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AT&T cell phone customers BEWARE!!!

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CouponKT
Our family is complete

Member since 6/06

16494 total posts

Name:
K

AT&T cell phone customers BEWARE!!!

I just got off the phone with Customer Service and had a conversation about "subscriptions" added to my account that I was not aware of. The customer service rep told me that these subscriptions can be added to your phone practically WITHOUT YOU KNOWING!!
If you receive a text from a third party and you just open it, it could subscribe you.
If you do purchase something and then "click here" for more info, you could be subscribing to something.
This could be videos, games, applications, etc.
And remember, these are not one time charges... they will hit your account EVERY month!!

PLEASE double check your account via MyMEdia or by checking your bill or call customer service.

This reeks of a class action lawsuit, but in the meantime - CHECK YOUR ACCOUNT!!

Hope this helps someone!!

Posted 9/21/09 7:56 AM
 
Long Island Weddings
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sunnyplus3
:)

Member since 11/05

8749 total posts

Name:

Re: AT&T cell phone customers BEWARE!!!

this can happen with any service. We have sprint and when my kids first got texting it happened alot.
Its a PITA to have to call your provider everytime to get them removed.

Posted 9/21/09 8:00 AM
 

Irishlass
LIF Adult

Member since 5/05

2961 total posts

Name:
Lisa

Re: AT&T cell phone customers BEWARE!!!

This just happened to me!! Some radio package I never heard of! They removed it.

Posted 9/21/09 9:12 AM
 

kerrycec03
Mom of 2 beautiful boys!!

Member since 6/06

13519 total posts

Name:
Kerry

Re: AT&T cell phone customers BEWARE!!!

this happened to me a year ago. Its quite a PITA

Posted 9/21/09 9:47 AM
 

Mkr09
.....

Member since 5/05

7550 total posts

Name:
M

Re: AT&T cell phone customers BEWARE!!!

Yup happened to us too...All of a sudden I had a $15 charge on my phone bill. I called and they reversed it right away, but it is a PITA.

Posted 9/21/09 10:28 AM
 
 

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