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chilltocam
LIF Adult
Member since 11/11 9141 total posts
Name:
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Amazon - is there a way to do this?
I ordered an item of clothing on Amazon. I received it today. They sent the wrong color - their mistake. But, I also want a different size - my mistake. When I go in to re-order it - correct color & size, the price is now almost double what I paid (for all colors & sizes). Is there some way to exchange for the color & size I want, without having to return & re-purchase, so that I can keep it at the price I paid?
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Posted 11/5/20 2:16 AM  |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: Amazon - is there a way to do this?
I believe when you go in to do your return they ask you something like- how can we make it right? And you can choose refund or exchange.
See if it gives you that option and choose exchange instead of refund or return
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| Posted 11/5/20 2:21 AM |
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chilltocam
LIF Adult
Member since 11/11 9141 total posts
Name:
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Re: Amazon - is there a way to do this?
Posted by NervousNell
I believe when you go in to do your return they ask you something like- how can we make it right? And you can choose refund or exchange.
See if it gives you that option and choose exchange instead of refund or return
It does - but only for what I actually ordered. So it seems like I could exchange for the correct color, but not a different size. Was hoping maybe there was some "magical" way of doing this lol
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| Posted 11/5/20 2:50 AM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: Amazon - is there a way to do this?
Posted by chilltocam
Posted by NervousNell
I believe when you go in to do your return they ask you something like- how can we make it right? And you can choose refund or exchange.
See if it gives you that option and choose exchange instead of refund or return
It does - but only for what I actually ordered. So it seems like I could exchange for the correct color, but not a different size. Was hoping maybe there was some "magical" way of doing this lol
Ah ok. I had exchanged a pair of sandals this summer- but did it for color only, not a new size.
That stinks!
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| Posted 11/5/20 2:55 AM |
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Budjeg11
LIF Adult
Member since 4/11 2644 total posts
Name:
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Amazon - is there a way to do this?
If you call customer service they can do it for you
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| Posted 11/5/20 3:40 AM |
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MrsWoods
LIF Adult
Member since 4/12 1461 total posts
Name:
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Amazon - is there a way to do this?
Use Customer Service chat. I always have success speaking to them on there
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| Posted 11/5/20 5:51 AM |
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chilltocam
LIF Adult
Member since 11/11 9141 total posts
Name:
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Re: Amazon - is there a way to do this?
Posted by Budjeg11
If you call customer service they can do it for you
I called and they said they can't do it - they can send the right color (yeah, I would think so), but they can't send it in a different size.
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| Posted 11/5/20 6:37 AM |
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Sash
Peace
Member since 6/08 10312 total posts
Name:
fka LIW Smara
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Re: Amazon - is there a way to do this?
Posted by chilltocam
Posted by Budjeg11
If you call customer service they can do it for you
I called and they said they can't do it - they can send the right color (yeah, I would think so), but they can't send it in a different size.
I think it’s because sometimes different sizes have different prices. I notice that my size mediums are always more expensive then a small etc. The pricing is odd with Amazon clothing.
Maybe contact the seller?
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| Posted 11/5/20 7:37 AM |
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