Sorry...

In the instruction manual it says the straps MUST start at or below the shoulder level. Well, the straps started out at the lowest level. I put Connor in and the straps were well below his shoulders, but I couldn't get the straps to snap together, he's just too big so I had moved them up to the middle setting and now the straps start above his shoulders. Not way up above them but they do. I don't know what to do because I can't use them when they're lower? Chat Icon Do you think it's ok? He seems to fit fine the way they are now. The other way it he just wasn't fitting. Any thoughts? Thanks!