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traceyd
Big Sister to Be!
Member since 5/05 3644 total posts
Name:
Tracey
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Opinions Needed-Semi Wedding Related
I just went online to purchase some "kitchen" items from Macy's. I received a gift card several months after my weddings with all the "rewards" I earned buy purchasing stuff at Macy's while registered there and from what people purchased off of my registry. The card has over $200 on it. I found a bunch of stuff I've been wanting and went to check out and it told me that the gift card was EXPIRED! It says it expired 9/30. I only got married on 11/4 so I never thought to look that the card might expire!?!? I've shopped at Macy's many times since my wedding and have always used my charge and was saving this gift card for "home" purchases. I'm so upset! DH says that he'll go to the store and fight with them until he gets some satisfaction b/c it is ridiculous that it would expire so quickly. I'm thinking that it will just wind up being a huge scene (and embarassing) and that we wont get very far. (A side note would be that I worked in Macys for a very short time in college in the HR dept and just think they will say they can't do anything) My thought is to write a letter to the corporate offices explaining the situation and also providing them with a printout from their website where it never indicates that the gift card you would receive would expire. My thoughts are that typically gift cards dont expire for at least a year. I also thought I would include copies of my cc statements showing that I've spent WAY over $200 and that had I realized the gift card expired I would've used it sooner. I'm just looking for some opinions/suggestions/thoughts.
TIA!
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Posted 10/13/06 9:49 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
randella
Love my little man
Member since 8/05 16290 total posts
Name:
Randi
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Re: Opinions Needed-Semi Wedding Related
I would call them and tel them how upset you are--- keep asking until you get whay you want. Be nice about it though.
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| Posted 10/13/06 9:50 PM |
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Redhead
You Live, You Learn
Member since 5/05 31871 total posts
Name:
Jennifer
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Re: Opinions Needed-Semi Wedding Related
OMG ...i am freaking out...
i still have Fortuneoff GCs 
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| Posted 10/13/06 9:50 PM |
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Nicole728
My Happy Girl
Member since 7/06 8198 total posts
Name:
Me
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Re: Opinions Needed-Semi Wedding Related
yeah i would def call them and complain about that!
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| Posted 10/13/06 9:57 PM |
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nov04libride
big brother <3
Member since 5/05 14672 total posts
Name:
Me
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Re: Opinions Needed-Semi Wedding Related
I called and complained to the credit card area and they issued me a check for the amount. 
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| Posted 10/13/06 10:02 PM |
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Re: Opinions Needed-Semi Wedding Related
I initially registered at Macy's and I wasn't pleased with their customer service. I received a survey in the mail after registering and I was very blunt and told them what I wasn't happy with. They actually called me, apologized, and offered me a few deals. It definitely does not hurt to push the issue until you are satisfied.
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| Posted 10/13/06 10:03 PM |
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MABLE03
I <3 SATC
Member since 6/06 4563 total posts
Name:
Fabulous
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Re: Opinions Needed-Semi Wedding Related
Posted by Redhead
OMG ...i am freaking out...
i still have Fortuneoff GCs
I think those are good for 2 years and then either expire or loose value.
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| Posted 10/13/06 10:04 PM |
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Re: Opinions Needed-Semi Wedding Related
Posted by Redhead
OMG ...i am freaking out...
i still have Fortuneoff GCs
I had mine for 2 years and just used them - Fortunoff's didn't have an expiration date on them.
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| Posted 10/13/06 10:04 PM |
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traceyd
Big Sister to Be!
Member since 5/05 3644 total posts
Name:
Tracey
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Re: Opinions Needed-Semi Wedding Related
Posted by nov04libride
I called and complained to the credit card area and they issued me a check for the amount.
You called them about a wedding "rewards" gift card?
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| Posted 10/13/06 10:05 PM |
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Blondie805
Life is good :)
Member since 2/06 1205 total posts
Name:
MB
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Re: Opinions Needed-Semi Wedding Related
I thought that you had up to a year after your wedding date to use your rewards card? that doesn't sound right. You definitely should call. I think they would do something for you.
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| Posted 10/13/06 10:05 PM |
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MABLE03
I <3 SATC
Member since 6/06 4563 total posts
Name:
Fabulous
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Re: Opinions Needed-Semi Wedding Related
Posted by FireIslandLove
Posted by Redhead
OMG ...i am freaking out...
i still have Fortuneoff GCs
I had mine for 2 years and just used them - Fortunoff's didn't have an expiration date on them.
Thats great!! I had one and remember reading something on it about it expiring or loosing value after 2 years. I remember I called to see when it was purchased to figure out how much longer I had to use it 
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| Posted 10/13/06 10:06 PM |
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Re: Opinions Needed-Semi Wedding Related
Posted by MABLE03
Posted by FireIslandLove
Posted by Redhead
OMG ...i am freaking out...
i still have Fortuneoff GCs
I had mine for 2 years and just used them - Fortunoff's didn't have an expiration date on them.
Thats great!! I had one and remember reading something on it about it expiring or loosing value after 2 years. I remember I called to see when it was purchased to figure out how much longer I had to use it
I had used a little on it every now and again so maybe that changed the expiration on it? Not sure, but all I know is these darn Gift cards are great but sometimes more trouble than they're worth!!!
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| Posted 10/13/06 10:07 PM |
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pharmcat2000
Mom of 2 + 1
Member since 10/05 7395 total posts
Name:
Catherine
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Re: Opinions Needed-Semi Wedding Related
I also had a couple of gift cards that expired at Macy's. I just called them and they fixed it for me. They asked me to use them soon, which I did, but I didn't lose anything. They "renewed" them for the full amount.
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| Posted 10/15/06 5:55 AM |
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traceyd
Big Sister to Be!
Member since 5/05 3644 total posts
Name:
Tracey
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Re: Opinions Needed-Semi Wedding Related
Posted by pharmcat2000
I also had a couple of gift cards that expired at Macy's. I just called them and they fixed it for me. They asked me to use them soon, which I did, but I didn't lose anything. They "renewed" them for the full amount.
Thank you so much!! I just called and they renewed it for me!!!!!!!!!!! I'm so relieved it was way too much money to let go!
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| Posted 10/15/06 11:12 AM |
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