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Joe's Crab Shack in riverhead got a bad rap but...

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PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

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Joe's Crab Shack in riverhead got a bad rap but...

It was well deserved. We went yesterday and I'm not sure what happened. It's one of our favorite places in Florida. This was sooo not good. Shrimp were tiny like krill. The manager had to make sauce for our seafood pasta bc it came out plain like a baby would eat. We ordered some type of s'mores dessert bc my dd is a fan of her desserts. They took a chocolate bar, choc sauce and threw some burnt marshmallows on top. Strange experience since generally we love the place. Not the one out here at all. I keep hearing this over and over though.

Posted 3/2/14 10:33 AM
 
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ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Joe's Crab Shack in riverhead got a bad rap but...

We went a couple of months ago and I loved it lol. I had lobster and crab legs that were delicious. My SM had the same thing but had hers with Old Bay and she said it was too salty/too seasoned.

Posted 3/2/14 12:36 PM
 

Kitten1929
LIF Adult

Member since 1/13

6040 total posts

Name:

Joe's Crab Shack in riverhead got a bad rap but...

I agree with ElizaRags, we went there the weekend of V-day when it snowed and the food was delicious and the service was impeccable. Sorry you had a bad experience!

Posted 3/2/14 3:56 PM
 

saraH
happy birthday sweet kate!

Member since 5/05

16555 total posts

Name:
I know that God exsists, I held her in my arms...

Re: Joe's Crab Shack in riverhead got a bad rap but...

We went to the one in Oceanside a few months ago. Slooooooow service and my food came out cold. It took 25 minutes for them to bring my kids dinner. It was piping hot so we know it was just cooked. When my meal came out cold, I lost it. They were nice and got me a new meal, crab legs that were delicious. They comped my meal but we would never go back. And we weren't the only ones. There were several other families complaining.

Posted 3/2/14 4:51 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by ElizaRags35

We went a couple of months ago and I loved it lol. I had lobster and crab legs that were delicious. My SM had the same thing but had hers with Old Bay and she said it was too salty/too seasoned.

generally I get the buckets like you said but it was lunchtime so I didn't want to overindulge. Next time for sure I will get what I know. Btw...their drinks are incredible if you haven't had but again it was like 12 pm so I didn't get that either..lol. I've heard some pretty bad complaints though so I am going to try again since you both said it was ok. The s'mores thing did suck though. Try something else.

Posted 3/2/14 7:01 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by Kitten1929

I agree with ElizaRags, we went there the weekend of V-day when it snowed and the food was delicious and the service was impeccable. Sorry you had a bad experience!

the service was fantastic for sure. Our waitress was really great. The food we had wasn't though. It was alot of careless mistakes in the food that could have been easily been made differently.

Posted 3/2/14 7:04 PM
 

2boys1girl
and one more girl on the way!

Member since 5/10

2954 total posts

Name:
D

Joe's Crab Shack in riverhead got a bad rap but...

We have went 4 times now to the Riverhead one and all times it was horrid...The food is disgusting. Honestly living on Long Island save the money and go to a local fish restaurant.

Posted 3/3/14 9:49 AM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by 2boys1girl

We have went 4 times now to the Riverhead one and all times it was horrid...The food is disgusting. Honestly living on Long Island save the money and go to a local fish restaurant.



I tend to agree with this.
It's like going to the Olive Garden for Italian food.
I could see if you lived in a part of the country where there were no authentic Italian restaurants, but in NY? Come on.
Same with this.
I tend to hate chain restaurants though

Posted 3/3/14 9:53 AM
 

MrsDiamondgrlie
Bailey

Member since 5/05

12810 total posts

Name:
D

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by saraH

We went to the one in Oceanside a few months ago. Slooooooow service and my food came out cold. It took 25 minutes for them to bring my kids dinner. It was piping hot so we know it was just cooked. When my meal came out cold, I lost it. They were nice and got me a new meal, crab legs that were delicious. They comped my meal but we would never go back. And we weren't the only ones. There were several other families complaining.



We went to that location too and as we were paying the pretty high bill, we were discussing what to eat later. It just wasn't filling or very good either.

Message edited 3/3/2014 10:49:15 AM.

Posted 3/3/14 10:48 AM
 

NoStressMom
My Heart and Soul

Member since 5/05

11122 total posts

Name:
D

Re: Joe's Crab Shack in riverhead got a bad rap but...

