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Optimum Triple Play Package-Expired

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Sandra
LIF Adult

Member since 5/05

1185 total posts

Name:
Sandra

Optimum Triple Play Package-Expired

Our Triple Play package expires....the new rates are terrible!!!! Has anyone called to complain as such when their Triple Play expired and what was the outcome? Did they discount or leave it at is? I want to call today and complain and hope to get a reduced rate--but if I threaten to cancel, where do I go?

Thanks!

Posted 12/7/05 11:08 AM
 
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DjPiLL

Member since 5/05

3664 total posts

Name:
Richard

Re: Optimum Triple Play Package-Expired

How much more are the rates now? They are only supposed to go up about $20 buks after the promotion ends.

Posted 12/7/05 11:16 AM
 

IrishMom77
Brothers!!

Member since 8/05

3498 total posts

Name:
Roseann

Re: Optimum Triple Play Package-Expired

The phone should go up 5 bucks - from 29.95 to 34.95

The modem goes up 15 I think...from 29.95 to 44.95

The cable, I think it depends what package you have. We have the Gold, so I think ours will go up from 69.95 (because we upgraded from Basic to Gold) to 89.95

We also pay 10 bucks a month for the DVR. Our bill is 140 now, and we figured it would go up to 170 or so when it expires in April..

Posted 12/7/05 11:38 AM
 

june262004
But I love the Snow!

Member since 5/05

15379 total posts

Name:
Kristin

Re: Optimum Triple Play Package-Expired

Posted by Tigger77

The phone should go up 5 bucks - from 29.95 to 34.95

The modem goes up 15 I think...from 29.95 to 44.95

The cable, I think it depends what package you have. We have the Gold, so I think ours will go up from 69.95 (because we upgraded from Basic to Gold) to 89.95

We also pay 10 bucks a month for the DVR. Our bill is 140 now, and we figured it would go up to 170 or so when it expires in April..



You should get a 20.00 credit for having all three services also making the phone 14.95 instead of 34.95

Posted 12/7/05 11:43 AM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: Optimum Triple Play Package-Expired

i would call them and ask, i believe a 15 credit comes off if you have voice with TV/Internet.

the 45 is correct with Internet (from 50 ) if you didnt have TV

Posted 12/7/05 11:44 AM
 

Sandra
LIF Adult

Member since 5/05

1185 total posts

Name:
Sandra

Re: Optimum Triple Play Package-Expired

$170 just to watch TV? you're kidding?

I looked at my letter and it is $10 for more a month for the cable, for online and $5 for phone. So $25 more a month w/ out adding on the surcharges and taxes....

so that would mean for us about $130+ a month. urrgh.

Posted 12/7/05 11:45 AM
 

Marcie
Complete Happiness :)

Member since 5/05

27789 total posts

Name:
LOVE being a Mommy!

Re: Optimum Triple Play Package-Expired

I was told (and it is written on our contract) that it would go up $25.00.

Posted 12/7/05 11:46 AM
 

june262004
But I love the Snow!

Member since 5/05

15379 total posts

Name:
Kristin

Re: Optimum Triple Play Package-Expired

Posted by Sandra

$170 just to watch TV? you're kidding?

I looked at my letter and it is $10 for more a month for the cable, for online and $5 for phone. So $25 more a month w/ out adding on the surcharges and taxes....

so that would mean for us about $130+ a month. urrgh.



NO 170.00 to watch TV TALK ON THE PHONE AND GO ONLINE

Posted 12/7/05 11:49 AM
 

Sandra
LIF Adult

Member since 5/05

1185 total posts

Name:
Sandra

Re: Optimum Triple Play Package-Expired

Posted by june262004

Posted by Sandra

$170 just to watch TV? you're kidding?

I looked at my letter and it is $10 for more a month for the cable, for online and $5 for phone. So $25 more a month w/ out adding on the surcharges and taxes....

so that would mean for us about $130+ a month. urrgh.



NO 170.00 to watch TV TALK ON THE PHONE AND GO ONLINE



You are right...for all 3....I guess I was spoiled w/ the the Triple Play Package, it was a great deal in my book.

Posted 12/7/05 11:51 AM
 

CathyB

Member since 5/05

19403 total posts

Name:

Re: Optimum Triple Play Package-Expired

$130 seems reasonable to me. We have Directv which is a little cheaper than cablevision, but we pay about $50 a month for Optimum Online and then our phone is through Verizon.

Posted 12/7/05 11:56 AM
 

june262004
But I love the Snow!

Member since 5/05

15379 total posts

Name:
Kristin

Re: Optimum Triple Play Package-Expired

It is a great deal. But 14.95 for a phone that lets you call long distance is a really good deal too. And Optimum online is VERY FAST!!!! And I dont care what anyone says CABLE is better then DISH anyday

Posted 12/7/05 11:58 AM
 

CathyB

Member since 5/05

19403 total posts

Name:

Re: Optimum Triple Play Package-Expired

Posted by june262004

It is a great deal. But 14.95 for a phone that lets you call long distance is a really good deal too. And Optimum online is VERY FAST!!!! And I dont care what anyone says CABLE is better then DISH anyday



Chat Icon My cousin is very senior management at Cablevision and has been trying for years to get me to switch, but they don't have all the channels I can get on Directv that I've gotten used to and don't want to give up. But he keeps trying and trying....

Plus I'd still have to keep a landline for our alarm system. Not meant to start a whole long discussion on that topic again, it's just something our company requested that we decided to comply with.

Posted 12/7/05 12:01 PM
 
 

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