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Verizon Wireless Question

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Wendy
Wheeee!

Member since 5/05

13736 total posts

Name:

Verizon Wireless Question

Do you think if I *HATE* my phone (that I got in the middle of February) they will let me trade it in for something else?

Posted 5/1/07 3:05 PM
 
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SweetestOfPeas
J'taime Paris!

Member since 3/06

32345 total posts

Name:

Re: Verizon Wireless Question

if you're having technical issues, they might

Posted 5/1/07 3:08 PM
 

KGools
Happy

Member since 9/06

9532 total posts

Name:
Kim

Re: Verizon Wireless Question

Nope... they're very stingy like that. My battery was shot on my phone and it's a phone they don't even make anymore so they had to look high and low for almost a week in their warehouse for a new battery that would work for my phone.

You could try, but I wouldn't get my hopes up.

Posted 5/1/07 3:10 PM
 

Christine
2nd verse same as the 1st

Member since 5/05

15287 total posts

Name:

Re: Verizon Wireless Question

I am sure they would be very happy to sell you a new one but I would be surprised if they let you trade it in for another one unless there's a problem with the phone - not just disliking it. But then they would probably just send it for repairs.

Posted 5/1/07 3:11 PM
 

Wendy
Wheeee!

Member since 5/05

13736 total posts

Name:

Re: Verizon Wireless Question

Then I'm hoping being a Vz employee will help! Chat Icon

Posted 5/1/07 3:12 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: Verizon Wireless Question

they would let my DH upgrade his phone a week early- they wanted him to pay $400 for what we could get for free in a week

Chat Icon

Posted 5/1/07 3:23 PM
 

Laura1
Fun in the Snow!

Member since 11/06

4512 total posts

Name:
Laura

Re: Verizon Wireless Question

Posted by Wendy

Then I'm hoping being a Vz employee will help! Chat Icon



As a VZ employee myself, I can tell you....no, they will not help you at all! If you are in the middle of a contract, you will have to pay full price for a new phone.
I tried everything I could and they will not budge on the pirce of their phones if you are mid contract!!!Chat Icon

Posted 5/1/07 3:36 PM
 

LuvMyDH
LIF Adolescent

Member since 10/05

882 total posts

Name:
K

Re: Verizon Wireless Question

Probably not! I used to work there and the one thing they won't do is budge on getting a new phone when your still in the middle of your contract.
Upgrades are normally done after 10 months on a 1 year contract 22 months if you are on a 2 year contract.

If your on the NEWE2 program (2 year contract plan over $39) to receive the $100 off you have to be 2 years to the date that you signed the contract.

Now if you fit a couple of conditions, the manager MAY let you upgrade. You have to be on a plan 79.99 or higher basically paying at least $100 per month and you have to not have any late payments in the past year. You might be able to leverage with them...

ETA: If you meet those conditions and get a nice manager... You may be successful!

Message edited 5/1/2007 3:50:24 PM.

Posted 5/1/07 3:49 PM
 

Wendy
Wheeee!

Member since 5/05

13736 total posts

Name:

Re: Verizon Wireless Question

Posted by Laura1

Posted by Wendy

Then I'm hoping being a Vz employee will help! Chat Icon



As a VZ employee myself, I can tell you....no, they will not help you at all! If you are in the middle of a contract, you will have to pay full price for a new phone.
I tried everything I could and they will not budge on the pirce of their phones if you are mid contract!!!Chat Icon



But as an employee, many of the phones are free ...

Posted 5/1/07 3:51 PM
 

Laura1
Fun in the Snow!

Member since 11/06

4512 total posts

Name:
Laura

Re: Verizon Wireless Question

Posted by Wendy


But as an employee, many of the phones are free ...



If you are a new customer or renewing an expired contract only.

Believe me, I tried, if you go to the company website it wont allow you to get any of them if you put in your current phone number and its not up for renewal yet

Posted 5/1/07 4:06 PM
 

bikramaddict
mommy-to-be

Member since 8/06

4376 total posts

Name:

Re: Verizon Wireless Question

Nope. They are not so great about that. THey'll tell you that "you're not up for renewal yet."

Posted 5/1/07 4:12 PM
 

Eleanor
LIF Adult

Member since 2/06

2223 total posts

Name:
Ellie

Re: Verizon Wireless Question

a little off topic - does anyone have a PDA from verizon that they like?

Posted 5/1/07 5:35 PM
 
 

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