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MrsJ
I love my Katie Bug
Member since 5/05 11357 total posts
Name:
Kathy
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Girls: Re: FRER disappearing lines
After the last disappearing line I got on Saturday I had enough and wrote to them. They responded and are sending me a replacment coupon...just wanted to pass it along. I suggest you write to them too if yu had a disappearing line.
Here is their email to me:
Dear Mrs. J______:
Thank you for visiting our web site recently and taking the time to
contact us regarding First Response® Early Result Pregnancy Test. We are
sorry to learn of your dissatisfaction with the product.
We appreciate your bringing this matter to our attention and are concerned
that our product did not meet the usual standard of quality you have come
to expect from us. Your comments are important to us and provide valuable
information that helps us maintain the high level of quality associated
with our products.
At Church & Dwight Co., Inc. we guarantee your satisfaction and under
separate cover, via the United States Postal Service, have sent a
replacement coupon for the product you purchased.
Again, thank you for taking the time and having the interest to contact
us. We value your patronage and trust you will continue to purchase
Church & Dwight Co., Inc. products with confidence. If you have any
questions or concerns in the future, please call us at 1-800-367-6022.
We hope you will visit our web site again at: WWW.CHURCHDWIGHT.COM; for
information about our company, products, history, and financial
information.
Sarah Kucsma
Consumer Relations Representative
001841271A
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Posted 8/3/05 5:12 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
leighla
Support Cancer Research
Member since 5/05 16353 total posts
Name:
Lauren
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Re: Girls: Re: FRER disappearing lines
Well, that's better customer service than most places have.
At least you have a replacement for next month!!
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| Posted 8/3/05 6:49 PM |
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btrflygrl
me and baby #3!
Member since 5/05 12013 total posts
Name:
Shana
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Re: Girls: Re: FRER disappearing lines
I had NO luck with those tests....EVEN WHEN I WAS ACTUALLY PG. IT did not pick up that I was PG 3-5 days before AF was due.
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| Posted 8/3/05 8:23 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: Girls: Re: FRER disappearing lines
where did you find the email address for them? Im writing too... After My Mothers DAY disappearing line!  
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| Posted 8/3/05 9:31 PM |
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FeliciaDP
♥
Member since 5/05 18599 total posts
Name:
Mommy
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Re: Girls: Re: FRER disappearing lines
Well I am glad you got a response and some satisfacation BUT I swear those tests shoud be recalled!!
Even on POAS.com they have gotten SO MANY complaints about that test, I just went on there the other day and they are bombared with complaints!
(I didn't try FRER at all, becuase I rememberd Donna getting the disappearing positive and you too.. but now I'm curiosu what would happen if I try  )
Message edited 8/3/2005 9:36:48 PM.
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| Posted 8/3/05 9:35 PM |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: Girls: Re: FRER disappearing lines
Posted by FeliciaDP
Well I am glad you got a response and some satisfacation BUT I swear those tests shoud be recalled!!
Even on POAS.com they have gotten SO MANY complaints about that test, I just went on there the other day and they are bombared with complaints!
(I didn't try FRER at all, becuase I rememberd Donna getting the disappearing positive and you too.. but now I'm curiosu what would happen if I try )
Would ya stop POAS already! 
just kidding....Keep them all in a box to show little boy or girl P when they get older! 
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| Posted 8/3/05 9:38 PM |
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Gertyrae
Peace out Homies!
Member since 5/05 20046 total posts
Name:
Gerty ®
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Re: Girls: Re: FRER disappearing lines
At least they responded and are sending you the coupon. I probably won't buy one, though...since it seems a lot of people have had bad luck. I am going with a digital if I ever get to an AF late point! They seem to be a good omen!
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| Posted 8/3/05 10:08 PM |
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Bxgell2
Perfection
Member since 5/05 16438 total posts
Name:
Beth
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Re: Girls: Re: FRER disappearing lines
Posted by btrflygrl
I had NO luck with those tests....EVEN WHEN I WAS ACTUALLY PG. IT did not pick up that I was PG 3-5 days before AF was due.
Me too! In fact, it didn't pick up that I was pregnant until about 1-2 days AFTER AF was due!! Someone explain to me how that's an "early response"???
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| Posted 8/4/05 9:20 AM |
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MrsJ
I love my Katie Bug
Member since 5/05 11357 total posts
Name:
Kathy
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Re: Girls: Re: FRER disappearing lines
Donna - I went on POAS website and there is info re: disappearing lines on on FRER and in that area is the email address.
Flee - put down the HPT!
If I get a coupon for a free replacement I will get it. But if its something like $1 off they can keep it.
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| Posted 8/4/05 9:45 AM |
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