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Update on GenSecurity Billing Discrep!

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kerrycec03
Mom of 2 beautiful boys!!

Member since 6/06

13519 total posts

Name:
Kerry

Update on GenSecurity Billing Discrep!

Ok, so I called GenSecurity and asked why I received a bill for $189.88 when I normally pay $81 every 3 months. The receptionist said that the extra $100 was for an optional extended warrantee. I said "well they should explain that on the invoice because nowhere on the invoice does it say optional". Long story short, I still only owe the $81. I hate when companies pull that crap and I feel bad for those that may go ahead and pay it without questioning it.

Posted 3/5/08 9:00 AM
 
Prudential Douglas Elliman Real Estate
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seank80
Don't Taze My Dog Bro!!

Member since 5/07

2240 total posts

Name:
Sean

Re: Update on GenSecurity Billing Discrep!

Don't pay it. Speak with a manager. I had a big pproblem with Slomins and I complained enough that I got something for free. Do you even want the warranty?

Posted 3/5/08 9:01 AM
 

kerrycec03
Mom of 2 beautiful boys!!

Member since 6/06

13519 total posts

Name:
Kerry

Re: Update on GenSecurity Billing Discrep!

Posted by seank80

Don't pay it. Speak with a manager. I had a big pproblem with Slomins and I complained enough that I got something for free. Do you even want the warranty?



hence the op, I'm not paying it.

Posted 3/5/08 9:02 AM
 

seank80
Don't Taze My Dog Bro!!

Member since 5/07

2240 total posts

Name:
Sean

Re: Update on GenSecurity Billing Discrep!

Posted by kerrycec03

Posted by seank80

Don't pay it. Speak with a manager. I had a big pproblem with Slomins and I complained enough that I got something for free. Do you even want the warranty?



hence the op, I'm not paying it.



Then fight it.

Posted 3/5/08 9:04 AM
 

kerrycec03
Mom of 2 beautiful boys!!

Member since 6/06

13519 total posts

Name:
Kerry

Re: Update on GenSecurity Billing Discrep!

Posted by seank80


hence the op, I'm not paying it.



Then fight it.


ok, not sure if you fully understood my post. Please re-read. No need to fight, not paying, the receptionist said it was optional.

Posted 3/5/08 9:15 AM
 
 

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