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krwm
<3
Member since 7/05 3466 total posts
Name:
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what would you do? furniture related
I had ordered my furniture late November from Behrs. I got a call 12/21 that everything was in except the dresser/changing table. I was told last week that it would be in at the end of last week, no call.
I called yesterday and they're now saying it SHOULD be in in two weeks, 1/29. Then she slipped and said mid February. Do I just have the crib and armoire delivered now and wait for the dresser or just wait for everything.
I'm afraid I'll wait for everything and one of the pieces will be damaged or something and take another 8-12 weeks to get a replacement. Then again I'm not paying two delivery charges.
Any opinions?
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Posted 1/16/07 9:43 AM  |
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Ang-Rich
Beyond Compare
Member since 5/05 17988 total posts
Name:
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Re: what would you do? furniture related
I was told that Behr's will not charge you for the follow up deliveries by the sales person (John) at the store.
So...I would definitely have them deliver now so that you can inspect the pieces.
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| Posted 1/16/07 9:48 AM |
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LuvMy2Girls
@>---------
Member since 5/05 11165 total posts
Name:
Mommy
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Re: what would you do? furniture related
This exactly happened to me!
I ordered furniture from a trusted store up here in CT, but Legacy had delivery delays.
So my crib, changing dresser and chest of drawers were in but my hutch wasn't. If i had everything delivered when they 1st called i would have had to pay delivery charges for the hutch.
I waited as long as possible to have the furn delivered that was in. I wound up getting it delivered a month before DD was due, and because Legacy caused a customer service issue, i was in constant contact with the store and wound up getting my hutch delivered for free. The hutch came in 5-6 weeks after DD was born! I ordered my Furniture the end of january and DD was due the beginning of May.
I would hold off as long as you can, then have it delivered and talk to the manager and make a stink. It's not your fault and the store should accomodate you in customer service since the vendor is delaying delivery.
Good luck! sorry so long!
Message edited 1/16/2007 9:49:34 AM.
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| Posted 1/16/07 9:49 AM |
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krwm
<3
Member since 7/05 3466 total posts
Name:
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Re: what would you do? furniture related
Posted by Ang-Rich
I was told that Behr's will not charge you for the follow up deliveries by the sales person (John) at the store.
So...I would definitely have them deliver now so that you can inspect the pieces.
AH good to know. I'm calling now to set up delivery for the items in. Thanks so much I had no idea, probably should have asked 
just called, crib and armoire will be delivered next Thursday! 
Message edited 1/16/2007 9:56:49 AM.
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| Posted 1/16/07 9:49 AM |
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Diana1215
Living on a prayer!!!
Member since 10/05 29450 total posts
Name:
Diana
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Re: what would you do? furniture related
I didn't think they would charge you for another delivery. Glad you are getting the pieces sooner!
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| Posted 1/16/07 10:18 AM |
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krwm
<3
Member since 7/05 3466 total posts
Name:
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Re: what would you do? furniture related
Posted by Diana1215
I didn't think they would charge you for another delivery. Glad you are getting the pieces sooner!
I figured since they weren't even giving me the option that they might....so happy to know that they won't! My house is in shambles I need to put some stuff away somewhere after this weekend!!
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| Posted 1/16/07 10:37 AM |
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Diana1215
Living on a prayer!!!
Member since 10/05 29450 total posts
Name:
Diana
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Re: what would you do? furniture related
you got soooooo much stuff!!!! Justin isn't going to need clothes for a LONG time.
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| Posted 1/16/07 10:44 AM |
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Ang-Rich
Beyond Compare
Member since 5/05 17988 total posts
Name:
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Re: what would you do? furniture related
Posted by krwm
AH good to know. I'm calling now to set up delivery for the items in. Thanks so much I had no idea, probably should have asked
just called, crib and armoire will be delivered next Thursday!
Yay!! So happy that it worked out!
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| Posted 1/16/07 10:47 AM |
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krwm
<3
Member since 7/05 3466 total posts
Name:
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Re: what would you do? furniture related
Posted by Diana1215
you got soooooo much stuff!!!! Justin isn't going to need clothes for a LONG time.
omg you have no idea...the basement is filled. It took me about 8 hours to go through everything and organize it a bit, just wait, you'll see!
Ang-Rich- thanks so much again for letting me know about the delivery policy! 
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| Posted 1/16/07 10:53 AM |
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