they changed it.
Anything without a recipt gets merchandise credit...and they will SNOTTILY point out the sign to you.
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Posted 1/8/07 12:13 PM |
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Re: Old Navy Vent
Oh yeah Ive been through that before! Its a bad policy for sure.
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Posted 1/8/07 2:27 PM |
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mtdr1106
junior supafly
Member since 3/06 2268 total posts
Name: tricia
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Re: Old Navy Vent
i got into such a fight with them the day after christmas!!!
CALL AND COMPLAIN!!!
i scored a $20 bucks back - because i was so angry that i waited on line the day after xmas for 1/2 hr to simply change sizes! they also said credit by mail only- i looked @ the girl like she was stupid - who is old navy to think that i have all this time to come here wait in line - ALLOW you take my merchandise so you can mail me a credit (which i hope i get because i am sure its not sent certified mail) to come back to this store just to HOPE you have the items i need and wait in line all over again - JUST TO GIVE YOU BUSINESS!!! NO THANKS!
theirs is a completly consumer driven business - p!ss off the consumer and your business will be in the red real quick!
Message edited 1/8/2007 2:48:07 PM.
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Posted 1/8/07 2:44 PM |
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