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Returning items to Kohls with gift receipts that were purchased with Kohls cash?

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LiveItUp
Love my babies!

Member since 8/11

4096 total posts

Name:

Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Does anyone know how this works? Do you get back store credit for the full amount of the item before the kohls cash or after? For example if something was $20 (say after any % off coupons), and then $10 kohls cash was applied to the purchase, would someone returning the item with a gift receipt get back store credit for $20 or $10?

Posted 12/5/14 2:18 PM
 
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Michi
My Love

Member since 5/05

31600 total posts

Name:
M

Returning items to Kohls with gift receipts that were purchased with Kohls cash?

I am pretty sure you get 10$ back and lose the kohls cash.

Posted 12/5/14 2:27 PM
 

chris605
.

Member since 5/05

3205 total posts

Name:

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by Michi

I am pretty sure you get 10$ back and lose the kohls cash.



This!!!!!

Posted 12/5/14 4:01 PM
 

METLove2008
LIF Adolescent

Member since 5/08

541 total posts

Name:
Ellie

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

I'm pretty sure I always got a store credit for the total amount including the kohls cash. The website says:

If you are making a return or price adjustment on an item you bought with Kohl's Cash®, the value of the Kohl's Cash® coupon will be returned as a Kohl's Merchandise Credit.

Posted 12/5/14 4:09 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Returning items to Kohls with gift receipts that were purchased with Kohls cash?

I think they give u a choice of store credit for what was paid or refund but lose the $10 kohls cash. The policy changed recently so I cant be 100% sure

Posted 12/5/14 4:19 PM
 

sometimesmommy
Always in my heart.....

Member since 11/06

6686 total posts

Name:

Returning items to Kohls with gift receipts that were purchased with Kohls cash?

If you exchange for another item you wont lose the kohls cash.

Posted 12/5/14 4:45 PM
 

Mrs&MrsK
i need sleep ;-)

Member since 2/14

2008 total posts

Name:
L

Returning items to Kohls with gift receipts that were purchased with Kohls cash?

separate but related:
you lose kohls cash if you return the item that earned it--
for example if you bought $50 item, got $15 kohl's cash - when you return the item, you only get $35 back.

Posted 12/8/14 10:06 AM
 

LiveItUp
Love my babies!

Member since 8/11

4096 total posts

Name:

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by Mrs&MrsK

separate but related:
you lose kohls cash if you return the item that earned it--
for example if you bought $50 item, got $15 kohl's cash - when you return the item, you only get $35 back.



I know, how annoying is that? They used to give back store credit for the full amount but last time I returned something they said they had to subtract the amount of the kohls cash earned. What she ended up doing instead was returning the items without the receipt and giving me store credit for the lowest sale price, which ended up being more than what I paid minus the kohls cash.

Posted 12/8/14 11:36 AM
 

pugmama
April already?

Member since 3/06

5297 total posts

Name:
Erica

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Has anyone had luck recently using expired kohls cash?

Posted 12/8/14 12:25 PM
 

Kitten1929
LIF Adult

Member since 1/13

6040 total posts

Name:

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by pugmama

Has anyone had luck recently using expired kohls cash?



Nope, every Kohls I go to won't take expired Kohls cash or coupons.

Posted 12/8/14 12:26 PM
 

lilqtny
-Crossfit & pitbull addict

Member since 7/06

2830 total posts

Name:
Tracy

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by LiveItUp

Posted by Mrs&MrsK

separate but related:
you lose kohls cash if you return the item that earned it--
for example if you bought $50 item, got $15 kohl's cash - when you return the item, you only get $35 back.



I know, how annoying is that? They used to give back store credit for the full amount but last time I returned something they said they had to subtract the amount of the kohls cash earned. What she ended up doing instead was returning the items without the receipt and giving me store credit for the lowest sale price, which ended up being more than what I paid minus the kohls cash.




That's bc stores lose a ton of money from dishonest people who purchase to get the kohls cash, or whatever store it may be, knowing they are going to return it after they use the cash/coupon. I had such big issues with this when I was manager at a retail store. Then, it was classified as a loss, like a theft, from my store. It started making our numbers get bad and I had to start returning items this way as well. It's not really fair to keep a coupon/cash on an item you return.

Posted 12/8/14 1:03 PM
 

Cheeks24
Living a dream

Member since 1/08

8589 total posts

Name:
Cheeks

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by LiveItUp

Posted by Mrs&MrsK

separate but related:
you lose kohls cash if you return the item that earned it--
for example if you bought $50 item, got $15 kohl's cash - when you return the item, you only get $35 back.



I know, how annoying is that? They used to give back store credit for the full amount but last time I returned something they said they had to subtract the amount of the kohls cash earned. What she ended up doing instead was returning the items without the receipt and giving me store credit for the lowest sale price, which ended up being more than what I paid minus the kohls cash.




If you have an original receipt and did not use your kohls cash, then you get your full amount back. If you use the kohls cash then you get back less.

Posted 12/8/14 1:33 PM
 

LiveItUp
Love my babies!

Member since 8/11

4096 total posts

Name:

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by lilqtny

Posted by LiveItUp

Posted by Mrs&MrsK

separate but related:
you lose kohls cash if you return the item that earned it--
for example if you bought $50 item, got $15 kohl's cash - when you return the item, you only get $35 back.



I know, how annoying is that? They used to give back store credit for the full amount but last time I returned something they said they had to subtract the amount of the kohls cash earned. What she ended up doing instead was returning the items without the receipt and giving me store credit for the lowest sale price, which ended up being more than what I paid minus the kohls cash.




That's bc stores lose a ton of money from dishonest people who purchase to get the kohls cash, or whatever store it may be, knowing they are going to return it after they use the cash/coupon. I had such big issues with this when I was manager at a retail store. Then, it was classified as a loss, like a theft, from my store. It started making our numbers get bad and I had to start returning items this way as well. It's not really fair to keep a coupon/cash on an item you return.



I understand that, and why stores have to have that policy. Its just annoying for people like me who does most of my Christmas shopping through kohls, so I end up with a lot of kohls cash, and pretty much all of the gifts I give either earned kohls cash or were paid for with it. So basically I shouldn't even bother giving gift receipts because I wouldn't want the gift recipients to be penalized if they have to return or exchange their gift.

Posted 12/8/14 1:46 PM
 

Maddie180
LIF Adult

Member since 2/07

1992 total posts

Name:

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by Cheeks24


If you have an original receipt and did not use your kohls cash, then you get your full amount back. If you use the kohls cash then you get back less.



Have you done this recently? I have to return $180 worth of stuff I got $30 Kohls cash on and I didn't use the cash. I would love to get the full amount back for it.

Posted 12/8/14 1:51 PM
 

Cheeks24
Living a dream

Member since 1/08

8589 total posts

Name:
Cheeks

Re: Returning items to Kohls with gift receipts that were purchased with Kohls cash?

Posted by Maddie180

Posted by Cheeks24


If you have an original receipt and did not use your kohls cash, then you get your full amount back. If you use the kohls cash then you get back less.



Have you done this recently? I have to return $180 worth of stuff I got $30 Kohls cash on and I didn't use the cash. I would love to get the full amount back for it.



Yes. As long as the kohls cash has not been used or it expired before use, you will get back what you paid. They are able to tell if it was used.

Posted 12/8/14 3:17 PM
 
 

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