What would you do. DAYCARE related

Today is supposed to be DDs last day at her current daycare. We are switching her because we dont feel she gets enough attention there and enough stimulation. They even told us that she is so good that she doesnt require the attention that some of the others do
So we find a new place and we are every excited about. They seem like they do alot with the babies. They are moving from a home daycare to renting out space in a temple. This was in May and they told us they anticipated opening mid June.
We decide to leave dd where she is and switch in July. Starting date of July 5th. Meanwhile there is some paper work we need to fill out for the new place. We filled out and handed in some and they said we should receive a packet in the mail. We dont receive the packet. Days later they call and say there was a problem with the mail and they will send it again. We still havent received.
We have left close to 15 messages for the director and heard back from her only once and she reassured him that all was good to go.
But we still didnt receive any more info. We call and leave lots of messages and no response ad of course now I am getting nervous about leaving my daughter there.
DH calls this morning and leaves a message insisting that someone call me back. I get a call from one of the teachers who told me that the director is busy on the road dealing with paperwork because they have hit some roadblocks with Albany. This teacher told me they would not be opening on the 5th and that maybe they would open on the 10th. I explained to her that I cant run my life on maybes and that frankly my confidence in leaving dd there is waning. She again tried to reassure that they are just dealing with bureaucractic stuff and that this does not reflex on the quality of the care. I want to believe that but of course I am nervous. She prmised me that the director would call me back this afternoon.
I did alot of research on daycares before dd was born and I dont feel there are that many places near me or near my job that I am that comfortable leaving her. I also dont have the time to go running around to new places. I really believed this second place was going to work out so well. I plan on asking the director that even if they are not ready at the new place if dd can start at their old since we need the daycare. I dont think I can ask her current place to extend us a week as we have been paying by the month.
Any suggestions??? TIA
ETA:
UGH Its 4pm and no call! We are going there on our way home!

Message edited 6/29/2006 4:11:12 PM.

Re: What would you do.

WOW I am even feeling a little uneasy about this place. I would go down there personally and get the paper work you need and talk with some once face to face, hopeful putting them on the spot will
A - Help you get the answers you need
B- Let them know you mean business
C- at the end, you will be more relaxed and comfortable with the new place all over again.

Good luck and let us know the out come

Re: What would you do. DAYCARE related

I would 100% find a new place and NOT leave my child there. If they are hitting road blocks there could be reasons! I would be worried all the time if my child was with people who couldn't even bother to call me back.

Re: What would you do. DAYCARE related

I agree that I would want to know what the roadblocks were in terms of violations. I'm assuming you've check them out online for that?

Otherwise, I would look at other options. Since I've switched daycares, I notice there is a big difference in how places handle parents. My place calls over every little boo-boo. I would rather get a call if there is blood or serious injury. A place that's not calling back a potential client after multiple messages doesn't sound very organized. I hope it's because they're too busy stimulating the babies, but it's probably not a good option.

Re: What would you do. DAYCARE related

Update on my situation. We went to the new place to talk with the director about all our concerns. She explained to us that OCF brought up a concern with the temples roof. The daycare is to be on one side of the temple and the sanctuary hall is on another. I guess with all the rain this week there was a leak from the sanctuary part of the roof. This was fixed but obviously not something anyone anticipated.
As far as her not returning our calls she explained that she was on the road and had her staff making the calls. Because Sydney was not technically a participant there the staff would not have had us as a high priority call. She did say she had to fire on of the girls who was supposed to make the calls.

After hours of deliberation we decided to have Sydney continue with Tutor Time for one more month. We are tentatively scheduled to start the new place (Little Sponges) August 7th. During July we plan on checking how things are going there and we also have two other places we want to check out.

Thanks and wish me luck. Now I have to try and patch up all my hair I pulled out!