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Diana1215
Living on a prayer!!!
Member since 10/05 29450 total posts
Name:
Diana
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Target's Return Policy
I have to say might be one of the dumbest ones out there yet!
You can only return two things without a receipt --- and when you do -- you have to go to that exact department and get only ONE item for the same amount of money or more.
WHYYY don't they just give you a store credit? I don't understand the rationale behind this?! I think it is so ridiculous!!!!
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Posted 4/30/07 9:44 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
CathyB
Member since 5/05 19403 total posts
Name:
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Re: Target's Return Policy
I know! I hate when I get gifts without the gift receipt.
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| Posted 4/30/07 9:47 AM |
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Diane
Hope is Contagious....catch it
Member since 5/05 30683 total posts
Name:
D
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Re: Target's Return Policy
I HATE their return policy....that is why I dont recommend anyone registering there.
My friend has such a hard time just to exchange sizes.
Message edited 4/30/2007 9:50:03 AM.
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| Posted 4/30/07 9:49 AM |
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Diana1215
Living on a prayer!!!
Member since 10/05 29450 total posts
Name:
Diana
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Re: Target's Return Policy
You would think that for such a huge store their policy would be so much better.
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| Posted 4/30/07 9:50 AM |
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spooks
So in love!
Member since 6/06 4378 total posts
Name:
Sarah
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Re: Target's Return Policy
OMG - I just went through this on Sat. I was so mad. I didn't have a receipt and rather than a store credit they said I have to spend the same amount in the same department - which for me is stationary. So annoying, isn't it all the same store - I got mad at the woman even though its not her policy, its Targets. What a dumb policy!
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| Posted 4/30/07 10:05 AM |
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dpli
Daylight savings :)
Member since 5/05 13973 total posts
Name:
D
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Re: Target's Return Policy
I actually had a problem recently WITH a receipt. I returned 2 articles of clothing that I purchased at another store and they kept telling me that they weren't on the receipt. I know they were on there, because I bought 4 things, all for the same price at the same time and I was returning 2. The manager didn't want to return them using a manual override, because I would have trouble if I tried to return one of the other 2 items.
After I assured her I had no intention of returning anything else, she finally did the return. It was so frustrating.
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| Posted 4/30/07 10:41 AM |
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Marcie
Complete Happiness :)
Member since 5/05 27789 total posts
Name:
LOVE being a Mommy!
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Re: Target's Return Policy
This is why I won't shop there anymore
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| Posted 4/30/07 10:44 AM |
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chelle
It's a Good Life
Member since 8/06 15404 total posts
Name:
Isn't it obvious?
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Re: Target's Return Policy
One word - NIGHTMARE!
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| Posted 4/30/07 12:24 PM |
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smdl
I love Gary too..on a plate!
Member since 5/06 32461 total posts
Name:
me
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Re: Target's Return Policy
Is it from a registry or regular purchase?
ETA: for regular purchases, I buy everything on my credit cards. I never had a problem returning items. And I return A LOT
Message edited 4/30/2007 1:15:17 PM.
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| Posted 4/30/07 1:14 PM |
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Laura1
Fun in the Snow!
Member since 11/06 4512 total posts
Name:
Laura
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Re: Target's Return Policy
It is one of the worst return policies I have ever seen!
We got so many baby outfits as gifts and they were the wrong size for the season and most didnt have receipts. I was very annoyed, especially after I had to give them my license.
I made everyone in my family go with me to exchange things, otherwise, we would have had a ton of summer outfits that wouldnt fit until the winter
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| Posted 4/30/07 1:40 PM |
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CathyB
Member since 5/05 19403 total posts
Name:
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Re: Target's Return Policy
Posted by smdl
Is it from a registry or regular purchase?
ETA: for regular purchases, I buy everything on my credit cards. I never had a problem returning items. And I return A LOT
I only run into the problem when I get a gift without a gift receipt from there. Like my MIL likes to buy the kids clothes she finds on clearance, which is great, but sometimes we already have it or something similar or it's the wrong size and I'd like to be able to exchange it for diapers or wipes instead. Seems silly that you can't use it in other departments in the store.
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| Posted 4/30/07 1:40 PM |
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Boobobunny
Live in the Present
Member since 5/05 3572 total posts
Name:
Dannielle
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Re: Target's Return Policy
I was so ticked...my son got 2 of the same toys for his birthday. So I figured that I would return one of the toys and get him so much needed shoes. They wouldn't let me, because they were from 2 different departments. I was so ticked.
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| Posted 4/30/07 1:55 PM |
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Re: Target's Return Policy
I had the same problem years ago with KMart . I still remember--I was returning a curtain rod and was told to get something from the same department. I figured that a bathmat was also "housewares." Well, those are 2 different departments.
I may not register at Target b/c of things I heard.
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| Posted 5/1/07 12:16 AM |
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Re: Target's Return Policy
I keep all my receipts now from all my stores just in case.
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| Posted 5/1/07 8:40 AM |
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DebG
Pick a cause & stand up for it
Member since 5/05 18602 total posts
Name:
The cure IS worse!
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Re: Target's Return Policy
Make sure you go to target.com and write to them and let them know your displeasure, it is the only way they will get the hint to change.
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| Posted 5/1/07 8:51 AM |
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skew
LIF Adult
Member since 5/05 6794 total posts
Name:
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Re: Target's Return Policy
can't they look up the receipt via the credit card? this is what i have done in the past and then they credit the card. if paid by cash and no receipt, then store credit only.
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| Posted 5/1/07 9:18 AM |
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Shorty
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Member since 5/05 30390 total posts
Name:
really
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Re: Target's Return Policy
Posted by skew
can't they look up the receipt via the credit card? this is what i have done in the past and then they credit the card. if paid by cash and no receipt, then store credit only.
That's been my experience too - no "same amt in the same dept" business.
Although - skew - we probably hit the same target - maybe we're lucky!
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| Posted 5/1/07 9:22 AM |
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skew
LIF Adult
Member since 5/05 6794 total posts
Name:
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Re: Target's Return Policy
Posted by Shorty
Posted by skew
can't they look up the receipt via the credit card? this is what i have done in the past and then they credit the card. if paid by cash and no receipt, then store credit only.
That's been my experience too - no "same amt in the same dept" business.
Although - skew - we probably hit the same target - maybe we're lucky!
i bet we do.
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| Posted 5/1/07 9:36 PM |
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Re: Target's Return Policy
Posted by skew
Posted by Shorty
Posted by skew
can't they look up the receipt via the credit card? this is what i have done in the past and then they credit the card. if paid by cash and no receipt, then store credit only.
That's been my experience too - no "same amt in the same dept" business.
Although - skew - we probably hit the same target - maybe we're lucky!
i bet we do.
It's a new policy - I think it was set less than a month ago. It totally $UCKS! 
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| Posted 5/1/07 9:45 PM |
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nrcsr
LIF Infant
Member since 5/05 186 total posts
Name:
Nenette
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Re: Target's Return Policy
Everything I buy at target I pay with my CC. When I return items and don't have my receipts, they just look it up through my CC. I have been doing this for over a year now. I live in CT and I go to 3 stores and never had problems.
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| Posted 5/1/07 9:58 PM |
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