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Sephora's Return Policy?

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KellyNYC
LIF Adolescent

Member since 10/05

650 total posts

Name:
Kelly

Sephora's Return Policy?

I recently bought a Nars cream eyeshadow from Sephora, but it creases within the hour after I put it on. Does anyone know if Sephora allows you to return used cosmetics? I'm thinking no, but I thought I saw a post about someone returning Bare Escentuals cosmetics there.

Thanks!

Posted 10/6/05 10:42 AM
 
Long Island Weddings
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Tanaholic
My Big Boy!

Member since 10/05

2383 total posts

Name:

Re: Sephora's Return Policy?

When I was in there last weekend, I heard the salesperson talking to a woman next to me and she was telling her if she did not like the makeup she was buying to just return it. So, I assume you can return opened products. Just call and ask though before making a trip there.

Posted 10/6/05 10:47 AM
 

Shelly
She's 7!!!

Member since 8/05

14624 total posts

Name:

Re: Sephora's Return Policy?

The beauty of Sephora- it that you can returned used products there!!

Posted 10/6/05 10:47 AM
 

KellyNYC
LIF Adolescent

Member since 10/05

650 total posts

Name:
Kelly

Re: Sephora's Return Policy?

YAY! Thanks! Now, if only I can find my receipt... Chat Icon

Posted 10/6/05 10:50 AM
 

skew
LIF Adult

Member since 5/05

6794 total posts

Name:

Re: Sephora's Return Policy?

ABSOLUTELY. i was the one that returned the BA kit. i was quite surprised that no questions were asked and they did not even check the products. ask for samples when you go, they tend to be VERY generous w/ them.

on a side note, i went to bloomies yesterday to buy a bliss product and the laura mercier counter was right across from bliss. i got to talking w/ the SA and she gave me like 7 samples. i swear these will last me a few months. the foundation alone ($40 a bottle) will probably last me 6 months. samples are the way to go. i should hit all the malls and stock up for the year.

Chat Icon Chat Icon Chat Icon

ETA: if you cannot find your receipt i suggest buying NARS lipstick. i have the "dolce vita" and LOVE it. it goes on very natural and is SO moisturizing.

Message edited 10/6/2005 10:56:08 AM.

Posted 10/6/05 10:53 AM
 

Anniegrl
I'm two!

Member since 5/05

4320 total posts

Name:
Ann

Re: Sephora's Return Policy?

My sister has returned used things to Sephora with no questions asked.

Posted 10/6/05 10:57 AM
 

KellyNYC
LIF Adolescent

Member since 10/05

650 total posts

Name:
Kelly

Re: Sephora's Return Policy?

Thanks, all!! I have a Sephora across the street from my apt., so unfortunately most of my rent ends up there Chat Icon

Another store that is GREAT with samples is Molton Brown.

I will def try the Dolce Vita lipstick. I have Viva Las Vegas or something, and love it...but it is a bit dry.

Posted 10/6/05 11:02 AM
 

Sassyz75
Turning a new page

Member since 5/05

9731 total posts

Name:
Dina

Re: Sephora's Return Policy?

Do you need a receipt?

Posted 10/6/05 11:23 AM
 

CaseyGirl
Mommy to 3 Boys :)

Member since 5/05

19978 total posts

Name:
Jen - counting my blessings...

Re: Sephora's Return Policy?

I don't know about returns - but the best eyeshadow i have used is Stila - no creasing and stays on ALL day.

My favorite colors are Kitten and Oasis.

Posted 10/6/05 12:35 PM
 
 

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