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1st gen ipod nano replacement

Posted By Message

sunnygirl
loving life

Member since 1/07

5413 total posts

Name:
D

1st gen ipod nano replacement

anyone else get an email about replacing your 1st generation apple ipod nano

i did, yes i still have a 1st gen, but i never use it, so i followed the links and it says they will send a box, i send mine back and they will send me a replacement, i wonder if they will send me a refurbished old one or a brand new one

Posted 11/12/11 9:55 AM
 
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sunnygirl
loving life

Member since 1/07

5413 total posts

Name:
D

Re: 1st gen ipod nano replacement

wow so i guess i'm the only one, hope its not a scam

Posted 11/12/11 7:25 PM
 

sasha96
lovin' my 2 little ladies!

Member since 5/05

7401 total posts

Name:
Julianne

Re: 1st gen ipod nano replacement

my husband says there was a story about this on CNET this morning. i don't think it i a scam.

Posted 11/12/11 8:24 PM
 

NASP09
...

Member since 6/05

6030 total posts

Name:

Re: 1st gen ipod nano replacement

I got that email also

Posted 11/12/11 8:44 PM
 

Gertyrae
Peace out Homies!

Member since 5/05

20046 total posts

Name:
Gerty ®

Re: 1st gen ipod nano replacement

I got the email - sadly I'm pretty sure I tossed that Nano years ago when it fried (probably due to the battery) so I have no recourse in getting a new one.

Posted 11/12/11 9:49 PM
 

TheDivaBrideandTeddyFrog
Leah's here!

Member since 9/07

5404 total posts

Name:
Sabrina

Re: 1st gen ipod nano replacement

I got the email and still use mine! Will miss it when I send it to fix...how do I back up my music?

Posted 11/12/11 11:33 PM
 

8ternity
<3

Member since 11/08

10586 total posts

Name:
Formally NYPD-Wife

Re: 1st gen ipod nano replacement

I got it too ...

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

Replacement Process

You may order a replacement unit via the web. Click here to begin.

Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).

If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.

Additional Information

Identifying an iPod nano (1st gen):


It has a black or white plastic front and a silver metal back - later iPod nano models have a metal front and back.

If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.

Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.

Thank you for participating in this program.

Sincerely,

Apple

Posted 11/12/11 11:36 PM
 

lilacwine
only love...

Member since 5/05

2034 total posts

Name:
<3

Re:

Message edited 6/2/2012 10:36:12 PM.

Posted 11/13/11 10:18 AM
 

LemonHead
Sour Girl

Member since 3/08

5271 total posts

Name:

Re: 1st gen ipod nano replacement

I got this email also. Mine still works fine but I'm eligible for replacement Chat Icon

Posted 11/13/11 11:16 AM
 
 

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