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jea128
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Member since 5/05 3415 total posts
Name:
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TRU just cancelled my pre-order for Elmo Live????
Did this happen to anyone else?
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Posted 8/15/08 2:18 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
dbleplay17
My 2 boys!
Member since 10/06 4578 total posts
Name:
Chrissy
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Re: TRU just cancelled my pre-order for Elmo Live????
me too!
I just reordered it
if they are cancelling why can u still preorder!?!?!
UGH
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| Posted 8/15/08 2:43 PM |
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littlejoy06
Love
Member since 3/07 6944 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
 That stinks!! I got mine from Walmart, I hope they don't cancel mine too. Try doing on walmarts website, it was cheaper (only a couple of cents) and their return policy is better.
Watch, they do it to me too and my DD just recently watched the show and loved him. 
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| Posted 8/15/08 2:51 PM |
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pinkandblue
Our family is complete, maybe
Member since 9/05 32436 total posts
Name:
Stephanie
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Re: TRU just cancelled my pre-order for Elmo Live????
I ordered mine from Walmart too, I plan to give it to DD for Christmas
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| Posted 8/15/08 2:55 PM |
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jea128
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Member since 5/05 3415 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
I just ordered it direct from Fisher Price...maybe I'll check Walmart and then cancel the order with Fisher Price since it was $10 more.
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| Posted 8/15/08 3:26 PM |
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Stacey1403
Where it all began....
Member since 5/05 24065 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
I was going to order this weekend. Why did they cancel them?
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| Posted 8/15/08 3:28 PM |
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dbleplay17
My 2 boys!
Member since 10/06 4578 total posts
Name:
Chrissy
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Re: TRU just cancelled my pre-order for Elmo Live????
I just ordered on walmart too
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| Posted 8/15/08 3:40 PM |
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pinky
Twin Moms Do Everything Twice
Member since 5/05 9612 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
they cancelled mine too! i just reordered from walmart.com
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| Posted 8/15/08 3:54 PM |
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shellybean
Love my Baby Boy!
Member since 4/07 5191 total posts
Name:
mich
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Re: TRU just cancelled my pre-order for Elmo Live????
w long after you ordered, mine didnt cancell yet
Message edited 8/15/2008 4:06:02 PM.
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| Posted 8/15/08 4:05 PM |
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jea128
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Member since 5/05 3415 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
I just ordered it on Sunday and got the cancellation e-mail this afternoon. There was no explanation, just we cannot fulfill this order.
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| Posted 8/15/08 4:08 PM |
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robcoll1002
My Beautiful Babies
Member since 5/05 2073 total posts
Name:
Colleen
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Re: TRU just cancelled my pre-order for Elmo Live????
I ordered mine directly from fisher price. I checked Walmart first and (ifI remember correctly) it was the same price...maybe a couple of cents less.
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| Posted 8/15/08 4:59 PM |
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pinky
Twin Moms Do Everything Twice
Member since 5/05 9612 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
so now did everyone else get an email from TRU re-instating their order?
I've already re-ordered from walmart.
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| Posted 8/19/08 8:39 AM |
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MyChip-n-Dales
lifes many lil twisted curves
Member since 10/07 5158 total posts
Name:
aeriell
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Re: TRU just cancelled my pre-order for Elmo Live????
Posted by pinky
so now did everyone else get an email from TRU re-instating their order?
I've already re-ordered from walmart.
did you order 1 or 2 for your twins?? im still debating how many to order.
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| Posted 8/19/08 8:49 AM |
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pinky
Twin Moms Do Everything Twice
Member since 5/05 9612 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
Posted by twinboys425
Posted by pinky
so now did everyone else get an email from TRU re-instating their order?
I've already re-ordered from walmart.
did you order 1 or 2 for your twins?? im still debating how many to order.
i ordered 5, 1 to keep, 4 to sell on ebay if they are HOT for christmas 
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| Posted 8/19/08 9:09 AM |
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dbleplay17
My 2 boys!
Member since 10/06 4578 total posts
Name:
Chrissy
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Re: TRU just cancelled my pre-order for Elmo Live????
did anyone just get this email??
Dear Xxxxxx,
Recently, you received a cancellation notice from us, regarding your order #123456789. We are notifying you today to let you know that while your order was cancelled, it was done so in error, and your order will be reinstated.
We would like to apologize for any inconvenience or confusion this may have caused and want to assure you that all of the items in your order will process as you originally expected.
While there are no actions you need to take, in the event that you have any questions, please feel free to contact us at 1-800-ToysRUs. Our online customer service team is available 24 hours a day, seven days a week, and would be more than happy to answer any questions that you may have.
Thank you for selecting Toysrus.com as your shopping destination! We look forward to serving you in the future!
Sincerely,
ToysRus & BabiesRus Customer Service
after i got that email I ordered 1 from TRU again and 1 from walmart
So now i will have 4 of these things.....
I dont wanna cancel any b/c what if some orders do not come through
ANYONE ELSE GET THIS?????????
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| Posted 8/19/08 11:10 AM |
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pinky
Twin Moms Do Everything Twice
Member since 5/05 9612 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
yeah i got it too, see my post right above yours. 
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| Posted 8/19/08 11:25 AM |
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dbleplay17
My 2 boys!
Member since 10/06 4578 total posts
Name:
Chrissy
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Re: TRU just cancelled my pre-order for Elmo Live????
Posted by pinky
yeah i got it too, see my post right above yours.
omg i am dumb
thanks!!!!!!!
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| Posted 8/19/08 11:37 AM |
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jea128
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Member since 5/05 3415 total posts
Name:
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Re: TRU just cancelled my pre-order for Elmo Live????
I got it too! I cancelled my order from Fisher Price, but now I'm thinking I should've kept it and sold one on ebay.
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| Posted 8/19/08 11:40 AM |
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luvsun27
Check out my cool glasses
Member since 5/05 8135 total posts
Name:
Kim
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Re: TRU just cancelled my pre-order for Elmo Live????
Yep...I got the cancellation and the re-instatement order from TRU. I also ordered from walmart 
At this point...as long as I get 1 for DD, I will be happy...if the others arrive, I will sell them on ebaby 
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| Posted 8/19/08 1:03 PM |
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