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Victoria's Secret.com returns

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melbalalala
Little Lady

Member since 5/07

5014 total posts

Name:
Melissa

Victoria's Secret.com returns

I wanted to return a bra I bought from victoriassecret.com. It says "shipping and handling fees are not refundable".

I got free shipping when I purchased it.

They give you a UPS label to return it.

Am I going to have to pay for the shipping of the return?

Obviously, I am not paying any money out of pocket since they gave me the label, but will they deduct the shipping fees from my return amount?

If so, how much are they?

Posted 7/11/08 2:59 PM
 
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KPtoys
I'm getting old

Member since 5/05

8688 total posts

Name:
Karen

Re: Victoria's Secret.com returns

I think it's 5.95 for the returnChat Icon

Posted 7/11/08 3:02 PM
 

headoverheels
s'il vous plaît

Member since 6/07

42079 total posts

Name:
LB

Re: Victoria's Secret.com returns

Posted by melbalalala

I wanted to return a bra I bought from victoriassecret.com. It says "shipping and handling fees are not refundable".

I got free shipping when I purchased it.

They give you a UPS label to return it.

Am I going to have to pay for the shipping of the return?

Obviously, I am not paying any money out of pocket since they gave me the label, but will they deduct the shipping fees from my return amount?

If so, how much are they?



they just mean that you already paid for the shipping and handling when you made the purchase - and if you return something you can't get that $$ back, you'll only get the price of the item back. use the UPS label to return it, VS will pay UPS for it once they receive the package (you won't have to pay anything, just put it in a UPS mailbox or drop it off at the UPS store).

ETA: i did this recently, you definitely shouldn't have to pay. the UPS slip has VS's account # on it.

Message edited 7/11/2008 3:04:53 PM.

Posted 7/11/08 3:04 PM
 

MeeshkaMich
LL=Yum

Member since 2/06

5616 total posts

Name:

Re: Victoria's Secret.com returns

When you use thier return label they automatically deduct 5.95 off your refund.

Posted 7/11/08 3:07 PM
 

melbalalala
Little Lady

Member since 5/07

5014 total posts

Name:
Melissa

Re: Victoria's Secret.com returns

5.95 stinks!

And you definitely can't return stuff to stores, right? grrr

Posted 7/11/08 3:10 PM
 
 

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