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Template letter for unprofessional dr office visit?

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brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Template letter for unprofessional dr office visit?

I'm really annoyed w/the Dr I saw today for ENT

He was rude and then answered his cell phone in the middle and left the room for 10 mins


anyone have a generic template letter I could start with? I want to write a letter to complain

Posted 10/20/10 8:36 PM
 
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RandiG
Love my Boys!

Member since 7/09

4440 total posts

Name:
Randi

Re: Template letter for unprofessional dr office visit?

I don't, but I would definitely see a new doctor Chat Icon

Posted 10/20/10 8:45 PM
 

mommyIam

Member since 7/09

9209 total posts

Name:
Shana

Re: Template letter for unprofessional dr office visit?

this is interesting to me, because DH is a doctor, and I know he answers my calls when he's with patients, he doesn't think its a big deal, and hasn't got any complaints. But DH comes off as a really nice guy, so maybe that's got to do with it.

Does the doctor work at a center or hospital or are they on their own? I don't know what a complaint would really do, unless he did something to hurt you. But I found this really informative web site:

How to Write an Effective Complaint Letter About a doctor

Posted 10/20/10 8:50 PM
 

RandiG
Love my Boys!

Member since 7/09

4440 total posts

Name:
Randi

Re: Template letter for unprofessional dr office visit?

Posted by mommyIam

this is interesting to me, because DH is a doctor, and I know he answers my calls when he's with patients, he doesn't think its a big deal, and hasn't got any complaints. But DH comes off as a really nice guy, so maybe that's got to do with it.

Does the doctor work at a center or hospital or are they on their own? I don't know what a complaint would really do, unless he did something to hurt you. But I found this really informative web site:

How to Write an Effective Complaint Letter About a doctor



I have to agree, my doctor has answered the phone while talking with me, but he is the greatest, so I guess it never bothered me. My response was to the fact that he was rude to her. There are too many doctors out there to stay with one that you are unhappy with.

Posted 10/20/10 8:55 PM
 

waterspout4
My loves

Member since 5/06

19150 total posts

Name:
Kelly

Re: Template letter for unprofessional dr office visit?

Posted by mommyIam

this is interesting to me, because DH is a doctor, and I know he answers my calls when he's with patients, he doesn't think its a big deal, and hasn't got any complaints. But DH comes off as a really nice guy, so maybe that's got to do with it.

[/L]



I would kick my doctor's a$$ if they took personal phone calls while in the room with me. (Unless emergency of course)

I think it's rude to call anybody at their job though. I have called my husband a handful of times at work in the past few years. We do text, but I don't expect him to answer while busy. (Plus, he doesn't deal with people, he is just on the computer forecasting all day.) If someone's phone was going off while I was with them and they took it, I'd be pretty perturbed.

Posted 10/20/10 8:56 PM
 

brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Re: Template letter for unprofessional dr office visit?

Thanks. My mom is a doc, all my cousins are docs and my DH is a pharm in a hospital and works with docs, and from what I explained, my DH and mom both said that sounds rude. He answered the phone and left when I was talking mid-sentence, and this issue has been ongoing, and it was my FIRST time meeting him. The way he spoke to me was rude too. Then he kind of said I could leave and I never knew he wanted to see me next month until I was paying my copay.

Posted 10/20/10 9:00 PM
 

mommyIam

Member since 7/09

9209 total posts

Name:
Shana

Re: Template letter for unprofessional dr office visit?

Posted by waterspout4

Posted by mommyIam

this is interesting to me, because DH is a doctor, and I know he answers my calls when he's with patients, he doesn't think its a big deal, and hasn't got any complaints. But DH comes off as a really nice guy, so maybe that's got to do with it.

[/L]



I would kick my doctor's a$$ if they took personal phone calls while in the room with me. (Unless emergency of course)



Chat Icon kick DH for me! i want to yell at him for even picking it up when he's with a patient.

I wonder if its something more going on, with the OP than just a cel phone call.

My gyn, used to get calls from either his lawyer or his wife during my exams. It never bothered me. I always thought it was funny. He even said to me "its either my wife or lawyer, either way its trouble"

eta: I guess my point is, if its a good doctor that you like a cel phone call isn't going to bother you, if its quick and seems important.

Message edited 10/20/2010 9:22:19 PM.

Posted 10/20/10 9:06 PM
 

mommy-of-2-angels
It's all about Sophia

Member since 9/07

1731 total posts

Name:
Laurie

Re: Template letter for unprofessional dr office visit?

i would be annoyed too...I work in the health field as well. I think it is rude especially on the first meeting Dr's need good bed side manners and time to time they forget...I once told a dr off cause they made we wait for her to come back from vacation to get results back on my dd test meanwhile there are 2 other attendings in the office who should be covering turned out my dd needed medicine to help her reflux she is now on 2 different meds so it must have been bad enough so why did my daughter have to suffer until she came back...I was so ****** anyway I think that your feelings are valid and I would deffinately say something

Message edited 10/20/2010 9:16:22 PM.

