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So after 4 days my brand new Kindle is broken...

Posted By Message

dandj
Love of my life....

Member since 5/05

3687 total posts

Name:
Denise

So after 4 days my brand new Kindle is broken...

The whole screen just has these lines on them...can't see anything. I went on trouble shooting but nothing they suggested worked.

DH got it from Target and I have the receipt but I threw away the box...do you think they'll give me a hard time exchanging it?

So annoying...

Posted 5/12/11 6:44 AM
 
Long Island Weddings
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july4mrsO
Happy boy!

Member since 5/10

2867 total posts

Name:
Jess

Re: So after 4 days my brand new Kindle is broken...

boo that stinks Chat Icon

I would definitely try to take it back ASAP and insist on exchanging it. They really shouldn't give you a hard time and if you make a big enough stink about it (which I would!), they should want to accomodate you. Good luck!

Posted 5/12/11 8:56 AM
 

JME78
LIF Adult

Member since 11/09

3672 total posts

Name:

Re: So after 4 days my brand new Kindle is broken...

Its only been a few days, I don't think Target should give you a hard time.

If they do call Amazon.

Posted 5/12/11 11:02 AM
 

Kerie-is-so-very
versatile!

Member since 5/05

13535 total posts

Name:
K

Re: So after 4 days my brand new Kindle is broken...

I got mine through Amazon but customer service has been great. My first one had to be replaced early on. Then I had the second one for almost 2 years. To be fair, the issue I had with the second one was probably my fault but they still replaced it even though it was just outside the warranty time.

Posted 5/18/11 1:26 AM
 

dandj
Love of my life....

Member since 5/05

3687 total posts

Name:
Denise

Re: So after 4 days my brand new Kindle is broken...

I did end up calling Amazon and I had a new one the next day.

Have to say I was very impressed with the customer service!

Posted 5/18/11 6:49 AM
 
 

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