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Best oil company for service?

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SummerMom
Now a mom of 2!

Member since 6/07

4970 total posts

Name:

Best oil company for service?

We just bought our house and need to start oil deliveries by next week. The house is South Shore Nassau.

The house has a 58 year old boiler (!!!!) so C.O.D. is not an option. We need a service contract. The owners had used General and were very happy with their service, but I've heard so many negative things about them on this board.

So, going by service alone - time it takes for them to show up, how well they explain things, how quickly and well they finish - which oil company do you recommend?

Message edited 2/23/2010 5:54:49 PM.

Posted 2/23/10 5:52 PM
 
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danielleandscott
My new 71 Super Beetle

Member since 5/05

13476 total posts

Name:
Scott

Re: Best oil company for service?

We have General - for the past 3 or 4 years. Their techs are the best out there, but their customer service suxxxx. I will be moving on after we use 800 gallons that we have left in our contract.

Posted 2/23/10 6:41 PM
 

ashap215
LIF Adult

Member since 8/09

1283 total posts

Name:

Re: Best oil company for service?

I've been using Petro and they have the best service!

Posted 2/23/10 7:02 PM
 

SummerMom
Now a mom of 2!

Member since 6/07

4970 total posts

Name:

Re: Best oil company for service?

Posted by danielleandscott

We have General - for the past 3 or 4 years. Their techs are the best out there, but their customer service suxxxx. I will be moving on after we use 800 gallons that we have left in our contract.



Our boiler is literally from 1951 so good techs are the most important thing to me. Is the customer service so bad that I should cross them off my list?

Posted 2/23/10 7:21 PM
 

FranM
And so it goes....

Member since 9/05

2217 total posts

Name:

Re: Best oil company for service?

I second Petro for great service

Posted 2/23/10 7:36 PM
 

alli3131
Peanut is here!!!!!!

Member since 5/09

18388 total posts

Name:
Allison

Re: Best oil company for service?

I use Perillo Bros for my service. My oil burner is 50+ years old and we ahve had them in 2xs so far and both times they came in less than an hour. They are actually here right now installing a new thermostat cause mine went bad

Posted 2/23/10 7:38 PM
 

SummerMom
Now a mom of 2!

Member since 6/07

4970 total posts

Name:

Re: Best oil company for service?

Posted by alli3131

I use Perillo Bros for my service. My oil burner is 50+ years old and we ahve had them in 2xs so far and both times they came in less than an hour. They are actually here right now installing a new thermostat cause mine went bad



Oh wow, weird coincidence! I've heard of them because I work in Farmingdale and I've definitely seen their trucks around. I'll call them tomorrow.

Posted 2/23/10 7:55 PM
 

SummerMom
Now a mom of 2!

Member since 6/07

4970 total posts

Name:

Re: Best oil company for service?

Posted by FranM

I second Petro for great service



Ok thanks, then it's worth a call.

I've tried Tragar and General so far and their rates & service plans were pretty close, Tragar's being a bit more expensive on both.

Posted 2/23/10 7:56 PM
 

rkoenke
my little piggys

Member since 3/08

4315 total posts

Name:
rachel

Re: Best oil company for service?

FYI -
i signed with slomins for 2.64 that includes the contract.
you could lock in at 2.54 and pay 100.00 for a contract. contracts have limitation to them.

and, my dad's best friend worked for petro for years and years and years, and my grandfather retired from that company.

let all the companies know when you call them that you are pricing out companies and not signing until you find the best deal for oil AND contract price...

Posted 2/23/10 8:09 PM
 

deedee1013
LIF Adolescent

Member since 11/07

616 total posts

Name:
Diane

Re: Best oil company for service?

Posted by FranM

I second Petro for great service




Definitely Petro

Posted 2/24/10 11:49 AM
 

ave1024
I Took The Wrong Road

Member since 12/07

6153 total posts

Name:
That Led To The Wrong Tendencies

Re: Best oil company for service?

I had General and had no problems with them.

Posted 2/24/10 1:05 PM
 

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: Best oil company for service?

Liking Meenan right now. Excellent customer service. I have an old house with a steam heat system and older boiler. I can never do COD.

Posted 2/24/10 3:17 PM
 

theburbshereicome
LIF Adolescent

Member since 11/08

885 total posts

Name:

Re: Best oil company for service?

We have a 58 boiler and do COD we have a contract with Standard, whom we are happy with, and im rarely "happy" lol

Posted 2/24/10 3:30 PM
 

LINewbie
Tigger the the Rescue!

Member since 8/08

5647 total posts

Name:
LB

Re: Best oil company for service?

You have decided, but I am with Abalene and love them.

Posted 2/25/10 7:51 PM
 

sasha96
lovin' my 2 little ladies!

Member since 5/05

7401 total posts

Name:
Julianne

Re: Best oil company for service?

Posted by ashap215

I've been using Petro and they have the best service!



i agree!

Posted 2/26/10 9:07 AM
 
 

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