Posted 10/20/10 9:16 PM
 

NinaLemon
It's a boy!!!

Member since 10/07

6453 total posts

Name:
Jeannine

Re: Template letter for unprofessional dr office visit?

Posted by brownie

Thanks. My mom is a doc, all my cousins are docs and my DH is a pharm in a hospital and works with docs, and from what I explained, my DH and mom both said that sounds rude. He answered the phone and left when I was talking mid-sentence, and this issue has been ongoing, and it was my FIRST time meeting him. The way he spoke to me was rude too. Then he kind of said I could leave and I never knew he wanted to see me next month until I was paying my copay.



Oh no that is awful! I would have been p i s s e d !!!

Who did you see? I am Upstate also and we are going to an ENT tomorrow for the first time - I hope it isn't the same guy!

Posted 10/20/10 9:22 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Template letter for unprofessional dr office visit?

I don't have a template letter but it is unprofessional unless it was an emergency. True emergency!

I can't imagine answering my phone when I am with a client. I don't even have my phone with me or there is no volume, not even vibrate.

Posted 10/20/10 9:42 PM
 

brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Re: Template letter for unprofessional dr office visit?

Posted by NinaLemon

Posted by brownie

Thanks. My mom is a doc, all my cousins are docs and my DH is a pharm in a hospital and works with docs, and from what I explained, my DH and mom both said that sounds rude. He answered the phone and left when I was talking mid-sentence, and this issue has been ongoing, and it was my FIRST time meeting him. The way he spoke to me was rude too. Then he kind of said I could leave and I never knew he wanted to see me next month until I was paying my copay.



Oh no that is awful! I would have been p i s s e d !!!

Who did you see? I am Upstate also and we are going to an ENT tomorrow for the first time - I hope it isn't the same guy!



Byrd at albany ent....
I've seen the PA's before him but was still having problems and was hoping an MD would help....not sure if I'll stay there or try another Dr. there first...

gl tomorrow!Chat Icon

Posted 10/20/10 9:57 PM
 

NinaLemon
It's a boy!!!

Member since 10/07

6453 total posts

Name:
Jeannine

Re: Template letter for unprofessional dr office visit?

Posted by brownie

Posted by NinaLemon

Posted by brownie

Thanks. My mom is a doc, all my cousins are docs and my DH is a pharm in a hospital and works with docs, and from what I explained, my DH and mom both said that sounds rude. He answered the phone and left when I was talking mid-sentence, and this issue has been ongoing, and it was my FIRST time meeting him. The way he spoke to me was rude too. Then he kind of said I could leave and I never knew he wanted to see me next month until I was paying my copay.



Oh no that is awful! I would have been p i s s e d !!!

Who did you see? I am Upstate also and we are going to an ENT tomorrow for the first time - I hope it isn't the same guy!



Byrd at albany ent....
I've seen the PA's before him but was still having problems and was hoping an MD would help....not sure if I'll stay there or try another Dr. there first...

gl tomorrow!Chat Icon



Phew! Different guy, we are seeing Mouzakes at University ENT (on Hackett Blvd)

Thanks for the good thoughts, DS has had pretty much constant ear infections since the end of August, so I am hoping we can get some answers!

If you want I can let you know what I think of this guy after the appt!

Posted 10/20/10 10:02 PM
 

brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Re: Template letter for unprofessional dr office visit?

Posted by NinaLemon


If you want I can let you know what I think of this guy after the appt!



Thanks, that would be great! If you could FM me, I would really appreciate that, thank you! I hope you find some answers for your DS Chat Icon Chat Icon Chat Icon

Posted 10/20/10 10:06 PM
 

NinaLemon
It's a boy!!!

Member since 10/07

6453 total posts

Name:
Jeannine

Re: Template letter for unprofessional dr office visit?

No problem I'll FM you tomorrow night Chat Icon

GL with your DD too!! Chat Icon

Posted 10/20/10 10:15 PM
 

carissa1643
I LOVE my sons! :)

Member since 5/09

5283 total posts

Name:
Carissa

Re: Template letter for unprofessional dr office visit?

Now, that I think about it, none of my drs have ever answered a call while with me. Not my reg dr, ob, ped, others. I would be annoyed though. They all have their receptionists take messages. Everytime I left a message they always call back very quick, inbetween patients, never longer than 30 mins.

Posted 10/20/10 10:19 PM
 
 

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