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Talk to me about your pharmacy....

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melbalalala
Little Lady

Member since 5/07

5014 total posts

Name:
Melissa

Talk to me about your pharmacy....

Trying to get a feeling for if this is normal or not.

I use Target pharmacy. I had thought that if I'm at an appointment and the Dr. calls in a prescription, it would be ready or close to ready once I get to the pharmacy (assuming 20-30 minutes goes by between the time the Rx is sent, I check out at the Dr's and drive to the pharmacy).

Wrong!

Once I get there it's as if they weren't even going to start to fill it until I show up. I say I'm there to pick it up, they look to see if they've received it from the Dr. and I'm always told it will be 25-35 minutes. This is a PAINFUL wait with a sick child, a husband who just had his wisdom teeth out, etc.

Is this normal? When your Dr. calls in an Rx to a pharmacy is it ready (or close to ready?) when you get there? Do they actually wait until you show up to acknowledge it exists and begin the filling process?

Posted 1/13/15 1:46 PM
 
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chilltocam
LIF Adult

Member since 11/11

9141 total posts

Name:

Talk to me about your pharmacy....

We use CVS. DH was at a Drs appointment last week and they called in a prescrition that was ready when we got there, directly from the Dr appointment. Most times they are pretty good about that.

Although, I have had times with CVS when I'd get a text notification that a prescription was ready, or came back at the time I was told after dropping off a prescription and when I got there, it wasn't - very annoying!

Message edited 1/13/2015 1:51:56 PM.

Posted 1/13/15 1:49 PM
 

alli3131
Peanut is here!!!!!!

Member since 5/09

18388 total posts

Name:
Allison

Talk to me about your pharmacy....

It really depends on how busy they are. I use Target too and sometimes it's ready other times it is not. But this is how it has been at every place I have ever used.

Posted 1/13/15 1:52 PM
 

nraboni
Uggh...

Member since 10/09

6905 total posts

Name:
Nicole

Talk to me about your pharmacy....

I use CVS and it's usually ready when I get there. The most I've had to wait is 10 minutes.

Posted 1/13/15 2:16 PM
 

Aries14
Can't plan life...

Member since 8/08

2860 total posts

Name:

Talk to me about your pharmacy....

its always ready when I get there

Posted 1/13/15 2:55 PM
 

JerseyMamaOf3
Boo!

Member since 6/05

15144 total posts

Name:

Re: Talk to me about your pharmacy....

We use CVS also. The DR. has some sort of app and sends it electronically. I usually call once I get into the car to make sure it is filled and it almost always is. Just one time that I can remember it didn't go through.

Posted 1/13/15 3:29 PM
 

ali120206
2 Boys

Member since 7/06

17792 total posts

Name:

Talk to me about your pharmacy....

I use a local neighborhood pharmacy. If it's not ready right when I get there, it's ready in less than 5 minutes after. The only downside is that they close at 7pm...

I used to use CVS and it would take HOURS! I filed a complaint with their corporate - it was so bad one time - DS 2 had an ear infection, I gave them an hour and then went there and sat an hour - even though I was promised it sooner. I wanted to get him his first dose before bed but, that didn't happen.

Message edited 1/13/2015 3:43:33 PM.

Posted 1/13/15 3:43 PM
 

LastLightGlow
Mystic.

Member since 4/07

2665 total posts

Name:

Re: Talk to me about your pharmacy....

Message edited 7/20/2015 7:54:18 AM.

Posted 1/13/15 4:09 PM
 

ANewDayHasCome
Love multiplies, not divides

Member since 11/12

14481 total posts

Name:
Me

Re: Talk to me about your pharmacy....

One of my favorite things about where I go to the pediatrician (and even ob gyn) is that they have a pharmacy on site. By the time I walk over there from my dr, in the same building, is ready. No driving somewhere else and getting in and out of a car seat

Posted 1/13/15 4:44 PM
 

cateyemm
Twins!

Member since 7/10

8027 total posts

Name:

Re: Talk to me about your pharmacy....

my local mom and pop will have it ready before hand if they're not busy but 20 minutues is quite a lofty expectation.

my rite aid will not. i always call beforehand because sometimes they can do it reight away, sometimes they say it will take a few hours.

Posted 1/13/15 5:14 PM
 

cheryl28
LIF Adult

Member since 2/10

4657 total posts

Name:

Talk to me about your pharmacy....

My cvs is never ready. I'm always waiting for something for at least 30 mins. I switched to stop and shop. Haven't pick anything up yet but hopefully they are better.