My inlaws went and send it was awful they would not go back since I have heard this a few times we aren't even going to try it.

Posted 3/3/14 1:10 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Joe's Crab Shack in riverhead got a bad rap but...

I've heard from a few people it wasn't great. I've been wanting to try but not sure now if I should bother. If you want a good seafood place visit buoy one in westhampton. I've never been disappointed.

Posted 3/3/14 2:24 PM
 

2boys1girl
and one more girl on the way!

Member since 5/10

2954 total posts

Name:
D

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by Mrs213

I've heard from a few people it wasn't great. I've been wanting to try but not sure now if I should bother. If you want a good seafood place visit buoy one in westhampton. I've never been disappointed.



My husband does work for a company that requires him to go behind the scenes...he said roaches galore stay away!

Posted 3/3/14 4:18 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by NervousNell

Posted by 2boys1girl

We have went 4 times now to the Riverhead one and all times it was horrid...The food is disgusting. Honestly living on Long Island save the money and go to a local fish restaurant.



I tend to agree with this.
It's like going to the Olive Garden for Italian food.
I could see if you lived in a part of the country where there were no authentic Italian restaurants, but in NY? Come on.
Same with this.
I tend to hate chain restaurants though

your right. I was stupid to think it would be as good as the one in Florida. I love seafood so we go to alot of restaurants on the southshore for seafood. I should have listened to the reports on it. Ya live and learn.

Posted 3/3/14 9:11 PM
 

PrincessP
Big sister!!!!!!!!!!

Member since 12/05

17450 total posts

Name:

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by 2boys1girl

Posted by Mrs213

I've heard from a few people it wasn't great. I've been wanting to try but not sure now if I should bother. If you want a good seafood place visit buoy one in westhampton. I've never been disappointed.



My husband does work for a company that requires him to go behind the scenes...he said roaches galore stay away!

oh man, that's just gross. I will be honest, it did look clean. That wasn't my issue at all. Now I am grossed out.Chat Icon

Posted 3/3/14 9:13 PM
 

Jax430
Hi!

Member since 5/05

18919 total posts

Name:
Jackie

Re: Joe's Crab Shack in riverhead got a bad rap but...

We went to the one in Riverhead back in October after pumpkin picking. We were with a big group, including 6 toddlers and children, and they were SO terribly slow. I think we waited for over an hour for our food. They gave us coupons for when we come back, which probably won't be happening.

Posted 3/4/14 9:39 AM
 

MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Allison

Re: Joe's Crab Shack in riverhead got a bad rap but...

I've never been to one but with chains I think they are what they are. It's like Red Lobster. It's fast food seafood.

Posted 3/4/14 1:43 PM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by PrincessP

Posted by 2boys1girl

Posted by Mrs213

I've heard from a few people it wasn't great. I've been wanting to try but not sure now if I should bother. If you want a good seafood place visit buoy one in westhampton. I've never been disappointed.



My husband does work for a company that requires him to go behind the scenes...he said roaches galore stay away!

oh man, that's just gross. I will be honest, it did look clean. That wasn't my issue at all. Now I am grossed out.Chat Icon



Wait, where? Crab shack or buoy one?

Posted 3/4/14 8:32 PM
 

nferrandi
too excited for words

Member since 10/05

18538 total posts

Name:
Nicole

Re: Joe's Crab Shack in riverhead got a bad rap but...

We also really like Joes in Florida, but we recently went to one in the Palisades Mall and it sucked! A total disappointment.

Posted 3/4/14 10:41 PM
 

2boys1girl
and one more girl on the way!

Member since 5/10

2954 total posts

Name:
D

Re: Joe's Crab Shack in riverhead got a bad rap but...

Posted by Mrs213

Posted by PrincessP

Posted by 2boys1girl

Posted by Mrs213

I've heard from a few people it wasn't great. I've been wanting to try but not sure now if I should bother. If you want a good seafood place visit buoy one in westhampton. I've never been disappointed.



My husband does work for a company that requires him to go behind the scenes...he said roaches galore stay away!

oh man, that's just gross. I will be honest, it did look clean. That wasn't my issue at all. Now I am grossed out.Chat Icon



Wait, where? Crab shack or buoy one?



Buoy One

Posted 3/5/14 10:26 AM
 
 

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