those who tutor, do you have a cancellation policy ?
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4monkeys
boys will be boys =)
Member since 9/05 7205 total posts
Name: :)
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those who tutor, do you have a cancellation policy ?
Do you have them sign anything ?
Im a big mouth in general, but im a pushover when it comes to things like this.
any advice? Thanks
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Posted 3/24/08 6:45 PM |
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browneyedgirl
family is all that matters
Member since 6/06 6513 total posts
Name: browneyes
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Re: those who tutor, do you have a cancellation policy ?
no not at all.
i've cancelled on them, they've cancelled on me. now if it was a chronic thing, which has happened to me with one family, i told them that i schedule my appointments back to back and i can't have them keep cancelling last minute. they need to give me notice as i have other people to fill the spots. never had a problem after that, but for myself, i would never have a contract with my clients.
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Posted 3/24/08 8:32 PM |
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daisy
Be happy
Member since 5/06 1359 total posts
Name: Me
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Re: those who tutor, do you have a cancellation policy ?
Posted by browneyedgirl
no not at all.
i've cancelled on them, they've cancelled on me. now if it was a chronic thing, which has happened to me with one family, i told them that i schedule my appointments back to back and i can't have them keep cancelling last minute. they need to give me notice as i have other people to fill the spots. never had a problem after that, but for myself, i would never have a contract with my clients.
pretty much the same here. Ive always stayed relatively flexible, and I appreciate when the families are as well. I have never had anything in writing.
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Posted 3/24/08 8:35 PM |
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4monkeys
boys will be boys =)
Member since 9/05 7205 total posts
Name: :)
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Re: those who tutor, do you have a cancellation policy ?
ok, thanks guys! I thought I was being a pushover and that the norm was something in writing, etc.
I dont beleive in "just taking people's money" (one of my students pays very little, and I dont mind at all) and I really cant just take their money if they cancel. just as I wouldn't like it being done to me if I were on the other side of the fence.
I just didnt know what the norm was with this and at what point was it not right / draw the line.
Theyve cancelled a few times, one time did annoy me, it was purely irresponsible of her, she said they overslept and wanted to push it 4hrs later, but I said it had to be one hour later because I had other plans.
other than that, I have had to reschedule a few times myself and they were very understanding.
thanks again
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Posted 3/24/08 9:29 PM |
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