I hate pharmacies.

Posted 1/13/15 6:09 PM
 

Lillykat
going along for the ride...

Member since 5/05

16253 total posts

Name:

Re: Talk to me about your pharmacy....

I use CVS. Yes frequently it can be anywhere from 30 mins to 2 hours but I never wait. I picked one with a drive in. They text me when the script is ready and I go then and use the drive in. I have gone straight from the drs before. They saw I had sick kids and expedited it for me. This way I also don't have to drag my kids out of the car and I don't have to stand around a bunch of sick people picking up their meds.

Posted 1/13/15 7:10 PM
 

nycgirl
Angels!

Member since 3/09

7721 total posts

Name:

Re: Talk to me about your pharmacy....

Neighborhood pharmacies tend to be a lot better than CVS regarding customer service.

I had the same experience at a 24 hr cvs recently.

Posted 1/13/15 7:13 PM
 

wingsofsong
My 3 little loves <3<3<3

Member since 1/09

7395 total posts

Name:
Maureen

Talk to me about your pharmacy....

We use CVS. We have about a 20-25 minute drive from the doctor to the pharmacy. Usually when we get there, it just needs to be mixed, which takes 2 minutes. It's a drive through, so we just wait in the car at the window.

Posted 1/13/15 7:43 PM
 

pharmcat2000
Mom of 2 + 1

Member since 10/05

7395 total posts

Name:
Catherine

Re: Talk to me about your pharmacy....

It does depend on how busy they are. If it is coming via fax, they might not see it on the machine. They get prescriptions by many various methods, and it is a big clusterf... But, as of 3/27, all prescriptions must be submitted electronically, so it will all be streamlined, and should be better. You can always call when you're on the way just to be sure it they have it, and it is in the process. They can give you an estimated time for pick up.

Posted 1/14/15 1:54 AM
 

NYCGirl80
I love my kiddies!

Member since 5/11

10413 total posts

Name:

Re: Talk to me about your pharmacy....

We use Walgreens and the rx has always been ready before we've gotten there to pick it up. Sometimes I even get a call that it's ready while I'm on my way still.

Posted 1/14/15 7:57 AM
 

WannaBeAMom11
LIF Adult

Member since 1/11

7391 total posts

Name:
Name

Talk to me about your pharmacy....

We use cvs and I always call when I'm in the car to see how long the wait it.

Posted 1/14/15 9:09 AM
 

Linzee636
LIF Toddler

Member since 2/11

454 total posts

Name:
L

Re: Talk to me about your pharmacy....

We use Walgreens and if it has been called in, it is ready when I get there. If I drop off, they usually estimate about 30 minutes.

I also use one with a drive thru pharmacy so I don't have to take my little guy out of the car if he's not feeling well.

Posted 1/14/15 9:14 AM
 

BriBri2u
L'amore vince sempre

Member since 5/05

9320 total posts

Name:
Mrs. B

Re: Talk to me about your pharmacy....

I use a local mom and pop pharmacy where I live and they literally are handing it to me as I walking through the door.

Posted 1/14/15 11:57 AM
 

Strawberry2468
It's summatime

Member since 3/09

4739 total posts

Name:
Christine

Re: Talk to me about your pharmacy....

We use cvs but when they do it online it takes a half hr for the pharmacy to get it. You would think they would expedite seeing you have a sick kid there!

Posted 1/14/15 1:31 PM
 

Chai77
Brighter days ahead

Member since 4/07

7364 total posts

Name:

Re: Talk to me about your pharmacy....

Posted by ANewDayHasCome

One of my favorite things about where I go to the pediatrician (and even ob gyn) is that they have a pharmacy on site. By the time I walk over there from my dr, in the same building, is ready. No driving somewhere else and getting in and out of a car seat



Us too (HMG?). It's so convenient and we've never had to wait more than five minutes.

Our CVS is also pretty quick. I would try another pharmacy.

Posted 1/14/15 1:37 PM
 

pilotcutie21
LIF Infant

Member since 7/13

103 total posts

Name:

Re: Talk to me about your pharmacy....

We use a mom/pop pharmacy close by. Love them! If the doctor calls in or faxes it is usually ready by the time I get there and if not within minutes.

Just last week I had to pick up a script for DS who had an ear infection. I forgot to have the office call it in. When I got there the pharmacist saw that my son was not feeling well and had the script ready in less than 10. I really think he may have skipped others to get me home with DS sooner.

Posted 1/14/15 8:42 PM
 
 

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