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HarleyGirlFLA
Come on in
Member since 5/05 9674 total posts
Name:
Mel
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American Airlines now charging for seat assignments
American Airlines now charges $15.00 per ticket to assist in any seat assignments.
A supervisor at American told me that no waivers will be given. Meeting services will assist currently with cruise line air seat assignments; however, they are under negotiations for possible fees to be charged for this service.
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Posted 4/17/07 8:24 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
randella
Love my little man
Member since 8/05 16290 total posts
Name:
Randi
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Re: American Airlines now charging for seat assignments
is it that you have to pay to request a seat, or you have to pay a premium for the seat you want?
I had read somewhere a while back-- that an aisle or bulkhead seat would cost 10 to 20 more, etc.
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| Posted 4/17/07 8:27 PM |
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angnick
Life is So Wonderful!
Member since 8/06 6663 total posts
Name:
Angela
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Re: American Airlines now charging for seat assignments
that is so silly why would they do that?
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| Posted 4/18/07 1:27 PM |
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Chica
Cuteness!
Member since 10/06 3013 total posts
Name:
Erica
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Re: American Airlines now charging for seat assignments
That's ridiculous. That alone would make me not want to fly on AA. I really have so many issues with their customer service. 
It's ashaame that I have so many frequent flier miles piled up on that airline.
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| Posted 4/18/07 1:30 PM |
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Christine
2nd verse same as the 1st
Member since 5/05 15287 total posts
Name:
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Re: American Airlines now charging for seat assignments
What do they mean by assist with seat assignments?
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| Posted 4/18/07 3:16 PM |
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nov04libride
big brother <3
Member since 5/05 14672 total posts
Name:
Me
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Re: American Airlines now charging for seat assignments
We just booked with AA today and our travel agent picked our exact seats with no additional cost... We got an aisle/window 2-seater.
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| Posted 4/18/07 3:34 PM |
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HarleyGirlFLA
Come on in
Member since 5/05 9674 total posts
Name:
Mel
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Re: American Airlines now charging for seat assignments
If they assist you, they will charge you. So if you call AA direct or go to one of their ticket counters they will charge you for seat selection.
If you book it online their are no ticketing fees
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| Posted 4/18/07 7:26 PM |
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salumunz
Chloe
Member since 1/06 1554 total posts
Name:
Patty
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Re: American Airlines now charging for seat assignments
Posted by Chica
That's ridiculous. That alone would make me not want to fly on AA. I really have so many issues with their customer service.
It's ashaame that I have so many frequent flier miles piled up on that airline.
I'm in the same boat. I think AA stinks, but I have soo many miles that I keep booking on them. It's a vicious cycle!
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| Posted 4/19/07 4:57 PM |
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Christine
2nd verse same as the 1st
Member since 5/05 15287 total posts
Name:
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Re: American Airlines now charging for seat assignments
Posted by HarleyGirlFLA
If they assist you, they will charge you. So if you call AA direct or go to one of their ticket counters they will charge you for seat selection.
If you book it online their are no ticketing fees
I don't understand a surcharge to help a customer when your job is customer service.
Thanks for letting us know so I will know to never fly AA again.
Message edited 4/19/2007 5:04:35 PM.
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| Posted 4/19/07 5:04 PM |
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HarleyGirlFLA
Come on in
Member since 5/05 9674 total posts
Name:
Mel
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Re: American Airlines now charging for seat assignments
Posted by Christine
Posted by HarleyGirlFLA
If they assist you, they will charge you. So if you call AA direct or go to one of their ticket counters they will charge you for seat selection.
If you book it online their are no ticketing fees
I don't understand a surcharge to help a customer when your job is customer service.
Thanks for letting us know so I will know to never fly AA again.
It's a vicious tactic. The agent is doing all the work (imputing the travelers name, creating the record, processing the credit card and issuing the ticket) and this is how they can make a little extra on the deal.
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| Posted 4/19/07 7:34 PM |
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